caiospessoa
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Q: iOS8 Keyboard shortcuts are not syncing between devices

Hello,

 

I have an iPhone 5c and an iPad Air which had a lot of keyboard shortcuts ("omw" style), using iOS7.

 

So, I've upgraded both to iOS8 at the same time yesterday. I have also upgraded my iCloud to the new iCloud Drive when got asked.

 

When they returned from the upgrade, I've realized the keyboard shortcuts were deleted - the list wasn't even with the "omw" default shortcut, it was completely empty.

 

Resigned with the situation (the upgrade deleted everything!), I've started creating the shortcuts again on the iPad, but now I've noticed that they are not syncing with the iPhone. iPhone list is empty and iPad list has a bunch of shortcuts.

 

Everything is up and running with the iCloud in the menu of both devices and there isn't the old option of "Documents and Data" anymore, which I believe was the responsible for these kind of settings synchronization between devices.

 

Anyone with this issue? How to fix it?

 

Regards,

 

Caio.

iPad, iOS 8, Air

Posted on Sep 19, 2014 4:00 PM

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caiospessoa

Q: iOS8 Keyboard shortcuts are not syncing between devices

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  • by BabalooToo,

    BabalooToo BabalooToo Oct 3, 2014 2:40 AM in response to DRHOG
    Level 1 (0 points)
    Oct 3, 2014 2:40 AM in response to DRHOG

    this did not work for me..

  • by BabalooToo,

    BabalooToo BabalooToo Oct 3, 2014 2:41 AM in response to newsboysgrl777
    Level 1 (0 points)
    Oct 3, 2014 2:41 AM in response to newsboysgrl777

    this did not work for me..

  • by DRHOG,

    DRHOG DRHOG Oct 3, 2014 4:16 AM in response to BabalooToo
    Level 1 (0 points)
    Oct 3, 2014 4:16 AM in response to BabalooToo

    I'm not sure that you have the shortcuts still listed or not?  If they are not listed then you do not have the same problem I do.  Mine are always listed but simply don't work until the fix I already posted.  If you do have them and my fix doesn't work then we are probably dealing with a more "subtle" syncing issue and there are several different problems here.

  • by TechiEducator,

    TechiEducator TechiEducator Oct 3, 2014 6:56 AM in response to DRHOG
    Level 1 (0 points)
    Oct 3, 2014 6:56 AM in response to DRHOG

    I was really hopeful when I read your solution because it made so much sense.  But it didn't work for me.  Thanks for sharing though.

  • by newsboysgrl777,

    newsboysgrl777 newsboysgrl777 Oct 3, 2014 7:17 AM in response to newsboysgrl777
    Level 1 (4 points)
    Oct 3, 2014 7:17 AM in response to newsboysgrl777

    Grr. Never mind. They're still disappearing. WTH, Apple?!

  • by Jeffry3,

    Jeffry3 Jeffry3 Oct 3, 2014 7:18 AM in response to TechiEducator
    Level 1 (0 points)
    Oct 3, 2014 7:18 AM in response to TechiEducator

    Switched my user name to something more intelligible.  Anyway, since my solution works 100% of the time, it is likely that my problem is a syncing problem and that other problems listed may or not be a syncing issue or one that can be solved with the method I described.  Of course, we have not exhausted our description of the actual hardware we are using and what other programs that may or may not interact positively or negatively.  Obviously Apple will have to address this.  Sorry that yours isn't working.

  • by o_m_r,

    o_m_r o_m_r Oct 5, 2014 4:47 PM in response to Cherrywood7711
    Level 1 (0 points)
    iPhone
    Oct 5, 2014 4:47 PM in response to Cherrywood7711

    Cherrywood7711 wrote:

     

    my husband ipad called him to give a passcode?? he never had one before today..what is going on? he was on the ipad several hours earlier didn't need any password?

     

    one device might "call" the other to verify iCloud keychain access if that was selected to be turned on while setting up the newly installed iOS 8. However, for me this was clearly explained during setup and I had to choose that method of verifying my Apple ID/iCloud ID, so it shouldn't have been something unexpected. Hopefully this is what was going on in your situation.

  • by chugger21,

    chugger21 chugger21 Oct 6, 2014 5:48 AM in response to caiospessoa
    Level 1 (0 points)
    Oct 6, 2014 5:48 AM in response to caiospessoa

    Here's a solution:

    May take a few minutes depending on how mamy shortcuts you have, but if you click on each, then hit SAVE on each one, it will activate them. I had about 50 and it only took me a minute.

  • by Jeffry3,

    Jeffry3 Jeffry3 Oct 6, 2014 6:59 AM in response to chugger21
    Level 1 (0 points)
    Oct 6, 2014 6:59 AM in response to chugger21


    It did not keep the shortcuts activated after restarting my Ipad.  However, your solution of simply clicking on an existing shortcut and saving is more elegant than mine (adding a new shortcut and then deleting it.).  Moreover, both methods which at least work after powering up suggest there is some problem with "activating" through the cloud.  I did not test your method between devices such as entering a new shortcut on the ipad and then seeing if it shows up on my iPhone.

  • by Kutten1303,

    Kutten1303 Kutten1303 Oct 7, 2014 1:20 AM in response to newsboysgrl777
    Level 1 (0 points)
    iTunes
    Oct 7, 2014 1:20 AM in response to newsboysgrl777

    I can solve this by going Prefs Keyboard Shortcut, and then highlight ONE of my shortcuts, hit SAVE, and they all work. Unless I restart iPad, then I have to start l over again....

  • by ConorjW,

    ConorjW ConorjW Oct 9, 2014 2:09 PM in response to caiospessoa
    Level 1 (9 points)
    Apple Music
    Oct 9, 2014 2:09 PM in response to caiospessoa

    i think this is a major issue because its happened to almost everyone i know upgrading to iOS 8...

    ----> tell apple about your iOS 8 keyboard shortcuts here: https://www.apple.com/feedback/    <----

     

    when i got iOS 7 on my iPod touch my shortcuts broke but an update fixed it

    the more people who raise the issue the quicker it'll be solved for iOS 8 , good luck!!!

  • by chugger21,

    chugger21 chugger21 Oct 11, 2014 4:09 AM in response to Jeffry3
    Level 1 (0 points)
    Oct 11, 2014 4:09 AM in response to Jeffry3

    True. Mine stopped working after I restarted. Magically, today, they have begun working again. I did nothing - no update, no restart, nothing...I'll just hope they stay working now

  • by rikwolfe,

    rikwolfe rikwolfe Oct 20, 2014 1:09 PM in response to newsboysgrl777
    Level 1 (0 points)
    Oct 20, 2014 1:09 PM in response to newsboysgrl777

    have only tried it for 10min now but iOS 8.1 seems to have fixed it

  • by ConorjW,

    ConorjW ConorjW Oct 20, 2014 2:40 PM in response to rikwolfe
    Level 1 (9 points)
    Apple Music
    Oct 20, 2014 2:40 PM in response to rikwolfe

    same!! I'm so happy, thanks Apple for iOS 8.1 finally my iPhone 6 is now perfect

  • by TechiEducator,

    TechiEducator TechiEducator Oct 20, 2014 5:50 PM in response to ConorjW
    Level 1 (0 points)
    Oct 20, 2014 5:50 PM in response to ConorjW

    Agreed. Glad to have my shortcuts back!

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