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Conditional Call Forwarding not working on iPhone6

On my new iPhone6, conditional call forwarding which allows me to use Google Voice is not working. It is still working just fine on another iPhone5 with iOS8. AT

Posted on Sep 20, 2014 5:50 AM

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Posted on Sep 20, 2014 7:45 AM

I'm also having the same problem. I get an error. "Error performing request. Unknown error". Then I get a host of other errors, such as Setting Activation failed (voice maill call forwarding on all calls). This repeat several times with different types (data/fax/sms/sync data/async data/packet access/ipad access) It's definitely related to iPhone 6. If I do it on my work iPhone 5, it works fine.

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Sep 20, 2014 7:45 AM in response to trietsch

I'm also having the same problem. I get an error. "Error performing request. Unknown error". Then I get a host of other errors, such as Setting Activation failed (voice maill call forwarding on all calls). This repeat several times with different types (data/fax/sms/sync data/async data/packet access/ipad access) It's definitely related to iPhone 6. If I do it on my work iPhone 5, it works fine.

Sep 20, 2014 12:42 PM in response to trietsch

I also have the same error. I was looking on the Google voice forums and someone there said the the CCF settings are stores on the SIM and it looks like the iPhone 6 just isn't writing them to the SIM or something. He said he put his new iPhone 6 SIM into his iPhone 5, entered the CCF code (**004*...etc) into the iPhone 5, and then moved the SIM back to his iPhone 6 and it worked: https://productforums.google.com/forum/#!topic/voice/XJt1i0rlm7A . So it seems like it may be an either iPhone 6 bug or an iOS 8 bug.

Sep 22, 2014 9:45 PM in response to trietsch

Me Too. ATT user.


There is a different set of "Star codes" that does seem to work.. See below - a link to the source is provided below the inserted chart.


The codes are **61.... for CF on No Answer, **62 on Not Available, and **67 on busy.


With these codes I was able to re-establish the needed forwarding for my google voicemail.. Now if only Google Voice would do a better job transcribing!


Let me know if that works for you. Best/jim


User uploaded file

Entire chart of these codes available at:


https://www.att.com/esupport/ref/showarticle.jsp?appId=mycsp&sid=KB25569

Conditional Call Forwarding not working on iPhone6

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