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Verification Failed.

Can't access iCloud after downloading iOS8.0. After downloading iOS8.0 I cannot join iCloud. Message I receive is "Verification Failed. There was an error connecting to iCloud." When I go to My Apple ID on my computer, I can access my iCloud account. Now my iPad won't access the internet.

iPad 2 Wi-Fi, iOS 8

Posted on Sep 19, 2014 7:09 AM

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100 replies

Jan 4, 2017 3:38 AM in response to thomasfrompottsville

I just had this problem and was able to solve it thus...


Check your Wi-Fi is connecting to the correct network for you.


Here in the UK our home provider is BT. Their gateway router gives out a personal network for our home but also a public network that goes out into the street to create a cloud called BTWifi-with-FON. For some reason the iPad and (sometimes our phones) occasionally connects to this instead of our home network, and this public network appears to have higher security levels and won't allow iCloud password to connect to Apple Servers.


Even if this is not the case for you I'd suggest turning Wi-Fi off and back on on your iPad or phone as given the well documented problems of iPads and Wi-Fi this might well remedy this problem anyway!

Jun 1, 2017 3:32 AM in response to thomasfrompottsville

I am going to share this trick.


So if you are pretty sure about your apple ID and it just wouldn't accept for whatever reason.


Simply retype your registered email address in the user name and then type in your password. It works for me.


I encountered the verification problem after updating the system and tried to log in for a thousand time and finally discovered this.

Sep 19, 2014 5:58 PM in response to thomasfrompottsville

Spent about an hour on the telephone with Apple customer service. They walked me through wiping my iPad clean and reinstalling the software. I continue to have the same problem. After waiting on hold for about 15 minutes, I was told the problem seems to be with the iCloud servers which are overloaded and running very slow. I was told my home computer and iPad are fine. The fix - wait a few days and everything should be fine when the iCloud servers are less stressed as a result of the release of iOS 8.0.

Sep 20, 2014 6:28 PM in response to thomasfrompottsville

The connections to the icloud server is not stable. It sometimes works, sometime doesn't. It drives me crazy, and I am so fed up.

I had successfully connected to the icloud server for a few times, but weren't last long. And I am still getting the messages like verification failed, error connecting to icloud.

Yeah, man. It is so screwed up.

Sep 20, 2014 6:54 PM in response to inthedeepocean

As of late this afternoon, I have been connected continuously to iCloud. The first thing I did was shut off everything having to do with the iCloud so that I could continue to use my iPad. I did a backup to my computer and will continue to do so until the problem is fixed. I'm sure the bugs will be worked out eventually. It taught me a powerful lesson. When Apple comes up with an upgrade to their software, I'm going to be one of the last ones to download it rather than one of the first ones. My Apple friends who know of my problem have all decided to keep iOS 7.1.2 for at least another month to make sure Apple has most of the bugs worked out of it before they put it on their machines. Thanks again for the info.

Oct 1, 2014 2:21 PM in response to thomasfrompottsville

This worked for me. Good luck!!



http://alliosnews.com/2013/09/20513/It is being widely reported that some users are experiencing errors with iCloud after upgrading to iOS 7. The issue has to do with the iCloud Terms & Conditions which were changed with the new version of iOS. After upgrading, users are prompted to accept the new iCloud Terms & Conditions but when they attempt to do so they get a “Unable to connect to serverUser uploaded file” error. This then disables iCloud on their device.


iCloud site from an iPhone

If you have experienced this error here is how to get around the error.

  • On your iPhone or iPad go to http://www.icloud.com. There you will see the options to setup iCloud on your device, Install Find My iPhone and Install Find My Friends.
  • Tap the Install Find My Friends – even if you already have it installed. This will then take you to the AppUser uploaded file Store where you can either install Find My Friends or open it if you already have it installed.
  • You will be prompted for your iCloud password. Enter it then you will see a dialog box saying that the iCloud Terms & Conditions have changed and you need to accept them. Tap on View to view the iCloud Terms & Conditions then tap Agree at the bottom of the page.

This should solve the problem for you and iCloud will immediately begin working on all of your devices once again.

Ultimately what is causing the problem is unclear as the serversUser uploaded file are obviously available as you can get to the T&Cs through this backdoor.

Nov 5, 2014 4:48 PM in response to thomasfrompottsville

Never posted before 😝 I had the same issue on my 4s running IOs8. I am currently in China where VPN connections are a way of life. I had inadvertently turned on my regular VPN while testing a "better" one and could not get mail. Trying to login to my account produced the error. above. I (eventually) turned off the VPN service and BOOM 47 emails. Hope this helps someone.

Verification Failed.

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