After turning off facetime it still uses my cell minutes.

Question

After turning off facetime it still uses my cell minutes.

Hi ,

I own an Ipod touch, Iphone 5 and an Imac Core duo. I set up Facetime to use it from my Ipod and desktop for free, but it rings my Iphone. It charges my cell minutes. What should I do to get it to just go to the Ipod touch for free.......or the Iphone 5 for free if possible?

Thanks in advance 🙂

IMac G5, Mac OS X (10.4.5), I do a ton of music on my Mac!

Posted on Sep 18, 2014 9:13 PM

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Answer 1

Brett L

Community Specialist

Sep 21, 2014 12:53 PM in response to Macs Are War Horses

Hi Macs Are War Horses,

There is a setting on your iPhone which will prevent it from using cellular data for FaceTime. You can access this from Settings > Cellular > FaceTime. See this article for reference -

iOS: Troubleshooting FaceTime

Specifically -

FaceTime over Cellular

Find out if your carrier supports FaceTime over cellular.
To enable FaceTime over Cellular, tap Settings > Cellular, then turn Use Cellular Data on for FaceTime.
If you make changes to your account, you might need to restart your device for the account change to be picked up.

Thanks for using Apple Support Communities.

Best,

Brett L

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Answer 2

Sep 21, 2014 12:59 PM in response to Macs Are War Horses

FaceTime doesn't actually use Cellular Voice. It uses Cellular Data.

If you disable the Cellular option in FaceTime settings, it'll just ensure that you don't use up your Data Package. 🙂

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Answer 3

Aug 26, 2015 8:37 PM in response to Macs Are War Horses

Hi,

Sorry I didn't get back to you sooner. I'm new to navigating this community board and I didn't realize my question was answered. Thanks for your replies. I'm still in the testing phase of it. I click on my email address and it works. So, thanks again.

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