joefromasheville

Q: iMessage problems after ios 8 update

After ios 8 update many people in my company including me have had many issues with imessage - we use a group thread & after update iOS fails every imessage or only sends while on wifi. To fix the issue with imessage not working go to settings>Messages>turn off iMessage. Go back to settings & make sure you are logged in to iCloud. Settings>iCloud (click the banner at the top) enter your Apple ID password. Go back and turn iMessage back on. You may also have to delete threads and allow them to re appear. Hope this helps!

iPhone 5s, iOS 8

Posted on Sep 18, 2014 9:22 PM

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Q: iMessage problems after ios 8 update

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  • by Mryan5281,

    Mryan5281 Mryan5281 Oct 8, 2014 9:59 AM in response to Mryan5281
    Level 1 (0 points)
    Oct 8, 2014 9:59 AM in response to Mryan5281

    So, mine definitely had something to do with changing my Apple ID password, as suspected.  But I still had to go back to a message thread and individually delete all of the text messages that were sent once my password was updated.  Once I got to the last message that was sent as an imessage before changing my password the send button magically turned to blue from green.  Not sure why that happens, but sure is annoying.  By the looks of these threads i will definitely not be updating to iOS 8.

  • by TrendyRader,

    TrendyRader TrendyRader Oct 8, 2014 10:11 AM in response to joefromasheville
    Level 1 (0 points)
    Oct 8, 2014 10:11 AM in response to joefromasheville

    na thats the only problem i had other then thinking i lost everything from work but all i had to do was reinstall the apps and everything was still in them including pictures emails exc.. ios 8 is actually pretty great once you do it though you will have to follow those steps that i wrote down but after that everything will be back to normal no more erasing messages to send send group messages i had a group message from before i upgraded and was able to send and receive text on it with out a problem but had to do the steps above before i could even send any kind of message though.As far as bugs go with it haven't had none yet and it only took me about 20 min to fix the only problem i did have.If you do decide to do it don't freight if you had things in other apps just re download them and everything will be were its supposed to be.Hope this helps everyone that does switch its way better then 7 features for voice are updated as well as messaging capabilities.If anyone does have any other problems feel free to send me a message and ill get back to it as soon as i can.Thanks

  • by TrendyRader,

    TrendyRader TrendyRader Oct 8, 2014 10:14 AM in response to Mryan5281
    Level 1 (0 points)
    Oct 8, 2014 10:14 AM in response to Mryan5281

    i also believe just signing in and back out may have fixed your problem if it happens again or your notifications keep diapering try the above steps  you'd be surprised how much it can help

  • by TrendyRader,

    TrendyRader TrendyRader Oct 8, 2014 10:16 AM in response to Mryan5281
    Level 1 (0 points)
    Oct 8, 2014 10:16 AM in response to Mryan5281

    na thats the only problem i had other then thinking i lost everything from work but all i had to do was reinstall the apps and everything was still in them including pictures emails exc.. ios 8 is actually pretty great once you do it though you will have to follow those steps that i wrote down but after that everything will be back to normal no more erasing messages to send send group messages i had a group message from before i upgraded and was able to send and receive text on it with out a problem but had to do the steps above before i could even send any kind of message though.As far as bugs go with it haven't had none yet and it only took me about 20 min to fix the only problem i did have.If you do decide to do it don't freight if you had things in other apps just re download them and everything will be were its supposed to be.Hope this helps everyone that does switch its way better then 7 features for voice are updated as well as messaging capabilities.If anyone does have any other problems feel free to send me a message and ill get back to it as soon as i can.Thanks

  • by nursenikki,

    nursenikki nursenikki Oct 8, 2014 7:41 PM in response to joefromasheville
    Level 1 (0 points)
    Oct 8, 2014 7:41 PM in response to joefromasheville

    I actually seem to be having a different problem.. I'm able to send an imessage but sometimes I'm told that my message is being sent via my email address instead of my phone number, but as soon as I delete the message from my messages and create a new one, it will send from my phone nimber, then again at random I will be told that my message is being sent from my email, anyone else having this problem? also. my email is not selected to create new conversations. Help!

  • by professorman,

    professorman professorman Oct 13, 2014 1:22 PM in response to nursenikki
    Level 1 (0 points)
    Oct 13, 2014 1:22 PM in response to nursenikki

    Has anyone tried backing up completely then doing a complete restore to the phone? I am thinking of trying that.

  • by Coram_Deo,

    Coram_Deo Coram_Deo Oct 15, 2014 3:56 AM in response to joefromasheville
    Level 1 (0 points)
    Oct 15, 2014 3:56 AM in response to joefromasheville

    Thank you - this fix worked for me.

  • by bertan.oztan,

    bertan.oztan bertan.oztan Oct 15, 2014 5:07 AM in response to the.fero
    Level 1 (0 points)
    Oct 15, 2014 5:07 AM in response to the.fero

    Hi the.fero...

     

    The problem is same my Phone 6 and I'm using ios 8.0.2. I deleted the old messages but it seems to be new message on the top message menu.

     

    What can we do Apple ?

  • by ourtrilife,

    ourtrilife ourtrilife Oct 16, 2014 6:08 PM in response to Mattdryer
    Level 1 (0 points)
    Oct 16, 2014 6:08 PM in response to Mattdryer

    It didn't work.

  • by 5BLogan,

    5BLogan 5BLogan Oct 17, 2014 9:46 AM in response to joefromasheville
    Level 1 (0 points)
    Oct 17, 2014 9:46 AM in response to joefromasheville

    Does anyone know why the email notifications won't work on 5s OS 8 ?  I've tried obvious fixes.  Also Remember when you could double click on the home button and be able to close open apps that scrolled down on the bottom?  Any way to do that on 8, I'd like for them to NOT be open all the time.

  • by 4part,

    4part 4part Oct 17, 2014 9:19 PM in response to nursenikki
    Level 1 (0 points)
    Oct 17, 2014 9:19 PM in response to nursenikki

    I'm having the same issue.  Sometimes my iMessages come from my phone and sometimes from my email.  I tried to uncheck the receive iMessages at my email address, but then I had a sender respond to the thread that had come from my email and I (of course) didn't get it, and they got no notification that it was never received...they think I got it, and I never did, and of course never knew anything was sent.  I have done all sorts of resets and followed a lot of the steps offered and can't get rid of the problem.

  • by sfax2011,

    sfax2011 sfax2011 Oct 18, 2014 10:30 AM in response to 4part
    Level 1 (4 points)
    Oct 18, 2014 10:30 AM in response to 4part

    Still no solution for this which is incredibly annoying. I don't even have the time to delete every conversation so this issue keeps reoccurring every time a new person or new combination of people is involved (and I shouldnt have to delete every conversation to fix an issue caused by Apple's ineptitude)

     

    And what's happened to delete a single message or selection of messages? Now I can only delete the whole conversation. Handy as if you don't delete the whole conversation, iMessage will never work for it

  • by Hanuman Hoffman,

    Hanuman Hoffman Hanuman Hoffman Oct 18, 2014 2:21 PM in response to TrendyRader
    Level 1 (33 points)
    Video
    Oct 18, 2014 2:21 PM in response to TrendyRader

    I too experienced sms messaging. Did a hard power down with home button/power.

    It came back to iMessage right away without resetting network.

  • by sfax2011,

    sfax2011 sfax2011 Oct 18, 2014 3:24 PM in response to Hanuman Hoffman
    Level 1 (4 points)
    Oct 18, 2014 3:24 PM in response to Hanuman Hoffman

    Thanks to HH above. I'm certain I've already tried a hard reset but maybe that was on 8.0.0 or maybe you need multiple hard resets, because I've just done another hard reset and magically I could send an iMessage on a conversation that started pre iOS 8. I watched it hang on send a minute before resetting when trying to send a new iMessage (with send as SMS switched off). Joy

  • by mareque,

    mareque mareque Oct 20, 2014 6:28 AM in response to joefromasheville
    Level 1 (0 points)
    Oct 20, 2014 6:28 AM in response to joefromasheville

    I had a similar problem in that though I could receive texts, I could no longer send to the group as iMessage or SMS.

     

    I fixed the problem by going into "details" under the conversation and found that only one person was listed in the contacts.  I added the other two people that had been part of the conversation and it sent the text message.

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