IOS 8 copy paste problem + slowdown

GASusiQ wrote:

I'm wondering if you have a real job as you seem to be here a lot. Is it just for the points and status level increases???

I'm retired now, enjoying the good life ... :-) ... but I've been with Apple and Macintosh products since 1984 ... so I've been quite pleased with Apple products and since I know how good they are, I try to help other users here enjoy (and fix) their Apple products. I like people using the best from the best company around.

And ... I've never worked for Apple or a company associated with Apple, but I do know what a good company Steve Jobs left behind when he left us. I'm sure glad he made it back to Apple again. And as Tim Cook says, Steve Jobs' DNA is at Apple.

Do they reward you much?

Users - like yourself - reward me every single day. It's other users here on this forum who "give me points" for helping them. This is a function of people like yourself.

I wish you would tell me specifically in this thread what I need to do to correct my copy paste issues, slowness, lagging, keyboard locking up, device locking up, keyboard spazzing out so the text is jumping around and getting jumbled up, automatic refreshing of tabs when I would like them to stay current...and if I think of any other problems, I will let you know.

I'm not APPLE ... and they don't pay me to do Tech Support for them ... :-) ... I'm a "user" just like you are, and therefore, if you're really after a solution, and you don't find it here from the "users helping other users" forum ... then go to APPLE SUPPORT, as they are the "business end" of things, and not me ... :-) ...

That's what the forum is for ... namely "users helping other users" ... and with no guarantees or no requirements to be met by other users. They're just being friendly here to you ... that's all.

BUT ... having said that ... I do have a troubleshooting methodology, and that's to reset the iPad back to its factory default installation, without any user data or apps on it. It has to be factory fresh, and from that standpoint, one finds out what the issues are. That will bring the "issues" right down to just two things -- (1) your hardware and (2) your operating system. And with that, and any issues identified, then you go to the OFFICIAL APPLE SUPPORT channels, and work from "that position" and not from a position of your own "personal machine". That's a specific methodology that puts it entirely in the category of specific hardware and operating system software, and then it goes directly to the Apple Software engineers to address that issue, from the factory fresh iPad.

That's basically my methodology for solving the issue. However, it turns out that so many people have reported their problems solved without even having to resort to going to Apple Support ... and that's a success story for these "users helping other users" forums!

That's my methodology, in a nutshell, and I've listed out the steps and I'm sure you've seen them listed. If not, let me know and I'll list them again.

I have done everything Apple tech support has suggested...many times. And I've tried everything I've read here. Go see my activity to read my few comments on this thread. Nothing has fixed my problems. Apple's final suggestion was for me to take it in for repair for a starting fee of $249. That isn't an option I am willing to do. I will put the $249 towards a new device before I would do that. Can't believe it is just my device at fault anyway when I read of so many others having the same problems. Oh and I also am retired and trying to enjoy the good life. Enjoying my iPad is a part of that...but not so much here lately.

I've tried all of your suggestions but to no avail !

It would be nice to read some posts from those who have 'finally' brought their iPad 2 back to their original status of working like a charm.

Mine is still sick.

I have visited the genius bar, twice. In both cases they ahve done a clean install, i.e. factory refresh. My iPad mini (1st gen.) worked fine untill I reached home.

Once I started to install the apps and the accounts I need and/or a few hours have passed since the fresh install, things were back to its sorry state: copy/paste failing and sluggish behaviour -- keyboard lagging behind in seconds, apps opening with 10s delays, etc.

The boys at the genius bar were nice, but there was nothing else they would do. As the device behaved well they couldn't do anything else, unless I stayed at the Apple shop and wait till the device started to missbehave. This wasn't even going to help as the only solution they have is a fresh install.

In short the kosher support route for sorting such problems, genius bar was useless in solving the problem. As far as I can see we are stuck with a dodgy software/device combo. If the new iOS 8.1.1 is not going to sort my problem I wlll sell it on eBay.

Yeah, if it was an iPad 2 that I had, I would put that towards a newer machine. But, if it came down to that for the iPad 4 that I currently have, I would be fixing it. So, it does depend ... I think ... on the age of the machine. At this point, I would realize that this is probably the last iOS major upgrade that an iPad 2 is going to have, and from now on it will be relegated to the status of the first iPad model.

BUT ... do realize that Apple is selling - right now and today - the iPad 2 model on their online web store, and they offer a two year warranty on it for those who want to get that AppleCare service. SO ... that means to me that Apple fully well intends to support the iPad 2 for another two years at least.

And, by the way, I'm going to be in the process of selling the iPad 4 model that I have, because whomever gets it will still have the AppleCare service agreement, and that's a guarantee for them that it's going to continue to work in the near future for them, with support from Apple. I'm not selling it because there is a problem with it, or it's too old ... it's merely a "methodology" for keeping current and avoiding potential problems and keeping pace with the newer models. I'm not going to be waiting until the iPad 4 turns into an iPad 2 ... that would be keeping it way too long for me ... and not a wise decision. But, for those who currently have them (and someone has to own them ... as they're not going to disappear) ... those issues will have to be dealt with. Even though they aren't answered right now for a certain smaller group of users, I'm confident that those issues will be answered.

In my over 30 years of computer usage and dealing with "issues" ... there's really only one way to "stay ahead of the game" and that's to keep getting newer equipment. There's no substitute for that, but again ... that's another story and is about strategy and methodology, and not necessarily for "fixes" right now.

I posted some ... :-) ...

SO ... right now that means you've got a factory fresh machine, with none of your own data on it, none of your apps on it, and you've got a trouble ticket open with Apple Support. That's where you would be right now if you've followed everything ...

sarumbear wrote:

The boys at the genius bar were nice, but there was nothing else they would do. As the device behaved well they couldn't do anything else, unless I stayed at the Apple shop and wait till the device started to missbehave. This wasn't even going to help as the only solution they have is a fresh install.

This is where it gets down to troubleshooting methodology, especially when someone has an especially troublesome issue. You indicate that the problem returns when it's still in its factory fresh state, with none of your apps or your data on the machine. "THAT" is where it needs to stay until the problem shows up again ... then it needs to go right back to Apple Support, and let them know that it's still in its factory default state, and that this is the problem ... and keep at it while insisting on a solution in "that state" (i.e., as a factory fresh model). When there is an especially troublesome issue, that's what you're going to have to do.

Fortunately for many of the users here, they've never had to go to that extent, as they've reported good results from the solutions presented here, including ones from me. But, there are some instances where you do have to keep at it until the solution is provided. You're in one of those situations. I've heard of a few others (here on this forum) being in that situation, too ... and they've been given a replacement iPad. Perhaps that is what it will come down to with you.

You indicate that the problem returns when it's still in its factory fresh state, with none of your apps or your data on the machine. "THAT" is where it needs to stay until the problem shows up again ...

I didn't say the device stayed at the fresh state. I cannot use it if it stayed at the fresh state! I had to install my apps and accounts in order to start using it. Hence, I do not know when the problem returns. Besides at the genius appointments I have done the clean install multiple times by myself and at all occasions the problem has manifested itself within hours.

YYou can copy paste from a factory fresh state without adding any apps by copying from Safari and pasting in Notes. Then if that is ok then add one app at a time and test one app at a time.

Thomas McCullough Jr. wrote:

YYou can copy paste from a factory fresh state without adding any apps by copying from Safari and pasting in Notes. Then if that is ok then add one app at a time and test one app at a time.

Yes, I can but what is it going to prove? I need my accounts and apps to work. If I cannot work what's iPad's use? Besides, the chances of a particular app that causes the copy/paste and general slowness is very remote given the general reporting of the problem. How likely it is that we have all have the same app that causes the problem?

sarumbear wrote:

I didn't say the device stayed at the fresh state. I cannot use it if it stayed at the fresh state!

Then you're not following "everything" that has been suggested here. That's exactly what I was saying. There have been instances of the user's apps or data causing trouble, and that's a troubleshooting methodology to find out where it's coming from. One has to know if the iOS device works okay in its factory fresh state, first, in order to eliminate causes. If the problem is there, in that state, then one proceeds in one direction.

If it shows up with a user's data and apps, then one proceeds in a different direction. It's already been shown that an app that is problematic and not brought up to date CAN cause problems. So, that has to be eliminated, as a cause.

I also see someone else addressed this, too ... and I would agree with them.

sarumbear wrote:

Yes, I can but what is it going to prove?

It's going to prove the "source" of the problem. That's a troubleshooting methodology.

Star Traveler wrote:

It's going to prove the "source" of the problem. That's a troubleshooting methodology.

I agree but you have to realise that we are using consumer devices. They are NOT computers in the sense of a Windows or Mac where you can install rogue apps. All aspects of an iOS device is controlled by Apple. They sell us a working eco-system.

In reality, I don't have the time, nor the inclination to troubleshoot on nehalf of Apple even though it may help me in the end.