Mikef91
Level 1 (8 points)

Q: Slow Wifi on iPhone 6 Plus

Anyone experiencing really slow WiFi on their new iPhone 6 Plus? Mine is super slow.  When I switch off WiFi, LTE works perfectly and very snappy.  I didn't have any issues with my 5s and not having issues with my iPad Air.  I doubt it's an iOS 8 issue because the 5s and iPad Air are running iOS 8.  WiFi also works fine on my 13" MacBook Pro Retina.  It's not a router issue.  Any ideas??

Posted on Sep 19, 2014 8:09 PM

Close
Mikef91

Q: Slow Wifi on iPhone 6 Plus

  • All replies
  • Helpful answers

Page 1 of 13 last Next

  • by shummi,

    shummi shummi Sep 19, 2014 8:26 PM in response to Mikef91
    Level 1 (0 points)
    Sep 19, 2014 8:26 PM in response to Mikef91

    Same here, I thought it was my ISP.  I downloaded a speedtest app on my iPhone 6 Plus and iTouch.  Results showed that I was getting less than 1 Mbps download compared to over 10-2Mbps on the iTouch.  I believe my brand new iPhone is defective and scheduled a Genius Bar appointment tomorrow to address this, hopefully swap a new phone since they wont have any refurbished.

  • by Mikef91,Helpful

    Mikef91 Mikef91 Sep 19, 2014 8:41 PM in response to shummi
    Level 1 (8 points)
    Sep 19, 2014 8:41 PM in response to shummi

    Just chatted with online support.  Reset network settings and works perfectly fine now.  It's under Settings>General>Reset>Network Settings.  Try that before heading to Genius Bar tomorrow.

  • by shummi,

    shummi shummi Sep 19, 2014 8:57 PM in response to Mikef91
    Level 1 (0 points)
    Sep 19, 2014 8:57 PM in response to Mikef91

    Thanks for sharing and reaching out to online support.  That also fixed the issue =)  Now I'm a happier camper and enjoying my purchase!

  • by Cm1545a,

    Cm1545a Cm1545a Sep 19, 2014 9:53 PM in response to Mikef91
    Level 1 (0 points)
    Sep 19, 2014 9:53 PM in response to Mikef91

    Having the same issue. Tried resetting and got normal wifi speeds for about 5 min. Also tried restoring phone. No luck.

  • by rcaudell,

    rcaudell rcaudell Sep 19, 2014 9:58 PM in response to Cm1545a
    Level 1 (0 points)
    Sep 19, 2014 9:58 PM in response to Cm1545a

    Same here. Incredibly frustrated. I'm only a few feet from my router and barely have signal. I know the router is not to blame, as I have a TV streaming from it via wifi as well as my laptop - and no issues with either.

     

    Ugh.

  • by shummi,

    shummi shummi Sep 20, 2014 4:39 AM in response to Cm1545a
    Level 1 (0 points)
    Sep 20, 2014 4:39 AM in response to Cm1545a

    I spoke too soon, woke up this morning and it's barely crawling with any speed.  Setting up a Genius Bar appointment, I believe it's defective

  • by Mikef91,

    Mikef91 Mikef91 Sep 20, 2014 4:46 AM in response to shummi
    Level 1 (8 points)
    Sep 20, 2014 4:46 AM in response to shummi

    I'm sorry to hear that. Mine is still going strong this morning. Good luck at the Genius Bar and please let us know the outcome and what they say.

  • by Lind0705,

    Lind0705 Lind0705 Sep 20, 2014 10:02 AM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 10:02 AM in response to Mikef91

    II'm having the same issues with my iPhone 6.  I'm hoping to hear if you got this resolved.

  • by Chillinsd,

    Chillinsd Chillinsd Sep 20, 2014 10:33 AM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 10:33 AM in response to Mikef91

    i am experiencing the same issue on my iPhone 6+

    when i compare with my iPhone 5 side by side. iPhone 5 loads up webpage fast and audio stream is fast as well....

  • by sidewindr,

    sidewindr sidewindr Sep 20, 2014 10:40 AM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 10:40 AM in response to Mikef91

    same thing here with my iphone6+ 64g.

     

    After resetting the network, it run great for a few minutes and then back to crawling speed.

    Also have the iPhone 5s and 5C side by side and they were both running fast as ****.

    Lets see what the genius have to say?

  • by Mikef91,

    Mikef91 Mikef91 Sep 20, 2014 10:45 AM in response to sidewindr
    Level 1 (8 points)
    Sep 20, 2014 10:45 AM in response to sidewindr

    Mine still seems to be working fine.  There were some intermittent hiccups, but overall still going strong.  I did a side-by-side with my work iPhone 5s, pages seemed to load about the same speed, maybe a hair quicker on the 6 Plus.  I hope whoever takes their phone to the Genius Bar posts their response and experience so we all know what to do just in case.  Keep the comments coming.

  • by Mikef91,

    Mikef91 Mikef91 Sep 20, 2014 10:46 AM in response to Mikef91
    Level 1 (8 points)
    Sep 20, 2014 10:46 AM in response to Mikef91

    Please keep this thread going with and share any experiences or responses from the Genius Bar on this issue.  It will be good to know what the corrective action from Apple is.

  • by gogo113,

    gogo113 gogo113 Sep 20, 2014 10:56 AM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 10:56 AM in response to Mikef91

    Having the same issue here too.

    Reseting the network did not did not seem to work.

     

    Side by side against the iPhone 5.

     

    iphone 6 plus : 0.16mbps download

    iphone 5 : 10.18mbps download

     

    dunno what to do...

  • by SpartanExtreme,

    SpartanExtreme SpartanExtreme Sep 20, 2014 11:00 AM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 11:00 AM in response to Mikef91

    I am experiencing the same problem on my iPhone 6. Surfing and streaming video are fast on LTE. Slow and choppy on wifi. After looking at many posts elsewhere, it seems like an iOS8 issue. Hoping for a SW update soon.

Page 1 of 13 last Next