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No sim card removal tool with iphone 6?

I called Apple Support and told them about it- they rep said that we don't get a sim card removal pin with the 6, but all the unboxing videos had the pins in them. Is this true, though?

MacBook Air, OS X Mavericks (10.9.1)

Posted on Sep 19, 2014 5:00 PM

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Posted on Sep 25, 2014 2:22 PM

User uploaded file

So You don't get this with your iPhone box? Because I got this with my iPhone 4 box. Maybe they've changed it since then. Either case a paper clip solved my problem 😀 Thanks!

61 replies

Dec 12, 2014 11:49 AM in response to Aakash12009

This whole conversation has, while however amusing to me, gone on too far. Sorry you didn't get a SIM removal tool, perhaps its only packaged in certain models / carriers / versions (whatever). Or maybe its because 90% of people never knew what it was and threw it away, or never found it in the packaging and threw it away. As stated before, this is the tried and true simple solution 😝


User uploaded file

Dec 12, 2014 2:18 PM in response to Heman0

User uploaded file

It comes complete 2 years ago, manual, SIM eject tool, ...

I purchase My new iphone 6 in the same place and it comes without the Manual and SIM eject tool. I am not worried about how take out my SIM card. I know do that, I am worried cause some guys here believe that is normal. Sorry guys, but it is not normal. Think in someone purchase your first iPhone, is not nice sait take a clip paper cause the tool that you need don't come with your phone, about the manual you can see later in internet when you discovery how do that. Sorry guys it is not nice. It is not right and I really do not believe that apple could be so dishonest told us that this stuff do not come with iphone 6, sorry but it must be with the phone. I believe there is a law about manuals and do not believe that is possible sell something only with online manual.

Dec 12, 2014 6:45 AM in response to Heman0

You are not talking to Apple, this is a user to user forum.


With that said, No iPhone ever comes with a printed Manual. Manuals are always available from Apple's website in PDF format.

Apple - Support - Manuals

You can download it from there.


As to the Sim Tool as established previously in this thread. If the iPhone comes preinstalled with a sim card then the tool is not packaged in.


If the iPhone is unlocked and sim free, then it does have the sim tool.


In either case, a regular paperclip works just as well.

Nov 1, 2014 7:35 AM in response to ketan_ved

ketan_ved wrote:


Personally I would have loved to have the SIM card removal tool.
This is my 1st and only iPhone, would've liked a complete kit to my satisfaction.

You have what Apple considers the "complete kit". The "SIM removal tool" that Apple includes is, quite literally, the same type of wire as a paperclip? There's no log, nothing special about it at all. The picture shown above is not what it looks like at all anymore.

Dec 12, 2014 6:30 AM in response to pogster

Last week I purchased an unlocked iPhone 6 not came with this removal tool. I think that was a fault on production. But the apple support team says: the SIM removal tool no comes with iPhone 6. Worst my new iphone 6 do not come with your manual (my last iPhone 5 came with those two items) was odd don't see the Hello when I pulled the documentation package. I think they must assume the error and send the missing items for everybody that bought a iphone 6 and wants those stuff.

Dec 12, 2014 7:13 AM in response to Heman0

Heman0 wrote:


You receive money from apple?

No. I volunteer here. Apple gives me absolutely nothing for being here.


Heman0 wrote:

Did you pay 800,00 us$ by an phone that you have to ask assistance to put your SIM card in?


I did pay $800 dollars for an iPhone. I did not need to ask for any assistance. Replacing the sim card is simple even without the sim removal tool. Just insert a paperclip. and push. The Try will slide out. The sim removal tool is nothing more than metal piece with small tip to fit in a hole. A paperclip is the same thing.


Heman0 wrote:



What I trying to say here is: the quality of box of iPhone 6 and accessories inside declining quality than iphone 5 (that come with basic printed manual and SIM remove tool).


Nothing has declined. As I said, iPhones have never had printed manuals, ever. And The sim tool only comes with iPhones that have no sim card pre-installed.


This was the case with iPhone 4, iPhone 5 iPhone 5s and now iPhone 6.


You are complaining about things that have always been like this as if they have changed. But they have not.

No sim card removal tool with iphone 6?

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