Discovery Church
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Q: Mail

Hi!

 

I have a strange problem.  Somehow I seemed to have created an extra inbox within my trash in mac mail.  I cannot figure out how to delete it (it wont let me from the trash bin) and it keeps spending all day rebuilding the folder.  There are over 16000 messages in my inbox apparently.  How do I fix this problem?

 

Thanks for any help.

iMac, iOS 8, mac mail

Posted on Sep 19, 2014 1:53 PM

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Discovery Church

Q: Mail

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  • Helpful answers

  • by Discovery Church,

    Discovery Church Discovery Church Sep 19, 2014 1:56 PM in response to Discovery Church
    Level 1 (0 points)
    Sep 19, 2014 1:56 PM in response to Discovery Church

    I should have included the mail activity so you all can see what I mean:

     

      - the box labeled debbie in the trash keeps regenerating itself. 

  • by Discovery Church,

    Discovery Church Discovery Church Sep 19, 2014 1:56 PM in response to Discovery Church
    Level 1 (0 points)
    Sep 19, 2014 1:56 PM in response to Discovery Church

    Is there some way to delete the mailbox and start over again?

     

    Sorry so many emails on the same post-ugh

  • by Linc Davis,

    Linc Davis Linc Davis Sep 19, 2014 3:48 PM in response to Discovery Church
    Level 10 (208,037 points)
    Applications
    Sep 19, 2014 3:48 PM in response to Discovery Church

    Right-click the mailbox and select Delete Mailbox from the popup menu.

  • by Discovery Church,

    Discovery Church Discovery Church Sep 19, 2014 7:23 PM in response to Linc Davis
    Level 1 (0 points)
    Sep 19, 2014 7:23 PM in response to Linc Davis

    I tried but it won't lt me, it says I can't.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 19, 2014 8:40 PM in response to Discovery Church
    Level 10 (208,037 points)
    Applications
    Sep 19, 2014 8:40 PM in response to Discovery Church

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

  • by Discovery Church,

    Discovery Church Discovery Church Sep 22, 2014 8:47 AM in response to Linc Davis
    Level 1 (0 points)
    Sep 22, 2014 8:47 AM in response to Linc Davis

    I hope this helps.  I have three mailboxes that I take care of.  When I press on the other two mailboxes I only see the deleted mail which is the way all the boxes were like then all of a sudden I noticed the Debbie box was full of all my active emails.I cannot right click and delete the folder, I get this message.

     

    Perhaps this is nothing I have to worry about?  It seems odd that my inbox is in the trash, not that anything happens, it just rebuilds itself but that also takes resources and I noticed my computer slows down when this is happening.

     

    Should I maybe delete the mailbox entirely and start over?  I hate to lose all my prefs etc. 

     

    Thanks for any help.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 22, 2014 10:51 AM in response to Discovery Church
    Level 10 (208,037 points)
    Applications
    Sep 22, 2014 10:51 AM in response to Discovery Church

    Log in to the mail server through its web interface and try to delete the mailbox that way.

  • by Discovery Church,

    Discovery Church Discovery Church Sep 22, 2014 1:31 PM in response to Linc Davis
    Level 1 (0 points)
    Sep 22, 2014 1:31 PM in response to Linc Davis

    I tried but it only shows one trash can as trash.  It is really a strange thing.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 22, 2014 6:38 PM in response to Discovery Church
    Level 10 (208,037 points)
    Applications
    Sep 22, 2014 6:38 PM in response to Discovery Church

    Back up all data before proceeding.

    Please triple-click anywhere in the line below on this page to select it:

    open L*/Mail/*/*/.O*

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

    Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal.

    One or more folders should open, each with the name ".OfflineCache". Move the contents of each one to the Trash. Quit Mail if it's running and empty the Trash.