@nkit

Q: wifi issues with iphone 6

Hi All,

 

Is anyone facing the issues with the wifi on iphone 6? I was connected to wi-fi but after I restarted the router by powering off/on, I wasn't able to connect to the wifi until I restarted my phone. Also even after toggling the wifi on/off on my phone I couldn't see any wifi signals where as I am supposed to see atleast 10 signals. Can someone please tell the steps to resolve this issue? Is this an hardware or an software issue on the phone?

iPhone 6, iOS 8

Posted on Sep 19, 2014 10:18 PM

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Q: wifi issues with iphone 6

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  • by Randy Kuite,

    Randy Kuite Randy Kuite Sep 24, 2014 3:44 AM in response to Bkklein35
    Level 2 (495 points)
    Sep 24, 2014 3:44 AM in response to Bkklein35

    No it did not make it a full 24 hours.   Subtle change in behavior.... It still showed connected the last time it occurred but nothing would pull up.   Restarted phone and it connected and worked briefly and then dropped the wifi connection again after only like 5 minutes.

     

    I'm about ready to return it until the issue is acknowledged and confirmed to be resolved. 

  • by mkummer,

    mkummer mkummer Sep 24, 2014 4:30 AM in response to Randy Kuite
    Level 2 (289 points)
    Apple TV
    Sep 24, 2014 4:30 AM in response to Randy Kuite

    I think the whole problem which I suffer to is less related to the iPhone 6 but to iOS 8. I have just the same problems on my iPhone 5s and my iPad Air. Yesterday, I got the new iP 6 - same behavior. Hopefully iOS 8.0.1 will set aside this annoying problem.

  • by e-mexx,

    e-mexx e-mexx Sep 24, 2014 10:18 AM in response to mscholes
    Level 1 (0 points)
    Sep 24, 2014 10:18 AM in response to mscholes

    I had the same issue - this was the "solution"

    Resetting network settings - search for instructions in the forum

  • by teefar,

    teefar teefar Sep 24, 2014 10:33 AM in response to e-mexx
    Level 1 (0 points)
    Sep 24, 2014 10:33 AM in response to e-mexx

    No, resetting network settings does not fix the problem. That solution it temporary.

  • by dwolfe753,

    dwolfe753 dwolfe753 Sep 24, 2014 10:45 AM in response to @nkit
    Level 1 (0 points)
    Sep 24, 2014 10:45 AM in response to @nkit

    Even though a wifi fix was not listed in the 8.0.1 update, I was hopeful that it would fix the problem.  It did not.

  • by smiddleton1980,

    smiddleton1980 smiddleton1980 Sep 24, 2014 11:06 AM in response to @nkit
    Level 1 (0 points)
    Sep 24, 2014 11:06 AM in response to @nkit

    I'm having major issues too with my new iPhone 6+ and Wifi. It seems like it will only work for about 5 minutes then crap out. I have a full signal in the beginning and when I use for a couple minutes my signal goes straight to one bar and times out. Nothing will connect. Then when I go to wifi in the settings menu and try to turn off wifi the button gets stuck and completely screws up my system. I have to do a hard reboot to get anything working again. And a new issue started happening last night... I went to bed... wifi was working before I went to sleep... I woke up in the middle of the night and noticed my phone had switched over to the cell network... so I went to checkout my wifi settings and the wifi option was grayed out! After doing some research online I found out that the grayed out wifi status can mean it's over heating???

     

    So my question is... do you think this is a software issue relating to IOS 8? Or is my phone physically broken? I mean I have no problem returning my phone and getting a new one expect that the iphone pluses are no where to be found at the moment. Arrggg, this is such a pain in the as*

  • by Torin M,

    Torin M Torin M Sep 24, 2014 11:57 AM in response to @nkit
    Level 1 (0 points)
    Sep 24, 2014 11:57 AM in response to @nkit

    I'm having the same issues with my iPhone 6 and iOS 8.

     

    I was running iOS 7 on my 5s prior and it worked perfectly fine at home and at work. I now have the 6 and waited for iOS 8 on it and believe it's a iOS 8 issue since the settings are all exactly the same as when I had my 5s. I'm hoping Apple fixes it on a 8.0.2 update or something - I can't even download apps on wifi without hitting "retry download" 10+ times, then I go to LTE and it downloads just fine. Just a bit frustrating.

  • by djmidgley,

    djmidgley djmidgley Sep 24, 2014 12:02 PM in response to @nkit
    Level 1 (0 points)
    Sep 24, 2014 12:02 PM in response to @nkit

    Both me and the girlfriend bought iPhone 6's last Friday.

    Wifi barely works at all. If it does its painfully slow. Tried changing to 2.4 ghz, tried turning of wifi location networking. Updated to iOS 8.01. No difference. Even tried a different brand of router. No difference. Apple, please help...

  • by cedb,

    cedb cedb Sep 24, 2014 12:50 PM in response to @nkit
    Level 1 (0 points)
    Sep 24, 2014 12:50 PM in response to @nkit

    Same problem here with my iPhone 6. IPad on IOS 7 and MacBook Air working fine on the same network. Oh dear.

  • by teefar,

    teefar teefar Sep 24, 2014 4:16 PM in response to marino9611
    Level 1 (0 points)
    Sep 24, 2014 4:16 PM in response to marino9611

    Hey guys I just tried this on my iPhone 6 and its worked for me for now. The wifi speed is like night and day difference. Note: I only did the last step because I had already done the previous yesterday.

     

    http://www.redmondpie.com/how-to-fix-ios-8-wifi-issues-on-iphone-and-ipad/ I'll see how long it lasts but lets see how many of get results from this.

    Edit: Only 15 mins and im not totally convinced. It is better but not what it should be.

  • by olchika,

    olchika olchika Sep 24, 2014 7:08 PM in response to @nkit
    Level 1 (5 points)
    Sep 24, 2014 7:08 PM in response to @nkit

    Hi all, just like you, I had terrible wi-fi ever since getting the iPhone 6 plus, and was very frustrated.

     

    What worked for me is the following:

     

    My provider is Bell (in Canada). When logged in on their website under modem settings, all I had to change is the channel bandwidth from auto to 20 (as suggested by Apple in their wi-fi troubleshooting section). Now my connection is great, and seems to last, even when I wake up my phone!

    Hope it will help some of you as well!

  • by teefar,

    teefar teefar Sep 25, 2014 6:05 PM in response to olchika
    Level 1 (0 points)
    Sep 25, 2014 6:05 PM in response to olchika

    My problem has been solved(for real now). Disabled 'Wireless G' in my old Linksys router. Apple must have used some old code. THey had this same issue a couple years before they released iOS 7 And this was the temporary fix. I need to get a new router anyway so this will work for a few days til my wireless N router comes in.

  • by marc.swingler,

    marc.swingler marc.swingler Sep 25, 2014 10:10 PM in response to @nkit
    Level 1 (0 points)
    Sep 25, 2014 10:10 PM in response to @nkit

    Apple is supposed to be the company that builds devices that "just work." My a** they do. I'm beginning to wish I'd bought an Android device.

  • by psohi,

    psohi psohi Sep 26, 2014 11:33 AM in response to @nkit
    Level 1 (0 points)
    Sep 26, 2014 11:33 AM in response to @nkit

    if you have dual band wifi at home with 2.4ghz and

    5ghz and you make sepearte SSID's for both these

    like abc_2.4ghz and xyz_5ghz and you are connecting

    to xyz_5ghz through iphone, it got connected initially but

    after few mins it disconnects. and when you try to

    reconnect it will search for available wifi's and will not show

    anything. Resetting network settings resolve this issue but

    just temporarily

     

    So solution is that, just name both band's as

    same SSID like "abc" and then connect your phone

    to that network

     

    Phone will never go offline and will never

    disconnects.

     

    You will get better speed like 5ghz

    connection but using same name for both bands.

    i tested it for last 24 hrs and found no issues

  • by Bkklein35,

    Bkklein35 Bkklein35 Sep 26, 2014 12:04 PM in response to Bkklein35
    Level 1 (0 points)
    Sep 26, 2014 12:04 PM in response to Bkklein35

    So I have not lost my Wi-Fi connection since doing the complete restore though iTunes on September 23rd. I did not do the iOS 8.0.1 update or the 8.0.2 update.

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