I'm on an iPhone 6 but I noticed this on my iPhone5s which I upgraded to iOS 8. Most applications will not switch to landscape mode especially safari and messages. Toggling the orientation lock doesn't fix the issue either and I believe this is a bug.
Thanks
iPhone 6, iOS 8
To everyone still having this bug - contact Apple Support. They won't work on stuff unless they get a lot of support requests. Just use the chat function for support, and you can quickly get a response. The more submissions they get the more items get prioritized. They don't read the forums, and it still sounds like their guys haven't heard about the bug.
Don't post suggestions to "Apple Support" on this forum as they don't read it - there are only users here. If you want to contact Apple, use the Contact Us links at the bottom of each page of this forum. If you want to send them feedback, use this link: http://www.apple.com/feedback
Smilerr-Germany you are the man! I was able to reproduce the bug. A reboot indeed fixes it, but then you use Facetime and the bug shows up again. A very easy way to trigger it is to press the home button to go to the home, then put the phone in landscape mode and then double press the home button and select an App that you have open. The App will resume but it won't switch into landscape mode. I can't believe Apple have not fixed it. And to all the people saying this is not a bug, I bet you are not using Facetime!
Christian Turri wrote:
Smilerr-Germany you are the man! I was able to reproduce the bug. A reboot indeed fixes it, but then you use Facetime and the bug shows up again. A very easy way to trigger it is to press the home button to go to the home, then put the phone in landscape mode and then double press the home button and select an App that you have open. The App will resume but it won't switch into landscape mode. I can't believe Apple have not fixed it. And to all the people saying this is not a bug, I bet you are not using Facetime!
Nope. Just followed your directions several times and no problem on my phone and yes I use FaceTime frequently. If you believe it to be a bug have you contacted Apple and reported it? If not why not?
Do you have an iPhone 6? Did you switch to landscape during your call in Facetime?
Yes, I have an iPhone 6 and a 5S both running iOS 8.1.3 and both phones are able to rotate to landscape and back again during a FaceTime call. I just made a FaceTime call to my wife to verify and both phones worked as expected. As I said before, if you believe it to be bug and have done all the basic troubleshooting steps for your own phone then contact Apple Support or take your phone into an Apple store. I can't stress that enough. Apple does not monitor these forums so if you have a problem that can't be solved here then contact them where someone can discuss the issue with you in detail.
I will book an appointment with a Genius. Out of interest do you use Bluetooth, someone in the thread said that BT might be involved and I do use it amd have it on all the time.
I did some more testing and I can confirm I can reproduce the issue consistently so the Apple Genius should take it forward.
It is the FaceTime-App, trust me. I already reported to Apple via official Bug-report-message.
Yeah I know, I am seeing an Apple Genius on Monday. Lets see if they will take on reality,
Sounds good, please keep us informed.
Greetings from germany!
Christian Turri wrote:
I will book an appointment with a Genius. Out of interest do you use Bluetooth, someone in the thread said that BT might be involved and I do use it amd have it on all the time.
Yes I use BT all the time. I have them paired with my truck, car, and motorcycle helmet headsets. I never turn BT off.
Exactly - contact Apple directly - create AppleCare cases, talk to support through their online chat (I think is the easiest and quickest method) and through phone... the last rep I talked to didn't know about the bug. But once they hear enough of them, it trickles down and engineers get working on it.
I am probably an even smaller population in that the latest iOS update BROKE the orientation on my phone. Now it switches to landscape almost all the time, even for the smallest tilt in the phone. HIGHLY annoying. I wish they wouldnt fix things that are not broken or at least allow people to revert back to the prior iOS version after a failed update. Huge fail for a billion dollar corporation with massive resources.
IOS 8 landscape bug
