New Jersey Jason

Q: iPhone 6 bluetooth not working correctly with Nissan

My wife and I each have a Nissan Pathfinder (mine a 2014, hers a 2013).  We have always had out iPhones pairs to them, but the iPhone 6 is not working correctly.  The phones pair, but there is no audio (in or out) during phone calls, the screen in the car does not show a call was initiated when dialing out, and the Answer and Disconnect buttons on the steering wheel are not working.  We have restarted both phones, restarted the car, deleted the pairing and re-paired.  Nothing works.  Is anyone else having this problem?  This is a HUGE problem and it needs to be fixed ASAP (I am hoping through a phone firmware upgrade).

 

I also noticed that my Jabra headset I use at my desk (although it works for calls), loses the functionality of the single answer/disconnect button. I am assuming this is the same issue to either the bluetooth radio hardware to firmware.  I have only seen one page on the net talking about this to date.  Any hep is GREATLY appreciated.  Thanks.

iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.1)

Posted on Sep 20, 2014 7:24 AM

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Q: iPhone 6 bluetooth not working correctly with Nissan

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  • by waltertainment,

    waltertainment waltertainment Oct 3, 2014 3:56 AM in response to skozlick
    Level 1 (0 points)
    Oct 3, 2014 3:56 AM in response to skozlick

    I know that Bluetooth is an issue but is anyone having other issues? The 6 is quite glitchy. The keyboard doesn't come up at times when I try to text, screen orientation doesn't switch at times, apps close all of a sudden, and I miss tons of calls because the phone doesn't ring (no cell connection). Glitchiness was the reason I left Android 2 years ago.

  • by David Wellerstein,

    David Wellerstein David Wellerstein Oct 3, 2014 9:34 AM in response to New Jersey Jason
    Level 1 (35 points)
    Oct 3, 2014 9:34 AM in response to New Jersey Jason

    OK, file this under "I thought these stories were made up but it happened to me..."

     

    I spoke to Apple again today in the hopes of returning and exchanging my iPhone 6.  That wasn't moving forward and the support rep sent me an email with a reference to the following document:  If you can't use a Bluetooth accessory or car kit

     

    Of course I rolled my eyes as I read it.  However, I tried it, deleted an iPod (4th gen) that I had in the car that was running iCloud (for no good reason).  Followed the rest of the instructions and guess what?  Everything is working as expected.  I am still waiting for it to stop working but for now I am able to do everything from the car, dial, hang up, answer calls, access the phonebook and stream music.

     

    This is simple and worth a try to those of you frustrated with bluetooth functionality and the iPhone 6.  No restores or resets.  Just remove unused devices. 

     

    I hope it works out for all, or at least some, of you.

     

    Best!

  • by erikbock,

    erikbock erikbock Oct 5, 2014 7:17 PM in response to New Jersey Jason
    Level 1 (0 points)
    Oct 5, 2014 7:17 PM in response to New Jersey Jason

    I have been trying to get this working with my iPhone 6 and my 2010 F-150.  100% of the time it will not connect when I start the truck, but 80% of the time I can connect a minute or so after I get going.  Makes for a major pain in the behind.  Just wondering If I can blame Apple when the inevitable accident happens.

  • by mahermahmood,

    mahermahmood mahermahmood Oct 6, 2014 12:38 PM in response to tivadar
    Level 1 (0 points)
    Oct 6, 2014 12:38 PM in response to tivadar

    I have a 2013 Q5. I can connect, but lots of static. I connect my Iphone 5 with IOS7 works great. I called Apple and they tell me its an Audi issue. They said Audi needs to update. So I call Audi and I have the latest software. I call Apple and they still say Audi issue. So APPLE,  I guess you make a new phone and you expect the car makers to fix your problems.

  • by mahermahmood,

    mahermahmood mahermahmood Oct 6, 2014 12:39 PM in response to Aofelzina
    Level 1 (0 points)
    Oct 6, 2014 12:39 PM in response to Aofelzina

    I have a 2013 Q5. I can connect, but lots of static. I connect my Iphone 5 with IOS7 works great. I called Apple and they tell me its an Audi issue. They said Audi needs to update. So I call Audi and I have the latest software. I call Apple and they still say Audi issue. So APPLE,  I guess you make a new phone and you expect the car makers to fix your problems.

  • by erikbock,

    erikbock erikbock Oct 6, 2014 12:41 PM in response to mahermahmood
    Level 1 (0 points)
    Oct 6, 2014 12:41 PM in response to mahermahmood

    It's not just an Audi issue.  I have a Ford and the problem is down right ridiculous.

  • by macsict,

    macsict macsict Oct 6, 2014 12:53 PM in response to waltertainment
    Level 1 (0 points)
    Oct 6, 2014 12:53 PM in response to waltertainment

    I have tried all the fixes and whilst the 'Reset All Network Connections' worked as soon as I turned my phone off and back on that stopped! I have a Range Rover Evoque 2013. Come on Apple the is a crack down in the UK on using your mobile phone whilst driving, I wonder if they will pay any fines incurred? As I understand IOS 8.1 will fix this problem!

  • by macsict,

    macsict macsict Oct 6, 2014 12:55 PM in response to macsict
    Level 1 (0 points)
    Oct 6, 2014 12:55 PM in response to macsict

    This is what LR UK suggest:

    Action

    If the user is experiencing the above mentioned symptoms then they should go to settings, select iCloud and then turn that option off. The user should then delete the car's bluetooth pairing from the phone and then turn the phone "off" and then "on".

    Whilst the phone is being power cycled the user should then delete the phone from the car's system.

    The phone should then be paired to the car and start using it as normal.

  • by MzHale,

    MzHale MzHale Oct 6, 2014 1:49 PM in response to macsict
    Level 1 (0 points)
    Oct 6, 2014 1:49 PM in response to macsict

    Well I'm still having this problem and I have tried everything.  I've renamed my phone, deleted my Jaguar XF, deleted my bluetooth Plantronics that I use for my other vehicles, repair and still nothing.  I've Reset Network Settings, deleted, paired again, it worked, but for less than 24 hours.  No longer working.  I'm on iOS 8.02 and nothing is working.  It's definitely not the vehicles.  It's the software and the 6!  My iPhone 5 worked with no problem.  Something is wrong and Apple needs to address this.  Handsfree is Mandated and I can't even pick my phone up to talk through the speaker, which is sickening in itself to have to do because you have the tools to be handsfree, but the iPhone 6 isn't working.  I'm past frustrated about this.  Just fix it!!

  • by lanjoe,

    lanjoe lanjoe Oct 8, 2014 12:48 PM in response to vistec
    Level 1 (0 points)
    Oct 8, 2014 12:48 PM in response to vistec

    "

    this did it for me....

     

    1. 1) Log out of icloud on the iphone – SETTINGS, ICLOUD, SIGN OUT (AT BOTTOM)
    2. 2) Delete car/headset from iphone – SETTINGS, BLUETOOTH, SELECT DEVICE,  FORGET THIS DEVICE
    3. 3) Reset network connections – SETTINGS, GENERAL, RESET, RESET NETWORK SETTINGS
    4. 4) Delete iphone from car memory
    5. 5) Restart phone
    6. 6) Pair to car/headset as normal
    7. 7) Log back into icloud to use icloud features

     

    All done!"

     

    thank you, this step finally works for me.

  • by pepperthedog,

    pepperthedog pepperthedog Oct 10, 2014 11:54 AM in response to PMurphy
    Level 1 (0 points)
    Oct 10, 2014 11:54 AM in response to PMurphy

    I am having the same issue with my 2013 CTS coupe.  It pairs but no audio can be heard.  I have removed the pair from the car, powered off my I-6, waited for :30 minutew, then power back up and re-pair back to the car, the problem continues, no matter what suggestion there is out there on the market, it has not worked for me.

    This is issue came up as the latest  IOS was released.  Pairs but no audio transmits.  The radio would reduce it's source and allow the phone conversation to work, but as of this week it has stopped working.

     

    Apple please do something, the price is high enough to not have full features you promised that we could enjoy

     

    Unhappy

  • by Rapster22,

    Rapster22 Rapster22 Oct 12, 2014 10:17 AM in response to New Jersey Jason
    Level 1 (0 points)
    Oct 12, 2014 10:17 AM in response to New Jersey Jason

    I may have the fix.  I had the same issues with both of my cars.  Bluetooth does not seem to work when I restored from previous backup but when set up as new iPhone and then downloaded my apps from iCloud both cars work fine.  It is a bit of work but only solution I have seen so far.

    Good luck!!

  • by mirandafromiowa,

    mirandafromiowa mirandafromiowa Oct 13, 2014 8:54 AM in response to New Jersey Jason
    Level 1 (0 points)
    Oct 13, 2014 8:54 AM in response to New Jersey Jason

    I'm having the same issue with a 2013 Honda Odyssey.  Can't get them to even "see" each other to pair.

  • by cp_kid,

    cp_kid cp_kid Oct 13, 2014 1:23 PM in response to rbrylawski
    Level 1 (0 points)
    Oct 13, 2014 1:23 PM in response to rbrylawski

    For me that only worked for a time.   After I followed all the steps above, (i.e., logging out of iCloud, reset network settings(after changing the name, clearing out old phones, the whole gamut), it worked for two whole days. 

     

    However,  the next time I went in my car after having shut the phone off, I got the dreaded dropsies after 10 seconds.

  • by Zegor,

    Zegor Zegor Oct 13, 2014 11:46 PM in response to New Jersey Jason
    Level 1 (5 points)
    Oct 13, 2014 11:46 PM in response to New Jersey Jason

    I suffered the same problem - and now the handsfree system works for me.

    Background:

    Verizon iPhone 6 upgraded from 5s, using a restore from backup

    IOS 8.0.2 (the same as on the 5s)

    Nissan Maxima 2010 with stock BT system

    iPhone 5 connected and functioned just fine for handsfree, as did other phones (total of three paired)

     

    Problem:

    iPhone 6 would pair, but would drop the bluetooth connection to the car once a call was underway. The call itself would go through, with the phone microphone functioning (being perceived at the other end as pocket dialing)

     

    Functioning solution for me:

    Reset all settings. (Settings -> General -> Reset -> Reset all settings)

     

    That was all I needed (painful though that was). No need to re-pair with the car system or to delete the phone from the car's set of registered phones.

    iCloud is on, as is voice+data on the cellular settings.

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