Pru2013

Q: Password auto fill keychain isn't working in iOS 8

IIf I open a website the username and password don't autofill despite still saved

iPhone 5s, iOS 8

Posted on Sep 19, 2014 1:31 PM

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Q: Password auto fill keychain isn't working in iOS 8

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  • by alienhotrod1995,Helpful

    alienhotrod1995 alienhotrod1995 Sep 19, 2014 9:29 PM in response to Pru2013
    Level 1 (5 points)
    Sep 19, 2014 9:29 PM in response to Pru2013

    I have the same problem on my iPad Air but my iPhone 5 works fine. Tried to restore but it didn't help any.

  • by Pru2013,Helpful

    Pru2013 Pru2013 Sep 20, 2014 6:20 AM in response to alienhotrod1995
    Level 1 (7 points)
    Sep 20, 2014 6:20 AM in response to alienhotrod1995

    I Have the problem on both iPad and iPhone but some websites are working and if you try it manually the keyboard gives autofill and that works

  • by HiwayRider51,Helpful

    HiwayRider51 HiwayRider51 Sep 20, 2014 4:06 PM in response to Pru2013
    Level 1 (5 points)
    Sep 20, 2014 4:06 PM in response to Pru2013

    I am having the same issue, but nothing works to get autofill to function. Apple must have a simple answer for this, but I'm not finding it yet.

  • by smith.bonita,Helpful

    smith.bonita smith.bonita Sep 21, 2014 12:36 PM in response to Pru2013
    Level 1 (9 points)
    Sep 21, 2014 12:36 PM in response to Pru2013

    I was having the same problem. The solution is real simple. Tap the space for your user name and when the keyboard appears, just above the keyboard is "AutoFill Password" -- tap that and it fills in from keychain. You may have to turn on Passcode in the settings first.You can turn it off if you want but allow it to continue to access keychain when it asks.

  • by alienhotrod1995,

    alienhotrod1995 alienhotrod1995 Sep 21, 2014 3:20 PM in response to smith.bonita
    Level 1 (5 points)
    Sep 21, 2014 3:20 PM in response to smith.bonita

    "AutoFill Password" shows up on my iphone 5 but it is blank on the iPad Air. I thought it might be one of the custom keyboards but this problem persists even with apple's keyboard.

  • by tctom,

    tctom tctom Sep 21, 2014 3:37 PM in response to Pru2013
    Level 1 (0 points)
    Sep 21, 2014 3:37 PM in response to Pru2013

    I am having the same problem. Autofill in safari on i0S8 works fine on my iPhone 6 but not on my iPad mini retina. All the settings are the same on both devices.

  • by Secretss_,

    Secretss_ Secretss_ Sep 21, 2014 6:55 PM in response to Pru2013
    Level 1 (1 points)
    Sep 21, 2014 6:55 PM in response to Pru2013

    I have this problem for some websites. The username and password fields aren't automatically filled in upon loading the page like they used to be and it's really annoying. The issue is not about not being able to remember my login credentials but about having a one tap login that I have do every 5 hours on a certain page that just happens to have this issue, so I'm not considering invoking the keyboard and taping "AutoFill Password" as a proper solution (which is what I'm doing now). Facebook and Twitter logins however don't have this problem. It's pretty frustrating .

  • by HiwayRider51,

    HiwayRider51 HiwayRider51 Sep 22, 2014 4:02 AM in response to Secretss_
    Level 1 (5 points)
    Sep 22, 2014 4:02 AM in response to Secretss_

    TThanks for the help, but as someone said above, auto-fill password doesn't show up as well.

  • by Stylst,Helpful

    Stylst Stylst Sep 23, 2014 1:39 AM in response to Pru2013
    Level 1 (5 points)
    Sep 23, 2014 1:39 AM in response to Pru2013

    It's just a setting in Safari that got turned off with the update - go to Settings > Safari > Passwords & Autofill > Names & Passwords 'On'

     

    That should sort it.

  • by Pru2013,

    Pru2013 Pru2013 Sep 23, 2014 1:54 AM in response to Stylst
    Level 1 (7 points)
    Sep 23, 2014 1:54 AM in response to Stylst

    SSorry that's not a solution it still not working for all sites

  • by jimpenak,

    jimpenak jimpenak Sep 25, 2014 10:25 AM in response to Pru2013
    Level 1 (0 points)
    Sep 25, 2014 10:25 AM in response to Pru2013

    SSame issue on iPhone 5 and iPad air.  Settings are on.

     

    however, on one of the website it wouldn't auto I hit log in anyway. (name/password boxes blank).  

    IPit errored.  But when I clicked in the box it auto populated with correct info and I was able to sign in.

  • by dhnva,

    dhnva dhnva Sep 29, 2014 5:05 PM in response to Pru2013
    Level 1 (0 points)
    Sep 29, 2014 5:05 PM in response to Pru2013

    Was having the same issue and finally licked it. The problem seems to arise when there are multiple versions of a username or domain saved in Keychain -- "Bob" and "bob," or example.com and www.example.com. The solution for me was to go into Settings on each iOS device and delete the saved user/password pair.

     

    Settings > Safari > Passwords & Autofill > Saved Passwords

     

    Click Edit, then check the user/password pair(s), then click Delete.

     

    Recheck each device and make sure the user/PW pair has not repopulated in the Saved Passwords list. Then go back to the problem website and log in with your username & PW, saying yes to the Keychain prompt. Then log out and log in again. Put your cursor in the "Username" field. The keyboard should come up, with "Autofill password" just over the QW keys. If that doesn't work on an iPad, try the same thing on your iPhone, then go back to the iPad.

  • by alienhotrod1995,

    alienhotrod1995 alienhotrod1995 Sep 29, 2014 5:15 PM in response to Stylst
    Level 1 (5 points)
    Sep 29, 2014 5:15 PM in response to Stylst

    Thank you very much. Can not believe it was something that simple. 

  • by annmariegates,

    annmariegates annmariegates Sep 29, 2014 9:25 PM in response to Pru2013
    Level 1 (0 points)
    Sep 29, 2014 9:25 PM in response to Pru2013

    Check to make sure Private Browser is off, Get help using iCloud Keychain resolved issue. If autofill is not populating or populating wrong information.

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