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Downloaded Adobe Reader, now can't open PDFs in Safari

I was forced to download Adobe Reader to view and print something and then promptly deleted it. The app, the dmg, and the AdobePDFViewer.plugin from my library are now all gone. Nothing remains of them on my computer. Now, ever since that download, I get the screen below when I try to view a pdf in Safari.


I have searched all over the net, like I always do before bugging all of you, but still can't fix it.


1- I can't read it

2-What do I have to do to get pdfs to open in Safari like they did before I installed Reader?



Spec (Exact same as before Reader download):


Safari 6.1.1

OSX 10.8.5


Thank you!


User uploaded file

MacBook Pro, OS X Mountain Lion (10.8.5), Also an Imac 9,1 w/ OSX 10.6.8

Posted on Sep 19, 2014 10:59 PM

Reply
Question marked as Best reply

Posted on Sep 20, 2014 12:07 PM

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.

Step 1

If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.

Step 2

There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.

Step 3

If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and check the box marked

Allow Plug-ins

Then click

Manage Website Settings...

and make any required changes to the security settings for the Adobe PDF plugin.

Step 4

Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:

/Library/Internet Plug-ins

In the Finder, select

Go Go to Folder

from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.

From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.

Step 5

The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.

Step 6

Do as in Step 4 with this line:

~/Library/Internet Plug-ins

If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

3 replies
Question marked as Best reply

Sep 20, 2014 12:07 PM in response to ballsofhair

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.

Step 1

If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.

Step 2

There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.

Step 3

If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and check the box marked

Allow Plug-ins

Then click

Manage Website Settings...

and make any required changes to the security settings for the Adobe PDF plugin.

Step 4

Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:

/Library/Internet Plug-ins

In the Finder, select

Go Go to Folder

from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.

From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.

Step 5

The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.

Step 6

Do as in Step 4 with this line:

~/Library/Internet Plug-ins

If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Apr 24, 2015 12:40 PM in response to ballsofhair

An old plug in has to be removed as follows:


Open finder

From menu bar, select Go > Go To Folder…

Type in: /Library/Internet Plug-Ins/

Delete AdobePDFViewer.plugin and if it is there AdobePDFViewerNPAPI.plugin (you may be prompted for password)

Empty trash

Restart Mac

Have another go!


NB The "terms and conditions" acceptance doesn't appear and doesn't seem to be necessary

Downloaded Adobe Reader, now can't open PDFs in Safari

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