Hi,
after updating to iOS 8, I have set up family sharing with my family, on my iPad and iPhone. I downloaded some apps from one of my family purchases, and after his leaving the "family share", I can't access any paid app that I downloaded from his purchases on my iPhone, but I can do on my iPad.
Does anyone have idea how to fix the problem with my iPhone?
iPhone 5, iOS 8
I Am having the same problem. Other than knowing when my wife has left the grocery store this feature has not worked.
i have also the same issue...😐
So, this is the answer I have got from apple support:
"
I want to let you know that the apps you have mentioned were downloaded by one of the members in your family sharing. As mentioned, when a member leaves the group (family sharing), you cannot access the apps any longer. What you need to do is to download the app again on the iTunes Store. Here is the article that explains more about this topic:
Leave Family Sharing
http://support.apple.com/kb/HT201081
If you are the one that first downloaded the apps, you can still use them when you left family sharing. However, if the apps were downloaded by one of the members, and it happened that you have downloaded the apps via on the purchased page of the member, you cannot access them any longer when the member left.
"
It is not as we expected..
I misunderstood your original post.
My problem is that my family member has NOT left and we still cannot access their apps.
I will have email support directly.
Same problem here. Solutions?
This app is no longer shared with you.
