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wifi issues with iphone 6

Hi All,


Is anyone facing the issues with the wifi on iphone 6? I was connected to wi-fi but after I restarted the router by powering off/on, I wasn't able to connect to the wifi until I restarted my phone. Also even after toggling the wifi on/off on my phone I couldn't see any wifi signals where as I am supposed to see atleast 10 signals. Can someone please tell the steps to resolve this issue? Is this an hardware or an software issue on the phone?

iPhone 6, iOS 8

Posted on Sep 19, 2014 10:16 PM

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224 replies

Apr 9, 2017 7:36 PM in response to @nkit

Hope this helps somebody. My roommate has an iPhone 6 that began experiencing this same issue right after I bought a fancy $200 ASUS router for our home. All of our devices (between 10-20 connecting throughout the day) worked better with the new router except for this ****** Iphone.
The new router has 2 frequencies: 2.4 and 5 (there are actually two different 5gz channels for a total of three possible in this model but your router may vary)

Using the router settings, I blocked her iPhone's mac address from each 5gz channel, forcing the phone to connect ONLY to 2.4. She is back to normal and a very happy camper tonight.

Before this change, her phone forced connection to 5gz and would then proceed to drop wifi connection when moving throughout the house. Once the connection dropped, she couldn't reconnect without disabling/enabling wifi in the iPhone settings. I once worked as Verizon DSL tech support in 2005-6...No offense to my fellow geeks out there but I know nothing about apple products. I found this thread and guessed this solution after reading to page 5. Got very lucky!

My guess is software related, probably iOS update that causes this problem. Seems like many of you out there were working fine and then one day.... bam. This explains most of the issues here. Please take with a grain of salt... it might be cheaper to get a new router, especially if you just signed for a new phone. You can find many online with money-back guarantees, buy one if you can and send it back if it doesn't fix or help you troubleshoot your issues.

We have very fast Comcast internet but our plan included a cheap Technicolor modem/router combo unit. These are convenient but weak when it comes to heavy loads of traffic. We have 5 adults (2 wireless gamers, 3 telecommuters) so we aren't getting our full bandwidth without a real router. Now we also have these fancy settings to test and troubleshoot connection issues like these. Good luck out there!

Sep 20, 2014 7:58 AM in response to @nkit

Just picked up my iPhone 6 yesterday and am having the same issue. Wifi will scan but not find any networks. Power cycling seems to help but eventually it loses connection and am back where scanning is not picking up anything. I really hope this is software related, but I feel like it may be hardware...seems like a pretty obvious bug that would have got caught at quality control.


And I have both 5ghz and 2.4 ghz enabled from my router and it can't find either of them.


Very frustrating! I don't like buying a brand new phone and having things not work on it.


Update: In case it helps others, as stated in another thread, toggling airplane mode off and then on got my phone to see and connect to wireless again. Seems like an ok temporary solution, for now.

Sep 20, 2014 8:15 AM in response to @nkit

I too am having problems with wifi. Last night I was able to get my router working on the iphone 6 but the connection was terrible. Today I can't see any wifi connections at all including my own. My ipod touch (running on ios8) and ipad (ios7) are both connecting to wifi with no issues at all. So I'm left thinking I either have a dud or this is the return of the "you're holding the phone the wrong way" gate.

Sep 20, 2014 9:04 AM in response to LDJones

WiFi issues here as well... Standing right beside the AP and only have 1 wifi bar.


We have 2 iPhone 6's in the house - side-by-side - one has full bars throughout the house, the other will only stay connected in the room with the AP.


I think there is a bad batch of phones that didn't get the antennae plugged in correctly??


What's the likelihood of ATT/Apple stores having enough stock for replacements?

wifi issues with iphone 6

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