Coveholli

Q: IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed.  I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

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Q: IOS 8 won't sync music with itunes

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  • by swessdawg,

    swessdawg swessdawg Nov 6, 2014 4:09 PM in response to Markkon
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    Nov 6, 2014 4:09 PM in response to Markkon

    This worked for me too.  Thanks!

  • by chilanguinfresa,

    chilanguinfresa chilanguinfresa Nov 7, 2014 7:52 AM in response to Coveholli
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    Nov 7, 2014 7:52 AM in response to Coveholli

    Im still having this issue please help me

  • by leilanih,

    leilanih leilanih Nov 8, 2014 2:25 PM in response to chilanguinfresa
    Level 1 (0 points)
    Nov 8, 2014 2:25 PM in response to chilanguinfresa

    I tried this yesterday, and it worked on both of my devices

    not sure if it was a fluke or not

    let me know if it works for you

    need confirmation lol

     

    delete all music from your iPhone manually

    settings > general > usage > manage storage > music

    delete all the songs from there

     

    settings > music

    turn off show all music

     

    and then try syncing your songs with iTunes

  • by Geoppince,

    Geoppince Geoppince Nov 9, 2014 7:06 AM in response to Coveholli
    Level 1 (0 points)
    Nov 9, 2014 7:06 AM in response to Coveholli

    I’m always using the iPhone file manager to manage and sync the music on my iPhone, and no such troublesome issue was encountered.

  • by norco98,

    norco98 norco98 Nov 9, 2014 1:17 PM in response to Coveholli
    Level 1 (0 points)
    Nov 9, 2014 1:17 PM in response to Coveholli

    If you turn off "Sync only checked songs and videos" under the summary tab, then choose the check marks under the songs you want to sync under the music tab, it will sync you songs.

  • by rldiii,

    rldiii rldiii Nov 10, 2014 7:21 PM in response to leilanih
    Level 1 (0 points)
    Nov 10, 2014 7:21 PM in response to leilanih

    After many failed attempts over the past week or two this method looks to be working for my iPhone 4s and updated itunes (12.0.1.26) - showing that it's copying all 2014 songs (midway thru and still going).

     

    Manually deleting all songs from the iPhone through the settings tab (settings > general > usage> manage storage > music) then turning off "show all music" under settings > music.

     

    Thanks leilanih!

  • by leilanih,

    leilanih leilanih Nov 10, 2014 7:25 PM in response to rldiii
    Level 1 (0 points)
    Nov 10, 2014 7:25 PM in response to rldiii

    so glad it worked for you!

  • by bepducnhapkhau,

    bepducnhapkhau bepducnhapkhau Nov 10, 2014 7:33 PM in response to Jennifer Richards
    Level 1 (0 points)
    Nov 10, 2014 7:33 PM in response to Jennifer Richards

    I have the same problem as you. So waiting for your reply soon to know how you can fix it.

     

    ---------------------------------------------

    Ms. Yen - http://bepducnhapkhau.vn/

  • by KarenDaBes777,

    KarenDaBes777 KarenDaBes777 Nov 11, 2014 10:38 AM in response to Coveholli
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    Nov 11, 2014 10:38 AM in response to Coveholli

    I figured it out. You have to manually go to the specific album you want on itunes and right click. There is a line that says, "Add to playlist." Once you scroll to that it will ask if you want it uploaded to your iphone or to another playlist. You must have your phone already plugged into your computer to achieve this. Let me know if it worked as easily for you!

  • by hawaiijen,

    hawaiijen hawaiijen Nov 11, 2014 6:32 PM in response to Coveholli
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    Nov 11, 2014 6:32 PM in response to Coveholli

    Under iphone summary in itunes - I took somebody's advice - unchecked ALL the boxes under options - and then checked 2 things: 1)automatically sync when this iphone is connected and 2) manually manage music and videos - clicked APPLY  - then on the music tab I checked "sync music" at the top and then "selected playlists, artists, albums and genres then clicked apply / sync IT WORKED! All my playlists finally downloaded onto the iphone 6. hope this helps someone!

  • by davidcheok,

    davidcheok davidcheok Nov 11, 2014 7:39 PM in response to Coveholli
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    Nov 11, 2014 7:39 PM in response to Coveholli

    The BUG can be created by doing the following on ios8 and itunes 12.

    1) Sync a large library across to your device and let it complete.

    2) Once complete, sync out a chunk of music (or remove check and recheck sync music) another set of music across but dont let it complete (eg you need to go now urgently).

    3) Sync

     

    This will create a large OTHER section that contains the normal user files AND orphaned music files.

     

    Only way i know to remove it is to do a complete reset (Reset all content and settings on phone) and setup phone as new. Then restore from backup once new phone is running. The OTHER may appear in itunes but if you check manage music manually, it will disappear and you can resume syncing your library. Note. Every mistake you make adds to the OTHER section.

     

    Best way forward until a update for the BUG is found is to:

     

    Setup your playlists correctly as you want it.

    Reset the phone.

    Restore and resync and allow it to complete without interruptions using the lightning cable (wi-fi syncs tend to break).

    DONT touch manage music or remove music after this.

     

    Good luck to all of us until Apple finds a fix.

  • by pietrociao,

    pietrociao pietrociao Nov 11, 2014 9:12 PM in response to Coveholli
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    Nov 11, 2014 9:12 PM in response to Coveholli

    Thank you, that was it! I was blaming my new iPhone 6 or iOS8, but it was actually a mistake I made when transferring the library from my SSD drive to another disk!

  • by tmnasn,

    tmnasn tmnasn Nov 14, 2014 2:10 PM in response to davidcheok
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    Nov 14, 2014 2:10 PM in response to davidcheok

    I have this problem too. I tried phone support with no joy I then had genius bar support with no progress either.

    The problem was happening with my iphone 5 and ipad air.

    So it seems to be an itunes problem. My own fix was to reinstall itunes from the app store and to reset both devices.

    I still have about 4gb of other files on both devices but i can live with that till apple issues a fix.

  • by jmg2699,

    jmg2699 jmg2699 Nov 15, 2014 7:17 AM in response to davidcheok
    Level 1 (0 points)
    Nov 15, 2014 7:17 AM in response to davidcheok

    iPhone 4S, iOS 8.1

    iTunes 12.0.1.26

    iMac OS 10.9.5

     

    I only read the first 15 pages of this thread, but what worked for me is found on page 10. I searched my iTunes music folder for any non-music files and moved them to a different folder. I did not delete anything, just moved them to a new location. Once I did that, syncing behaved the way we all expect it to.

  • by iamtimmy,

    iamtimmy iamtimmy Nov 16, 2014 4:29 PM in response to Greg Bastug1
    Level 1 (0 points)
    Nov 16, 2014 4:29 PM in response to Greg Bastug1

    Greg, followed your instructions to the letter.  Playlist names stayed in iTunes, but all are empty.  All ratings are gone.  And still cannot sync.

     

    I appreciate your detailed post, and I'm commenting only to indicate that in some instances it is not failsafe and may do more harm than good.

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