Coveholli

Q: IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed.  I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

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Q: IOS 8 won't sync music with itunes

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  • by dbpraise,

    dbpraise dbpraise Oct 8, 2014 1:19 PM in response to jawfrey
    Level 1 (0 points)
    Oct 8, 2014 1:19 PM in response to jawfrey

    I really wanted this to go to everyone as I've had the same problems of not being able to sync music to my iPhone 6.  That is until I noticed that some of the songs were synced on a playlist while others were not.  And then I noticed that the ones that synced were CHECKED.  So...I checked ALL of the boxes in the play list and low and behold, all the songs showed up on my phone!

     

    I haven't tried this for all of my songs on the computer as I don't want that many songs on it - although since I have a 64GB phone, they would all fit now...

  • by mlb32704,

    mlb32704 mlb32704 Oct 8, 2014 1:24 PM in response to friendlyhorse
    Level 1 (9 points)
    iTunes
    Oct 8, 2014 1:24 PM in response to friendlyhorse

    This is a workaround and it DOES work for me as well on my iPhone 6 when I make the mistake of syncing for any reason and then randomly lose my music.  It takes HOURS for me to "unsync", then "resync" 6000+ songs but it DOES work each and every time.  But this is a workaround, not a fix.  Knock on wood, I've had no issues relative to syncing music or Bluetooth in x amount of days since I stopped SYNCING.  I am, however, having other problems relative to apps just cutting out and sending me back to the home screen, the screen itself dimming randomly for no reason (I have auto bright turned off) and other wacky stuff.  After two weeks plus of iPhone 6 mania, I would gladly take my 4S back were it not for the screen size and time invested thus far.  My AppleCare rep has been TREMENDOUS but these issues are all still outstanding and I'm just exhausted working through them or just remembering NOT to sync by mistake. Good luck everyone.

  • by Analog83,

    Analog83 Analog83 Oct 8, 2014 1:37 PM in response to Coveholli
    Level 1 (0 points)
    Oct 8, 2014 1:37 PM in response to Coveholli

    I have seen the uncheck sync, sync, recheck sync, sync (USRS?) on multiple boards.  I plan on doing that tonight.  If you skimmed through my lengthy diatribe then you will see I have tried just about everything I've come across.  Fingers crossed for this relatively simple method.

     

    If it DOES work I do not plan on syncing a single song until weeks after Yosemite and iOS 8.1 are released.

  • by improveyez,

    improveyez improveyez Oct 8, 2014 5:11 PM in response to friendlyhorse
    Level 1 (0 points)
    Oct 8, 2014 5:11 PM in response to friendlyhorse

    Somehow the album artwork returned, my ghost songs are finally syncing, and my storage issue going over capacity has been resolved. I don't know exactly what I did, but somehow (fingers crossed) it's running back to normal again. The only thing I lost were my playlists that got screwed up during this whole fiasco. I hope the rest of you manage to get through this as I know I wasn't hoping on staying up til 5 AM last night for what should have been 2 AM the latest for me. As you can tell by those posts I left at 4 AM, I was very angry and frustrated. The iPod music player is pretty much the whole reason we have the iPhone/touch. And to see this happen to others is very disappointing of Apple. I still dislike the Music Player that was released with iOS7 so much more unorganized than the previous iOS music player. Good luck to everyone with syncing issues!

  • by Norman Bruland,

    Norman Bruland Norman Bruland Oct 8, 2014 5:42 PM in response to Analog83
    Level 1 (0 points)
    Oct 8, 2014 5:42 PM in response to Analog83

    I've posted this earlier but it is buried back a few pages, so here again is my kludge which works each time I complete the cycle, in this order. This is after only doing some odd uncheck/recheck sync music in general, but no changes to the file system, no deleting of files, no other work with playlists, no resetting the phone to clear any music or settings, yadda yadda yadda...

     

    1) Connect the iPhone 6 using the Lightning cable, and it is set to ON the Summary page to "Manually Manage Music and Videos" because you left it that way when you disconnected after step 3 below (like I said, it's a complete cycle). Apps will sync, some music play information will go from the iPhone to the computer. No music will sync from the PC to the iPhone.

     

    2) Click the "Manually Manage Music and Videos" to Uncheck it, turn that OFF. Apply/Sync this setting. Some tasks flash on the progress bar, but nothing really happens here. (this is ultimately the failure point of the current versions). You can make changes to selected Podcast, Video, and Music playlists at this point. iTunes will remember them in the next step.

     

    3) Set the "Manually Manage Music and Videos" to ON, check the box. Apply/Sync. This should start a regular sync, should copy over real music files to your iPhone. It may be able to just update songs, run a subset over to complete those not on the phone, it may need to go through the entire list of songs because they've been lost from the phone, but eventually, for me, this third step has gotten songs that work on to the iPhone every time.

     

    Leave the "Manually Manage Music and Videos" checked ON when you disconnect (I click the little "Disconnect" icon just to be OC) so it is at that setting when you come back to connect again.

     

    It really is counter-intuitive that Manually Managing applies the playlists you want onto the phone, but we are currently in an alternate reality here: It's a new Apple Zen thing that Steve Jobs is killing us with, for making the iPhone too large.

  • by Steady Drifter,

    Steady Drifter Steady Drifter Oct 8, 2014 8:59 PM in response to improveyez
    Level 1 (0 points)
    Oct 8, 2014 8:59 PM in response to improveyez

    After sending some tweets Tim Cook's way, I received an email from a "Senior Advisor" suggesting he could "help." It turns out, as I feared, that Apple still refuse to take ownership of the issue and admit they rolled out a flawed device and/or iOS update. They seem to want to treat each individual's problems as unique. They seriously said that they need me to completely rebuild my library, "ten songs at a time!" in order to "isolate" the cause of my issues. After hours and hours already wasted on the phone and chats, with no solution, they suggest that if I am unwilling to invest HOURS MORE then I must not be really serious about fixing the problem.

     

    So, I will maintain my campaign to shame Tim/Apple into providing a comprehensive fix to the flawed iOS. I feel pretty secure in saying that we all did not just coincidentally corrupt music libraries that had always functioned for our own masochistic pleasure.

     

    Tweet @Tim_Cook - someone is seeing these; maybe one day Cook and other members of the senior management team will demand a resolution

     

    Tell your friends and family - don't buy the new devices, and do not "upgrade" to iOS 8. It's fatally flawed.

     

    Don't even think about being an early adopter of the Watch. If this is how Apple are now handling product launches, the first generation watches are certain to be loaded with bugs and associated problems.

     

    Think about selling your stock, if you still own it.

     

    This is terrible.

     

    <Edited by Host>

  • by Analog83,

    Analog83 Analog83 Oct 8, 2014 6:00 PM in response to Steady Drifter
    Level 1 (0 points)
    Oct 8, 2014 6:00 PM in response to Steady Drifter

    I have also tweeted Cook. In addition I have submitted "tips" to BGR.com and 9to5mac.com. The amount of traction bendgate and beardgate are getting is a joke compared to an actual widespread bug that undermines one of the core attributes of the company. Just today I received an email from iTunes advertising some newly released albums. I'd be happy to be some IF I COULD GET THEM ON MY DEVICE!!!

  • by Steady Drifter,

    Steady Drifter Steady Drifter Oct 8, 2014 6:03 PM in response to Analog83
    Level 1 (0 points)
    Oct 8, 2014 6:03 PM in response to Analog83

    Keep it up!! I tweeted Tim again, just hit MacRumors, a blogger at MacWorld, and CNBC's tech correspondent. They're wondering why iOS8 adoption has halted at about 47%...this is one of the reasons.

     

    Let's make Apple do the walk of shame.

  • by biffnixx,

    biffnixx biffnixx Oct 9, 2014 9:48 AM in response to Steady Drifter
    Level 1 (0 points)
    Oct 9, 2014 9:48 AM in response to Steady Drifter

    Tweeted with #syncgate to Tim Cook.  Hope that hashtag catches on and trends...  Not that it'll fix it, but never hurts.  Still have an open case with Apple, no resolution.  Strange that now purchased music will not sync, but all my ripped tracks do!  Also, the track counts no longer match between my iTunes library, and the total on the phone.  I have no idea why.  Haven't heard back from Apple ever since I submitted my monitoring software log.  Apple sent me monitoring software, I sent in the log files are requested, but nothing.  Still very frustrated.  128GB 6+, Macbook Pro Retina 15", iTunes 11.4, OSX 10.9.5 - everything up to date, top of the line, but it most definitely does NOT "just work."  Foo.

  • by Analog83,

    Analog83 Analog83 Oct 9, 2014 10:28 AM in response to biffnixx
    Level 1 (0 points)
    Oct 9, 2014 10:28 AM in response to biffnixx

    I Am still very frustrated BUT I did get it to work to work using the uncheck sync and then sync method. I won't be re syncing until 8.1 and Yosemite.

  • by dr.j.bond,

    dr.j.bond dr.j.bond Oct 9, 2014 12:07 PM in response to sjgargiulo
    Level 1 (0 points)
    Oct 9, 2014 12:07 PM in response to sjgargiulo

    Apple are either LIARS, or they are ignoring the THOUSANDS of posts with the same problems.  And this has all been happening since ios7, and they just don't care.  I honestly believe they don't care.   I have NONE of these issues on my Amazon devices or cloud.  Apple is failing miserably.

  • by dr.j.bond,

    dr.j.bond dr.j.bond Oct 9, 2014 12:08 PM in response to biffnixx
    Level 1 (0 points)
    Oct 9, 2014 12:08 PM in response to biffnixx

    #syncgate  !!!! Brilliant! 

  • by shotsk7,

    shotsk7 shotsk7 Oct 9, 2014 12:08 PM in response to Coveholli
    Level 1 (15 points)
    Oct 9, 2014 12:08 PM in response to Coveholli

    ... if only i could find a way to remove songs from my iPhone like you did.

  • by Norman Bruland,

    Norman Bruland Norman Bruland Oct 9, 2014 7:44 PM in response to Steady Drifter
    Level 1 (0 points)
    Oct 9, 2014 7:44 PM in response to Steady Drifter

    The "rebuild library because it is corrupted" is really really not the issue. My iTunes library is fine. I know so because my iPhone 5S continues to sync with no issues.  I am syncing an old iPod Nano with no issues. I sync an iPad Mini Retina 128gb with no issues. It is only the iPhone 6 128gb (and since it first came out of the box two weeks ago) which is having the issues with syncing. That one has never worked correctly. I can kludge the 6 (or not get it to kludge), then on another cable or the same cable during the same session, connect the 5S or iPad Mini and it is off and running with a correct, changed-object-only sync.


    Those who are being told to rebuild their libraries or muck around for odd files on their hard drive are being sent down a useless path.

     

    #syncgate

  • by Catmarg,

    Catmarg Catmarg Oct 10, 2014 11:23 AM in response to Coveholli
    Level 1 (4 points)
    iPhone
    Oct 10, 2014 11:23 AM in response to Coveholli

    What a waste of time. Grr.

    What about reverting back to ios7. Can we do that?

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