You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Slow Wifi on iPhone 6 Plus

Anyone experiencing really slow WiFi on their new iPhone 6 Plus? Mine is super slow. When I switch off WiFi, LTE works perfectly and very snappy. I didn't have any issues with my 5s and not having issues with my iPad Air. I doubt it's an iOS 8 issue because the 5s and iPad Air are running iOS 8. WiFi also works fine on my 13" MacBook Pro Retina. It's not a router issue. Any ideas??

Posted on Sep 19, 2014 8:09 PM

Reply
191 replies

Sep 21, 2014 1:49 PM in response to FKAva1

@FKAva1, I turned off cellular data as soon as I saw this was happening and saw it chewing through bandwidth. Would recommend people do the same at least until after they've finished setting up their phones, downloading apps, etc. since if the wifi isn't working it can switch the the cellular data without you being aware of it.

Sep 21, 2014 2:20 PM in response to Mikef91

I just purchased a 64GB Silver iPhone 6 through Sprint and I'm having the same issues as everyone else. My 3G and LTE work fine, and I'm getting 25mb/s according to the Ookla Speedtest, but pages load so slowly on Safari and videos constantly buffer. I don't think it's the type of WiFi security that's causing the issue. I've tried restoring my phone, resetting my network settings, and I even went to change my WiFi settings to WPA2 only to find out that it was already set to WPA2. I'm using an 802.11n router and, according to Apple's specs on the iPhone 6 and 6 Plus, we should be able to support 802.11a/g/b/n/ac. If 802.11n is supported, why are we having such issues?

Sep 21, 2014 2:24 PM in response to Mikef91

I was having this same issue. After reading several times to reset network setting, I tried it and it did not speed up. Then I read another forum that suggested resetting SETTINGS at General>Reset>Reset All Settings. This worked for me! It has been about an hour since I did it and everything is running faster. The only bad thing is you will have to go in and re-enter some of your settings all over again. Not all of them, but some. Hope this helps someone out there!

Sep 21, 2014 2:37 PM in response to Mikef91

Here is my update. I upgraded my wireless ethernet adapter to be able to support WPA2. I changed my router from WEP to WPA2. got the speed back on wifi on IPhone 6. I can now stream video. Ookla test shows 7MBps speed on wifi. This is the speed of my service. I was measuring LTE at over 20MBps. I wish I could just stay on LTE. Anyway, all is good for now. Really enjoying the iPhone 6. Zoom mode is awesome.

Sep 21, 2014 10:49 PM in response to Mikef91

I'm actually getting the best WiFi speed I've ever had on an iPhone with my 6 Plus. The bottleneck is still WiFi, but it's completely acceptable for what I do on my phone! Here is a speedtest I ran just now, connected through a UniFi AC, using an 80 MHz wide channel group on 5GHz:


User uploaded file


If it's not a problem with your AP/router, I'd suspect something is wrong with your phone. Hopefully you're able to get it fixed.


EDIT: Resized the image. It was obnoxiously large in my original post.

Sep 22, 2014 4:07 PM in response to Mikef91

My router was already set to WPA so that isn't it for me. I have to use the 2.4 GHZ connection. The 5 is unusable. The thing that gets me is it screws up other stuff connected to the router. I have everything connected to the 5 except my phone and iPad. I think this is an iOS 8 issue since so many on MacRumors with all iPhones are experiencing the problem

Sep 22, 2014 5:06 PM in response to Mikef91

Same issue here. iPhone 6 64 gb space grey. i have done every different combination of these resets and restores everyone fixes it for 5 minutes or so like everyone here is saying. Then goes back to the same useless slow and sometimes app crashing speed. This is ridiculous. wasting too much data too. I hope Apple gives us this sw update this week. dang

Slow Wifi on iPhone 6 Plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.