musicbass-man

Q: Apple sending out bogus delivery info

My Iphone 6 was due to be delivered on the 22nd September, but yesterday (19th) I received a e-mail from Apple saying it was going to be delivered today (20th). Whilst being delighted I was also sceptical and phoned Apple support. It turns out that these e-mails were sent out to a lot of people in error and they will not be arriving at the updated time.

 

Many people have been victims of this, and they well be waiting in for a delivery that won't come.

 

What I can't understand is why apple aren't informing people of their mistake.

 

What would Steve Jobs have thought about this shoddy customer support by Apple?

iphone, iOS 4, Imac

Posted on Sep 20, 2014 4:15 AM