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All replies
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Helpful answers
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Sep 29, 2014 2:10 PM in response to Norman Brulandby Greg Bastug1,No, iTunes Match is not required (it is off on my computer and iPhone) nor is Apple forcing people to only use iTunes Music Store purchases...
My fix continues to work, hopefully it will help others. The only other thing I did prior to my fix was a backup and restore of the iPhone. But I don't think that mattered, as the problem persisted until I tried the steps outlined in the earlier post, at least for my scenario.
I have my entire Library synced, and no matter how many syncs I perform, I don't lost access to any music.
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Sep 29, 2014 2:14 PM in response to Norman Brulandby zskoutgr33k90,My 4S has the problem, too, so it's not just the 6.
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Sep 29, 2014 4:07 PM in response to Brett Lby pattysaenzv,it doesn't work, seems we will have to move to Samsung!
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Sep 29, 2014 4:33 PM in response to Coveholliby baggetthouse,I have never posted on these message boards...
This weekend I have read every post on this subject. Unfortunately none of them have helped getting music back on my phone. (I was trying to sync new music when I clicked the "upgrade to ios 8" button...big mistake).
I think my problem may also involve syncing in and of itself. When I hit sync on itunes, the top billboard says "syncing" for about half a second, then quits. I have tried everything.
Any other suggestions appreciated.
Brian
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Sep 29, 2014 5:32 PM in response to baggetthouseby cheetahkayak,I have been working with applecare and they had me restore as new. I got all my music 3500+ songs and then I put my apps on the phone syncing again. iTunes deletes all the music that is not purchased in iTunes, for example, the new Thom Yorke album he released this week on bitorrent.
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Sep 29, 2014 5:38 PM in response to Brett Lby jacquia1908,Brett,
I have tried all of those steps and it hasn't worked!
Please help!!!!!
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Sep 29, 2014 5:40 PM in response to jacquia1908by cheetahkayak,I am convinced it is a bug in the software. I restored as new and everything.
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Sep 29, 2014 5:45 PM in response to Greg Bastug1by cheetahkayak,Greg great instructions but there is a bug, because it should not be this hard to sync music.
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Sep 29, 2014 7:16 PM in response to cheetahkayakby jawfrey,I'm having the problem with my iPhone 6, as well as my old iPhone 5S, both running 8.0.2. Oddly, I am not having the same issue with two iPod Touchs or my iPad Air, even though they're running the same OS version.
Very frustrating.
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Sep 29, 2014 8:14 PM in response to Coveholliby alexwegneritunes,Ok i found out what you need to do. In settings, go to Music. Then scroll down to home sharing. Once you log into your apple ID you will be able to drag and drop music.
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Sep 29, 2014 8:16 PM in response to alexwegneritunesby Errk!,I can't speak for everyone, but I know a lot of people, including myself, want to sync their music and not just drag and drop it onto their device.
I'll say it again because this is the only way this gets fixed properly and without having to come up with 500 workarounds that only work temporarily: go to https://www.apple.com/feedback/iphone.html and take 5 minutes to let Apple know what is going on.
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Sep 29, 2014 8:22 PM in response to Errk!by alexwegneritunes,did you try logging into the home share and try to sync?
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Sep 29, 2014 9:40 PM in response to alexwegneritunesby Errk!,I am already logged in with my Apple ID for Home Sharing and have been, yes.
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Sep 30, 2014 12:43 AM in response to Coveholliby Schmrtzzz,Could it be Apple is finally (and secretly) acknowledging the problem? I filed a bug report on https://www.apple.com/feedback/iphone.html and look at the last question they asked me:
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Sep 30, 2014 2:10 AM in response to Coveholliby Delirium19,Good morning,
I had the same problem that was amply described above. All music would apparently sync, but only music bought from Itunes would actually play. I tried everything. Checking "Manually manage music" worked. It caused the phone to sync and I could see each of my song being added. Now everything is working except for some songs that are missing album art.
Good luck.
