Q: wifi issues with iphone 6

Just got my iPad Air 2 and unfortunately the Wi-Fi Issues on my 5GHz network continue exactly the same as my IPhone 6 Plus and 5S. iOS 8.1 didn't fix anything!

Is anyone from Apple technical support team addressing this issue? Or Apple has made this forum just for show?

Apple support team, please share your comments and address our problems.

I am having the same issue as most of you. I have posted this in another thread but there doesnt seem to be many responses there.

I have a iPhone 6 plus with the iOS 8.1 update. I also have a new Netgear router/modem D6300. I have a iPhone 4s, 5s, MacBook Pro, Mac Mini, HTC One (M7),  Asus G75SX Laptop, PS3 and Sony Home Theatre System on the network. All these devices connect with no problems on the 2.4GHZ or 5GHZ (The ones that can see both frequencies connect to both).

The iPhone 6 plus will not connect at all. Keeps on saying "incorrect password". I have done the following troubleshooting:

1. Updated from 8.0.2 to 8.1.

2. Rest Network Settings 3 times

3. Restored the phone as New not from backup.

4. Erased all content and settings.

5. Reset the router.

6. Changed the password to 6 digit password.

7. Removed the security on the router.

8. Opened more IP's on the network.

9. Enabled Guest Account.

10. Disabled Access Control.

11. Changed Security from WPA to WPA2 and vice versa.

12. Tried on both bands.

It will connect to my work WIFI, which is probably WPA/WPA2 Enterprise. It will also connect to my HTC One (M7) when doing internet sharing (Tethering). It will also connect to my next door neighbours WIFI, which also has an early model Netgear Modem/Router. I have contacted Apple Tech Support, but the best they could do is ask me to do the above troubleshooting steps which I already did. This is very disappointing, as I just came back from Android to iOS.

Just to add my voice.

All the same issues. Other iOS devices work perfectly alongside my iPhone 6 which either does not find the router or drops its connection. The bluetooth is more twitchy than 5s too.

Am returning to my supplier as this 'phone is not fit for purpose.

All,

I tried the escrge 1843 method (iPad Air 2 WiFi Connectivity Issues:  RESOLVED) last night and it definitely made things a lot more stable but speed was affected. My usual Speedtest app gives me 50 Mbs Down but after setting the networks to 5ghz - A only and 2.4ghz to B/G the maximum I was able to achieve was 25 Down.

Even after sleep and wake for several hours two out of  three devices (IPad Air 2 and 5S) remained connected  but unfortunately my iPhone 6 Plus which was behaving better on the previous 5ghz setting lost connection this morning and I had to toggle Wi-Fi on/ off.

So in summary this method is the best temporary fix to date (especially for Linksys/Cisco routers) albeit not perfect for all IOS devices in the same household.

I'm definitely going to buy the new ASUS AC68 router which I think will solve the problem as I'm hearing good reports from numerous sources!

I got rid of my Linksys EA4500 and got the ASUS RT-AC68U - AC1900. I was due an upgrade to get on the AC standard anyway so wasn't overly annoyed!

Since testing it over the weekend it seems that my Wi-Fi issues have been resolved. I haven’t had a single drop or had to toggle the Wi-Fi switch on/off to get it the connection live again. Speeds have been consistent and this is across all my devices including :

iPhone 6 Plus

iPad Air 2

iPhone 5S

Macbook Pro Retina – 2012 non AC version

I hope this lasts but so far so good although I appreciate this is a deep routed iOS 8 problem that only occurs with certain router brands / chipsets. 

Either way apple need to resolve this in the next update for the vast majority of us and  this certainly shouldn’t force us to upgrade our existing equipment!

Good luck to all and I’ll post back if things start to get sour again!!

Same issue here.  New iPhone 6 Plus on my Apple Router with ios 8.1

Doesn't matter is I am using 2.4ghz or 5ghz.  Have reset network settings, all settings, etc.  No effect.

I am using WPA2 security.

ipad Air runs fine on the same network, so does my Apple TV.

I hope they figure this out.

Thanks

Having suffered from poor connectivity, dropping wifi etc for 3 weeks I took my iPhone 6 to the Apple Store Genius. When I explained the problem they immediately replaced the handset and the new one seems fine.

Just to let you know I upgraded to the Asus RT-AC68U last weekend and have been running my Air 2, 6 Plus and 5S perfectly now for a week without any wifi Issues.

These are all on the 5Ghz network and working at full speed.

U R absolutely right. I have campared sam**** gal s3 vs iphone 5s and my internet worked perfectly with s3 and it was dammm slow on iphone 5s. since release of ios 8 this problem has come. Before that it was ok.

Adding my voice as well. Seems to drop wifi during anything that requires continuous usage. For example, YouTube videos will play a few minutes and then I must turn wifi off and then back on. Same thing when scrolling through the tumblr app. Note that whenever I turn wifi off and LTE turns on that the video instantly begins playing or photos instantly download. Something is up and Apple needs to address it.

I am now on my second iPhone 6 dealing with the same wifi issue. My iPhone will connect to my wifi, will surf the Internet for a few hours without any issues, but then it will randomly stop accessibg the Internet, even though it still has a solid wifi connection. I also have an iPad Air, iPhone 4s, and two pc laptops, and none of them have ever experienced the wifi issue that the iPhone 6 is having. They are all connected to a Cisco Linksys EA3500 dual band wireless router Using WPA2 personal.  I have tried using b/g only and n only, but still I have the same issue with the iPhone 6, multiple times a day. I have to turn the iPhone 6's wifi on and off, which works for a few hours, but it just goes offline by itself again hours later, even though it still has a string wifi signal. iOS 8.1.1 has made this even worse, with even more frequent drop outs.

Logging in to my router, I can see the iPhone 6 clearly going offline by itself. Intrestingly, I can see on the router's web interface that the iPad Air on my network shows a lot of detail beyond simply the MAC address, including the manufacturer (Apple, obviously), model, and OS. However, the iPhone 6 (when it's not randomly dropping offline by itself) will only show the MAC address, and does not include the basic information that shows up for the iPad Air, such as manufacturer, model, or OS. Clearly the iPhone 6 looks weird to the router compared to the iPad Air. Anybody else seeing something like this?

iPhone 6, iOS 8.1.1

My iPhone 6 Plus doesn't automatically connect to wifi when I wake it from a sleep. I have to manually connect every time I wake my phone. Anyone else?

So I got a 6 plus last week, and all was fine until I upgraded my 5s to 8.1.2. These are on the same apple id account for reference.

After days of troubleshooting we finally found that the 5s takes or causes the 6 plus to drop its wireless connection.

With the 5s off, the 6 plus is stable and keeps wireless. Turn on the 5s, and the 6 plus instantly drops its connection. Tested multiple times, 100% percent result each time; the 5s rules and gets to keep it's wireless while the 6 plus is left with none, not allowed to connect.

Apple is now following my case, and hopefully they can fix this. Anyone else have this issue?

Hello,

as i bought a ASUS RT-AC68U as well ... but do have this bothering erros, drops, no connection, wrong password ... at the 5ghz wlan with my iphone 6 and ipad mini i just woundered on how your setting are?

cannel selection auto with DTS or without ...

on ssid for both networks

...

regards