Mikef91

Q: Slow Wifi on iPhone 6 Plus

Anyone experiencing really slow WiFi on their new iPhone 6 Plus? Mine is super slow.  When I switch off WiFi, LTE works perfectly and very snappy.  I didn't have any issues with my 5s and not having issues with my iPad Air.  I doubt it's an iOS 8 issue because the 5s and iPad Air are running iOS 8.  WiFi also works fine on my 13" MacBook Pro Retina.  It's not a router issue.  Any ideas??

Posted on Sep 19, 2014 8:09 PM

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Q: Slow Wifi on iPhone 6 Plus

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  • by EdAnuff,

    EdAnuff EdAnuff Sep 20, 2014 11:04 AM in response to SpartanExtreme
    Level 1 (15 points)
    Sep 20, 2014 11:04 AM in response to SpartanExtreme

    Seeing same issue on an iPhone 6 (not plus).  Not having the same problem on either an iPad Mini Retina or my old iPhone 5 on the same wifi networks, both on iOS 8.  Using the Ookla Speedtest app on each of them.

  • by castortroy51,

    castortroy51 castortroy51 Sep 20, 2014 11:28 AM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 11:28 AM in response to Mikef91

    I am experiencing the exact same issue. Doing a network settings reset only works for about 5 minutes then it slows to a crawl again. Also resetting my router would work for 5 minutes as well. I'm in the midst of troubleshooting with Apple support but one thing we found is that restoring to factory appeared to fix the problem completely. I restored from my iPhone 5s initially. When I restored from my 5s again after we did this test the problem came back. I cant abandon my backup so I need to figure out whats causing the issue.

  • by RafikiBoy,

    RafikiBoy RafikiBoy Sep 20, 2014 12:01 PM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 12:01 PM in response to Mikef91

    I had the same issue and I seem to have corrected it.  Speeds are normal for my wifi now.  I will post the steps I took and hopefully someone can be helped by it.  Apple Care rep told me to reset network settings which frankly did nothing.  Here is what I did:

     

    1.  Updated firmware on my router (D-Link).

    2.  Reset all the settings and essentially created the Wifi network again.

    3.  Switched from WEP password to WPA2 for encryption.

    4.  Turned off DNS Relay in router settings.

    5.  Restored the iPhone.

     

    I don't know if one or all of these solved it, but I'm rocking and rolling now.  Hopefully this helps someone!  Good luck guys.

  • by johnfromsaint clair shores,

    johnfromsaint clair shores johnfromsaint clair shores Sep 20, 2014 12:12 PM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 12:12 PM in response to Mikef91

    Same issues going on here with mine and my wife's iPhone 6.

     

    After I activated both of our phones yesterday, I set both of them up as new phones. No restore from iCloud or iTunes backup.

     

    At first, I didn't see any problems. Then, after about 5 minutes, wifi was beyond slow on both phones. I hopped off of wifi and onto LTE and the same slowness was present.

     

    I rebooted my cable modem and router and that fixed the issue...for a couple minutes.

     

    I then decided to reboot both phones, thinking it might be something with iOS. After doing that it fixed the issue again...for only a couple minutes.

     

    No matter what I do, both of our iPhone 6's are beyond slow on wifi or LTE.

     

    Using the Speedtest app, wifi download speeds are 0.30 Mbps. On LTE, just a tad over 1.0 Mbps.

     

    Right after reboot though, wifi download speeds are 15.0+ Mbps. On LTE, close to 15.0 Mbps. As they should be.

  • by wotl,

    wotl wotl Sep 20, 2014 12:30 PM in response to SpartanExtreme
    Level 1 (5 points)
    Sep 20, 2014 12:30 PM in response to SpartanExtreme

    Same issue with iPhone 6 plus model. On my old iPhone 5, the Cisco app test gives 7863 kbps, on my iPhone 6 plus, the same test done at the same time on the same wifi network gives 233,4 kbps ! What the **** is going on ?

  • by johnfromsaint clair shores,

    johnfromsaint clair shores johnfromsaint clair shores Sep 20, 2014 12:37 PM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 12:37 PM in response to Mikef91

    OK, I decided to turn wifi off on my phone all together and reboot.

     

    After reboot, LTE download speeds are not even at 2 Mbps.

     

    This is straight BS

  • by Lind0705,

    Lind0705 Lind0705 Sep 20, 2014 12:41 PM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 12:41 PM in response to Mikef91

    Changing my router from WEP to WAP2 did the trick for me.

  • by johnfromsaint clair shores,

    johnfromsaint clair shores johnfromsaint clair shores Sep 20, 2014 12:48 PM in response to Lind0705
    Level 1 (0 points)
    Sep 20, 2014 12:48 PM in response to Lind0705

    Since my router is setup for WEP right now, I will change it over to WPA2 to see if that fixes the wifi issue.

     

    Changing my router to WPA2 and having wifi turned off on my phone SHOULD NOT cause LTE download speeds to be below 2 Mbps though.

  • by Chillinsd,

    Chillinsd Chillinsd Sep 20, 2014 1:41 PM in response to Lind0705
    Level 1 (0 points)
    Sep 20, 2014 1:41 PM in response to Lind0705

    Changing encryption from WEP to WPA2(AES) did the trick for me as well!

  • by johnfromsaint clair shores,

    johnfromsaint clair shores johnfromsaint clair shores Sep 20, 2014 2:00 PM in response to Mikef91
    Level 1 (0 points)
    Sep 20, 2014 2:00 PM in response to Mikef91

    Well, it appears my AT&T LTE issue has to do with my area right now. I left the house to go do some shopping and did some speed tests around town. Everywhere I was at I was getting 15+ Mbps down via LTE.

     

    When I was about a mile away from home, I did another speed test and was only getting 2 Mbps down.

     

    So, I can rule out my issue being with wifi and LTE.

     

    I am going to setup WPA2 right now and see if that fixes the wifi issue.

     

    My iPhone 5 was doing just fine on LTE in my area before I upgraded to the 6, so I don't know what is going on with that. I guess I will call AT&T to find out what the deal is.

  • by johnfromsaint clair shores,

    johnfromsaint clair shores johnfromsaint clair shores Sep 20, 2014 2:12 PM in response to johnfromsaint clair shores
    Level 1 (0 points)
    Sep 20, 2014 2:12 PM in response to johnfromsaint clair shores

    The change from WEP to WPA2(AES) did the trick for me as well. Wifi is working as it should be now.

     

    I will call AT&T after dinner to find out what is going on with their network in my area.

  • by Tili1912,

    Tili1912 Tili1912 Sep 20, 2014 2:20 PM in response to SpartanExtreme
    Level 1 (0 points)
    Sep 20, 2014 2:20 PM in response to SpartanExtreme

    I have two new iPhone 6 and both have problems with the wifi .

    The connection is permanently broken. the problem occurs on both ipones and at different routers .

    with the iPad ios8 air and I have no problems in my wifi network .

    sometimes the wifi connects again automatically , sometimes you have to multiply the password for the wifi to enter .

  • by Mikef91,

    Mikef91 Mikef91 Sep 20, 2014 2:22 PM in response to johnfromsaint clair shores
    Level 1 (8 points)
    Sep 20, 2014 2:22 PM in response to johnfromsaint clair shores

    I wouldn't even know how to change or if my router was already set. I have Verizon Fios and they hooked up my router years ago. For now my phone is working fine.

  • by EdAnuff,

    EdAnuff EdAnuff Sep 20, 2014 3:05 PM in response to johnfromsaint clair shores
    Level 1 (15 points)
    Sep 20, 2014 3:05 PM in response to johnfromsaint clair shores

    I don't think it's a WPA2 issue, I've always had my router set to WPA2-PSK [AES].  Done full resets of the router (R7000) and modem.  Occasionally the Wifi improves for a short time but then dies again.  While I don't fully trust either the Netgear router to be the culprit since it has had it's issues, I have an iPhone 5 and an iPad, both on iOS8, and a MacBook all able to connect on this network and get great Speedtest results, whereas the iPhone 6 has extremely slow connections on this network.

  • by Agizinite,

    Agizinite Agizinite Sep 20, 2014 3:07 PM in response to Mikef91
    Level 1 (10 points)
    Sep 20, 2014 3:07 PM in response to Mikef91

    Same here, really glad that I found this post (iphone 6 not working with otherwise perfectly working Wifi).  Traded in iphone 5 worked perfectly with good Wifi speeds (iOS 7).  Brand new iphone 6 barely could do audio, incredibly slow Wifi.

     

    I have stayed with WEP because of a legacy Roku radio box that cannot do WPA2.

     

    For me, the only thing that worked was changing the router over to WPA2, Success!

     

    Looks like for whatever reason, iOS8 and/or iphone 6s do not work with legacy WEP router settings.

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