LGLAustin
Level 1 (1 points)

Q: iphone 6 plus won't backup

New iphone 6 plus set up went well.  Was able to back up from past backups. But now won't back up or sync.  Keep getting error message at last step.  No error message number

Posted on Sep 20, 2014 7:01 AM

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LGLAustin

Q: iphone 6 plus won't backup

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  • by policeofficer1212,

    policeofficer1212 policeofficer1212 Jan 14, 2015 11:23 PM in response to LGLAustin
    Level 1 (0 points)
    Jan 14, 2015 11:23 PM in response to LGLAustin

    I got also a new iPhone 6 Plus 128 GB - I restored it from a Backup of an iPhone 4 - this was successful. After this I tried to get an iCloud-Backup (connecting with power, wifi and locked). But there was no successful Backup. I called the Apple Support two times, they gave me some very interesting solutions, but it won't work. Then I was looking to my Apps like Voice-Recorder, Voice-Memo, Genius-Scan, Music, they were full of files. I saved them on my MacBook and then I deleted them from the iPhone. After this it was working, I got my first automatically Backup with iCloud!

  • by selenafromshenzhen,

    selenafromshenzhen selenafromshenzhen Jan 15, 2015 1:14 AM in response to LGLAustin
    Level 2 (259 points)
    Jan 15, 2015 1:14 AM in response to LGLAustin

    If you mean you fail to restore your iPhone, then you need to check out the restore error and find the right way to solve it. To do this, you may need to read this guide: iOS: Restore errors 4005, 4013, and 4014 - Apple Support