Trust this computer won't appear

Hi guys,

Every time I connect my iPhone 5 to my computer the "Do you trust this computer" won't show. I want to transfer my photos and it's annoying the crap out of me. Itunes will come up and start syncing but nothing else. I have tried on a mac and Windows

iPhone 5, iOS 7.1.2

Posted on Sep 18, 2014 6:25 PM

Reply
1 reply

Sep 21, 2014 10:34 AM in response to JBOBBY17

Hello JBOBBY17,



Your iPhone has trusted this computer in the past, as indicated by the fact that iTunes can sync with the device.


The trusted computer or device can access the files and settings of your iOS device. A trusted computer can sync with your iOS device, import photos, access movies and videos, contacts, and other such content, until you disconnect. The data stored on your iOS device isn't exposed before you enter your passcode (if enabled) and choose to trust the connected computer or device.

'Trust This Computer' alert on iPhone, iPad, or iPod touch

http://support.apple.com/kb/HT5868


If you're still unable to transfer photos and videos, the article linked below details some a number of troubleshooting steps that can help resolve this issue.


iOS: Unable to import photos to computer

http://support.apple.com/kb/TS3195




Cheers,

Allen

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Trust this computer won't appear

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