kamilskii

Q: waiting for changes to be applied/waiting for items to copy stuck during sync

Updated to ios 8 and during installation on my phone (via wi-fi) it got stuck so re-did it via itunes on my computer.

 

Ever since the update finished my iPhone 5 is stuck either on waiting for changes to be applied or waiting for items to copy. I did give it more than 4 hours to complete so I don't think that is an issue. I'm using an iMac to sync btw...

Also the little circle with arrows indicating that the phone is syncing doesn't go away at all.

 

 

Here's what I have done so far to try to fix it but without any luck :

 

Sign out of iCloud on my phone and out of my account on iTunes

 

Restore my iphone again ( 7 or 8 times )

 

Tried restoring 2 older back ups

 

Unchecked all of my music / apps etc etc for the sync thinking that one of the items is causing issues

 

Tried 2 different cables for sync

 

Tried doing sync over wi-fi rather than cable

 

Re- downloaded and re- installed iTunes

 

 

I'm very very frustrated with this issue and completely out of ideas as to what to try next.

 

I'm attaching a screenshot of one of my folders on the phone where apps DO show up but it just keeps on saying waiting and they are grayed out

 

image.jpg

PLEASE HELP!!!

iPhone 5, iOS 8

Posted on Sep 19, 2014 6:40 AM

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Q: waiting for changes to be applied/waiting for items to copy stuck during sync

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  • by oitonodoubt,

    oitonodoubt oitonodoubt Feb 10, 2015 1:05 PM in response to kamilskii
    Level 1 (0 points)
    Feb 10, 2015 1:05 PM in response to kamilskii

    PROBLEM SOLVED:

     

    OK I read about this solution on another site but here it is:

     

    DELETE ALL DUPLICATE SONGS!

     

    Select View - Show Duplicate items and then manually click on every duplicate (not both files just one of each song) and hit delete.

     

    I had my iPhone stuck on sync 6 of 6 and as soon as I deleted 100 duplicates it starting working....

  • by bobbd,

    bobbd bobbd Feb 16, 2015 6:24 AM in response to oitonodoubt
    Level 1 (0 points)
    Feb 16, 2015 6:24 AM in response to oitonodoubt

    Here's my version of this problem. First the symptoms.

     

    I start a Sync on my iPad Mini. Everything goes along fine until I get the message "Attempting to copy to the disk "My Disk" failed. An unknown error occurred (-4)." Once I click OK I get the message "Waiting for items to copy."

     

    Now I noticed that it had finished syncing everything except books and had started syncing an updated book. I do not use iBooks on my Mac but I do use it on my iPad. To get books into iBooks, I mail the book to myself in epub format and Open In iBooks. I've been doing this since Mavericks introduced iBooks on the Mac. But we won't get into that here. There are lots of other threads on that.

     

    I had recently loaded a new book and sure enough, when I removed that book from iBooks on my iPad, the problem disappeared. Maybe something changed in 10.10.2. I'm sure that if I reported it to Apple, they'd just tell me that I should be using iBooks on my Mac to handle books.

     

    I don't have a solution other than removing the book from iBooks on my iPad and possibly moving to a new book reader. Haven't decided.

  • by JeffAEngel,

    JeffAEngel JeffAEngel Mar 9, 2015 12:36 AM in response to oitonodoubt
    Level 1 (0 points)
    Mar 9, 2015 12:36 AM in response to oitonodoubt

    After a hear and a half struggling with this issue and having to restore my phone countless times and being afraid that the next sync is going to be the one to get stuck and erase all of my music I am finally pleased with the outcome of a suggestion on this forum. After deleting over 500 songs that were duplicates, I tried syncing. SUCESS! I didn't even have to restore my phone. The 70+GB of mysterious "other" data returned to its normal 1.75GB size and I have every single song from my iTunes on my iPhone. Thank you so much for suggesting this. Hopefully it solves the issue once and for all. -Jeff (iPhone 6, Yosemite)

  • by Podda,

    Podda Podda Apr 2, 2015 7:08 AM in response to kamilskii
    Level 1 (0 points)
    Apr 2, 2015 7:08 AM in response to kamilskii

    Step 1 - Remove the after market USB cord

    Step 2 - Plug in a genuine Apple USB cord

    Problem solved, It worked for me - Simple

  • by michaelfromsoham,

    michaelfromsoham michaelfromsoham May 4, 2015 4:59 AM in response to kamilskii
    Level 1 (0 points)
    May 4, 2015 4:59 AM in response to kamilskii

    FIXED!!!!

    I had the same problem with my iPhone 6

    The way I fixed it was by:

    -Unplug phone from iTunes

    -Close iTunes

    -Press and hold 'home' and 'power button' until Apple logo appears, then release

    -Wait for phone to load

    -Turn off wi-fi on phone

    -Open iTunes

    -Connect phone to iTunes via sync cable

    -Sync phone to iTunes

     

    Done

     

    Hope this helps

  • by nottooloud,

    nottooloud nottooloud Jun 1, 2015 6:06 AM in response to nickillous
    Level 1 (19 points)
    Mac OS X
    Jun 1, 2015 6:06 AM in response to nickillous

    Been fighting with this for months on my phone and 3 various iPads. Turning off iCloud Drive absolutely solved it on all 4.

  • by Mervin G,

    Mervin G Mervin G Oct 7, 2015 8:04 AM in response to nottooloud
    Level 1 (0 points)
    Oct 7, 2015 8:04 AM in response to nottooloud

    This thread has helped a lot with my Apple issues. Ive had this problem since iPhone 4. This is what solved it for me:

     

    Turn off iCloud Drive

    Uncheck sync over wifi

    Check manage music manually

    Put device in airplane mode

    Restart iTunes

    Connect device with a lightning cable (I used a non Apple one)

    Drag any album from iTunes to the device

    Click sync

     

    It took an hour or so for a 128gb iPhone 6 but it worked a treat and worked on a 64gb iPhone 5 too.

  • by Paul Ryneski,

    Paul Ryneski Paul Ryneski Dec 7, 2015 7:42 PM in response to Mervin G
    Level 1 (9 points)
    Notebooks
    Dec 7, 2015 7:42 PM in response to Mervin G

    i usually had a problem when I told iTunes to fill the iPhone with music.  I could sync when I did not check that box in the music sync section.

  • by dlanton1,

    dlanton1 dlanton1 Dec 7, 2015 7:59 PM in response to Matthew Palm
    Level 1 (0 points)
    Dec 7, 2015 7:59 PM in response to Matthew Palm

    Solution #2 worked for me after trying many different suggestions. Go figure, the easiest solution worked. Thanks!

  • by BajaBarry,

    BajaBarry BajaBarry Dec 10, 2015 2:34 PM in response to kamilskii
    Level 1 (9 points)
    Mac OS X
    Dec 10, 2015 2:34 PM in response to kamilskii

    I had this problem along with another one in iTunes, and I think they were related. My setup is Macbook Air on OS X Yosemite and iPad Air which started out on iOS 9.1. When I started iTunes on the Macbook it started displaying a message about not being able to connect to Store Purchases along with the need to open port 443 in Firewall. I did the iOS update to 9.2. When I started iTunes again I again got the alert message about Firewall. So I deleted, and added back, iTunes App in Firewall. That seems to have fixed the "waiting for changes" problem for me - I'm guessing the inability to connect to the store was because of the Firewall was my issue.

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