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Question: Keyboard no longer works with Citrix Receiver after upgrading to OSX 10.9.5

I use Citrix Receiver to connect to my office systems when I work from home. The office systems are Windows 7 based and I work at home on a Imac. Up to yesterday everything worked like a dream. Then I upgraded from OSX 10.9.4 to 10.9.5 and sine then my keyboard has stooped responding when I am connected to my office system. When I close Citrix the keyboard works OK. I tried to connect using a MacBook still on 10.9.4 and there are no problems with the keyboard in Citrix. What do I do to get the keyboard to work under 10.9.5?

Posted on Sep 19, 2014 1:40 PM

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I have it too but the solution is simple by switching focus to the OSX Desktop and back.

Change focus to the OSX desktop (cmd -tab)

Then click on the active Citrix Ciewer in the dock.

Then you can type again.

I hope it works for you as well.

Posted on Sep 20, 2014 11:36 PM

Question marked as Solved

Sep 20, 2014 11:36 PM in response to Prufrock24 In response to Prufrock24

I have it too but the solution is simple by switching focus to the OSX Desktop and back.

Change focus to the OSX desktop (cmd -tab)

Then click on the active Citrix Ciewer in the dock.

Then you can type again.

I hope it works for you as well.

Sep 20, 2014 11:36 PM

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Oct 13, 2014 7:43 PM in response to David M81 In response to David M81

Verified with the same issue. I can not believe the number of issues that have cropped up since updating to OS 10.9.5. Same goes for the update to iTunes 11.4 and iOS 8. Obviously not the same group of Apple engineers that have been around in the past (pre-Tim Cook era). I am very disappointed in the product and hope for fixes soon.

Oct 13, 2014 7:43 PM

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Oct 19, 2014 11:15 AM in response to Prufrock24 In response to Prufrock24

Citrix Receiver is upgraded to 11.9.0. http://discussions.citrix.com/topic/356870-receiver-for-mac-119-tech-preview-for -os-x-yosemite/

It works good together with OSX 10.10 Yosemite.

I think they did a great job releasing an update so soon after the release of Yosemite.

I upgraded to Yosemite on a mid 2011 iMac. It all performs better that OSX 10.9.5. No issues so far.

Oct 19, 2014 11:15 AM

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Jun 19, 2016 12:39 AM in response to henkvre In response to henkvre

Keyboard would not work on a Citrix receiver session. It used to work when

Change focus to the OSX desktop (cmd -tab)

Then click on the active Citrix Ciewer in the dock


Not working anymore.. recently upgraded to El Capitan

Citrix Reciever Ver 11.9.15 or 12

Appreciate help!

Jun 19, 2016 12:39 AM

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Question: Keyboard no longer works with Citrix Receiver after upgrading to OSX 10.9.5