You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.


Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

Reply
3,343 replies

May 11, 2017 1:51 PM in response to X1Raymondxx556

X1Raymondxx556 wrote:


Do you know what I want to update at the Apple Watch app

Your question appears completely unrelated to the subject of this thread. Start your own thread. Explain what you're trying to do, what happens when you try and what troubleshooting steps you've already take. Try to do that in standard English, or, if you're not comfortable in English, the language that you know best.

Sep 20, 2014 10:02 AM in response to E-2043

Yes, for me also. I am having problems with wifi working on my iPad Air, and to a lesser extent on my iPhone 5, after upgrading to iOS 8. My iPad is just about useless now after upgrading. It will work OK for a few minutes then the little wheel will just sit there and spin. The wifi connection to the router is there and strong, but the connectivity to the internet fails to move any data. Running a ping test shows that very few pings get through at all and when they do get through, the latency is huge.


iOS 8 update definitely is the problem as everything worked great on iOS 7.1.2.


I hope Apple is aware of this problem and will release a fix very soon.

Sep 20, 2014 6:50 PM in response to E-2043

Same problem here. Wifi not working well at all. performnace seems to be some kind of delay when submitting in safari or any other app. And another wowed thing seems to be disconnection of LTE and unable to route to destination gateway. It happened while in Seattle on ATT. Disconnecting LTE and working with 4G was fine. I'm now in Dallas and LTE seemed to work. But wifi is giving lots of performnace problems at home. I'm not ch aging my router which worked fine before I upgraded to iOS 8.

Sep 20, 2014 7:17 PM in response to E-2043

ditto here....so angry at Apple....just to meet their release commitment they release this untested crap. Wifi and video playback, specifically websites loading for first time and Netflix playback, is DEAD! I can wait minutes to load Google front page and videos on Netflix are staggered. I did a wifi settings reset and it helped but still see sporadic issues. Ipad4 Retina, 64g.....is now a doorstop!


anyone find any relief?

Sep 20, 2014 7:31 PM in response to E-2043

I had read another comment posted and this person had suggested the "Puffin Browser". I was curious whether this would make a difference at all in the issues I've been having with Safari since dowloading the ios 8 to my ipad. so I downloaded it from the app store and it works beautifully! a signifigant boost in speed, like before updating. maybe this could also be useful for someone else - at least until some kind of further update comes out.

Sep 21, 2014 1:28 AM in response to E-2043

Similar problem on my iPhone 5s after updating to iOS 8. Not as bad as what you're seeing on your Air since my speed tests are at least 20 Mbps, but bad enough that apps (including Safari) periodically complain about a lost network connection despite showing 4 semicircles in the Wifi status.


I've run an app called Ping Analyzer and had it ping my router and see dropped packets periodically. Ran the same test on my old 4s and iPad 2 running iOS 7.1.2 and not seeing any where near the number of dropped packets as the 5s.


Chatted with Apple support and they had me do a restore and set up as new. I did that since I'm seeing other glitches in iOS 8. It seemed to work after that, but I only tested for a few minutes and didn't do the ping test (which I should have done as that would have given me a definitive answer). I then restored my backup and the issues returned. Apple support implied if restoring as new didn't fix the problem, then it's a hardware problem. Considering the number of reports about this, he can't be correct.

Sep 21, 2014 2:51 AM in response to E-2043

This is killing my router ADSL connection.

I regurarly have 1MB/s transfer rate from my desktop.

Connecting my iOS8 iPad mini WIFI only, the router start to suffer and drop the transfer rate to < 5 kb/s !!

And this happen only when i plug iPad to the power outlet.

maybe something is wrong when start services like iCloud backups, iTunes sync, iCloud sync etc..


Also i have monitored, from my desktop, the pings roundtrip from a known site.
They go from circa 100ms to 3000ms after few minutes the ipad was plugged for charging.

iOS 8 Wi-Fi problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.