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Why isn't my iPhone6 working with windows xp

I have photo's on my computer that I want to put on my iPhone 6 but it is not working. My computer is running windows xp. When I plug the phone in, it opens itunes but that's it. It doesn't show up as a device, as previous iPhone's would. Why is that?

Posted on Sep 19, 2014 2:21 PM

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11 replies

Sep 19, 2014 2:23 PM in response to mikedv9

Do you have the latest version of iTunes on the computer? I would be concerned that the computer is not up to date and there is nothing that you can do about that, since Microsoft has discontinued all support for XP. You can try this support document to see if that will help for a problem with the phone not being recognized. iOS: Device not recognized in iTunes for Windows It could be the USB driver, see the information in Step 5.

Why isn't my iPhone6 working with windows xp

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