2 apple IDs / Cannot verify my icloud account or My apple ID

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2 apple IDs / Cannot verify my icloud account or My apple ID

I have two apple IDs with two different email addresses. *****@yahoo.com and ************@gmail.com

I can sign into my Apple ID associated with the Yahoo address but not the gmail address. It will send a password reset but It will not send a verification email to this address.

Verify your email address.

Every time I try to sign into icloud on my macbook I get an error message that my icloud account has not been verified and that an email has been sent to my gmail account to verify it. I never get this email. No matter how many times I resend it. This is linked to my Gmail account which I cannot verify.

It is not in junk in my gmail account
it is not being sent to my yahoo account.
I've seen this thread and tried "sorting out my ID's - Re: Not getting iCloud verification email
I don't seem to be able to do this. It just tells me to choose which email address I have used most recently and then asks me to select one.
If I try to add my gmail account as an alternate email to my yahoo account it says its already linked to another Apple ID

I've checked these If you didn't receive your Apple ID verification or reset email

I've tried checking my Apple ID

Make sure that the email address is correct in your Apple ID account

If you're verifying an Apple ID email address, take these steps:

Go to My Apple ID (appleid.apple.com).

Select “Manage your Apple ID” and sign in.

If the email address listed in your account is incorrect, edit the address as needed. Apple will send another

verification email to the corrected address.

I do this ------> I get this message.

Verify your email address.

Your Apple ID has been created. Before you can use it, we need to make sure that erinlouiseconnors@gmail.com belongs to you.

Check your email and look for a verification email from Apple. Click on the Verify Now link and sign in with your new Apple ID and password.

I never get a verification email.

You cannot merge two apple ID's

So my question is How do I verify my icloud and Apple ID account if I cannot receive a verification email?

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Sep 19, 2014 11:40 AM

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Answer 1

Sep 21, 2014 2:46 PM in response to shera1231

did you find a solution? You described my situation to a T.

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Answer 2

Nov 5, 2014 4:44 AM in response to shera1231

I have the same problem as you. Any solution?

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Answer 3

rloyer

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Nov 5, 2014 6:57 AM in response to shera1231

I have a similar problem. I just updated to Yosemite and now, to set up iCloud Drive, it's asking for a very old apple ID that hooked to a very old email address. I know NOW that I should not have two apple ID's but, that doesn't help me solve the problem. I want to change my computer to make it ask for the new apple ID, so I can finally be rid of all traces of the old apple ID. Can anyone help me? There is no option to "choose a different apple ID."

Thanks in advance!

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Answer 4

Dec 13, 2014 11:14 PM in response to rloyer

Any answer? Exactly my problem. Seems to be a fairly significant oversight. i'm also getting error messages when I try to turn on imessage -- it claims the password is wrong even though I know it's not as I've just used it to login to my account online.

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Answer 5

Dec 14, 2014 1:35 AM in response to rloyer

I have exactly the same problem. I cloud is showing a very old apple id and wont accept the correct password. Bad glitch Apple. Please can somebody answer us. Thanks.

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Answer 6

brandst

Level 1

1 points

Dec 30, 2014 8:30 PM in response to shera1231

Any solution updates? I am having the same trouble. Thank you.

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Answer 7

shera1231 Author

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Jan 25, 2015 10:33 AM in response to brandst

I had to contact Apple and set up an appointment. They manually sent the confirmation email so I could get access to the cloud. The person I spoke to said it was a common issue and for some reason when he sent the confirmation email himself directly it would always go through.

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Answer 8

Feb 14, 2015 4:11 PM in response to shera1231

So For everyone that is having the issue of iCloud asking for an old email there is a very simple fix, as long as its a simple switch from one email to another on one apple ID account.

1. Sign into appleid.apple.com with your current ID.

2. Edit the primary email to the one requested. (You DO NOT need to verify the old email.)

3. Sign out of iCloud on any device using the old ID.

4. Edit the primary email (on appleid.apple.com) back to the desired email address.

5. Verify that email address.

6. Sign into iCloud with the correct email.

As for anyone that is unable to verify their account due to not receiving the verification email, contact apple support for further assistance.

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Answer 9

Sep 19, 2015 2:01 AM in response to vdysfhdjkslbgnskljdbvlsk

Hello i bought iphone 4 from my friend . i have my own apple id but icloud is different and is not verified. now i have problem to delete it. find my phone is on and doesn't turn off and i don't know the password. what can i do to solve this.i also no longer in touch of my friend to know the password.

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