iPhone 6 Plus camera not working

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Level 1

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iPhone 6 Plus camera not working

My camera on my 6 Plus is not working. Even after the five hours of setting it up... It looks like it is taking a picture and a little thumbnail goes into the corner but then the corner thumbnail will not go to a preview of the photo. Going through the now horrible photos app doesn't help, either. No photos there, anywhere, except for 6 photos from 3 years ago from one of my old iPhones. Anyone else having this issue?

I tried re-restoring but no luck.

iPhone 6 Plus, iOS 8

Posted on Sep 19, 2014 3:30 PM

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Answer 1

Sep 22, 2014 10:33 AM in response to ronarchy

Same issue with iPhone 6. No idea what to do to fix. Basically have an iPhone 6 that can't take pictures.

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Answer 2

Sep 26, 2014 8:48 PM in response to ronarchy

I have the same problem too. I need to go there and get my phone replacement.

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Answer 3

pogster

Level 5

4,247 points

Sep 26, 2014 10:02 PM in response to ronarchy

If the phone's not working properly return it.

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Answer 4

ronarchy Author

Level 1

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Sep 27, 2014 3:51 AM in response to pogster

TThat's what I had to do.

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Answer 5

Oct 2, 2014 8:02 AM in response to ronarchy

I had this same problem - blank camera.. though the front one could be coaxed to work after a few taps of the control.. The phone had a few other weird issues as well.. hanging on the screen orientation rotate and an iCloud backup that hung after 48 hours..

I set up a genius bar appointment and they gave me a new phone. this one works flawlessly... I think they had a bad batch or something..

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Answer 6

May 1, 2015 7:31 AM in response to ronarchy

Having the same issue with a brand new 6 plus. Camera shutter won't open, reverse camera works when it wants. i didn't think about it until I read here that I too have a screen rotation issue. Good times! I have a Genius Bar appointment this evening.

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