Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.


Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

Reply
3,343 replies

Sep 16, 2015 11:47 PM in response to Csound1

Well the upgrade to iOS9 is complete and had a few hours to play and happy to report all seems back to normal again after a year of woes. Nothing on my network was changed bar the upgrade to 9. It has been confirmed that Apple's network routine has reverted to mDNSresponder over iOS8's DiscoveryD which I assume was the problem in certain situations.

Sep 17, 2015 7:26 AM in response to E-2043

For years Apple had been using a networking routine by the name of mDNSResponder which had proven rather reliable (not perfect) and had minimal issues. This routine was still in use in iOS 7 and OS X Mavericks. With the advent of iOS 8 and Yosemite, Apple deployed a new routine by the name of DiscoveryD, DD for short. While most users did not experience any issues with DD, a large subset encountered substantial Wi-Fi difficulties and some of those proved to be rather serious - inability to connect at all, repeated disconnects, very short Wi-Fi range, etc. Our 4 iOS devices (2 mine, 2 my wife’s) were part of that subset that encountered issues. My devices were paired with an up-to-date, high-end Cisco router (latest firmware). They did not experience connection or range issues, however my download speeds were severely degraded right after updating to iOS 8 rendering my iPads and iPhones rather useless at home. After taking the usual Wi-Fi "repair" steps I discovered that turning Bluetooth and AirDrop OFF restored my download speeds on all my iOS devices to full ISP range. Interestingly, my MacBook Pro, my two Dell PCs and an old Toshiba PC all maintained full download speeds regardless of Bluetooth setting (and in the case of the Mac, AirDrop being on or off). Simply, the iOS devices could not be used with BT/AD on, while all non-iOS devices had no issues at all. My difficulties were minor in comparison to others, I just left BT and AD off, turn them on only when AirDropping, and then turned them off again, a hassle but not a major issue.


I have posted on this thread many times before and as a result I received two calls from AppleCare earlier this year. Apple collected various logs from my iOS devices and took extensive information regarding my Wi-Fi configuration. The calls lasted over one hour each. Several others have reported the same. Apple was well aware that there were issues with DD and had been trying to address them. In fact, iOS 8.3 included various "fixes" for Wi-Fi and Bluetooth, see the release notes here: iOS 8.3 Those fixes worked for some but not others - they did not work for me.


When Yosemite 10.10.4 came out on June 30, users noticed that Apple had abandoned DD and had switched back to mDNSResponder - easy to test with Activity Monitor on a Mac. Apple’s 10.10.4 release notes stated “improvements to Wi-FI”. Apple attempted to "fix" DiscoveryD but after 9 months of effort they opted to revert back to mDNSR instead, albeit with some tweaks from the older version. Apple did not do this lightly or for the "fun" of it, they did so because they were well aware that many users were having problems indeed and their attempts to fix DD had proven unsuccessful. While there will always be Wi-Fi issues reported for any iOS, Androids, Macs or PCs (and now iOS 9), the general consensus from technical publications and affected users is that reverting back to mDNSResponder in Yosemite has significantly reduced the problems encountered with the previous routine.


I am now pleased to report that DiscoveryD has been replaced in iOS 9 as well. This was not unexpected as they had done so for OS X as mentioned above. Yesterday afternoon I updated my iPad to iOS 9 and I am also pleased to report that after a year of waiting my Bluetooth / AirDrop issues are finally over. I encountered no issues with the update whatsoever. My ISP nominal download speed is 15 Mbps. My iPad consistently received that speed as long as BT and AD were off. With BT / AD on my iPad crawled down to less than 1 Mbps, sometimes much less. After updating to iOS 9 I turned BT and AD on and began testing with OOKLA. I have yet to receive a DL of less than 14.9 (yesterday and today) regardless of the fact that BT / AD are now ON.


I updated my iPhone late last night and I am also pleased to report that the issues have been resolved for the phone as well. Prior to updating, i.e while still running iOS 8.4.1, I did 5 OOKLA tests with BT and AD turned ON. The 5 tests can be seen on the first screenshot below. They average 0.6 Mbps. After updating to 9, the iPhone also delivers full speeds regardless of BT and AD now being ON. The second screenshot shows 5 additional OOKLA tests performed after the iOS 9 update. They average 15.15 Mbps. This morning I did an additional 5 tests and they average 15.14 Mbps. Goodbye DiscoveryD, welcome back mDNSResponder!!!


I hope other users have similar success with their updates as well. Good luck to all. 🙂

User uploaded file

User uploaded file

Sep 17, 2015 7:50 AM in response to Meyer754

Hi Meyer, sorry that you have been having so many issues. My two cents below:


1. iPad 2 - impossible to tell at this point what the problem was.

2. iPad Air 2 - the fact that the replacement is working well points towards a hardware defect in the original. Nothing new there.

3. iPad Mini - Did the "mysterious working" occurred after the iOS 8.3 update? See my post above... Perhaps the fixes provided in 8.3 solved your issue.

4. iPhone 4s - If Trump was not able to help you, I don't think I can either... 🙂 Seriously, it appears that you have tried all the recommended fixes and the only conclusion I can draw is that the 4s is likely to have a defective Wi-Fi chip. If you are still interested in a fix I would try taking it to an Apple Store for evaluation. If defective they will replace it for $199. At this point in its life cycle, I am not sure it is worth it but you can judge for yourself.


Good luck and again sorry for all your problems, you have had more than your share....

elcpu

Sep 17, 2015 1:02 PM in response to elcpu

elcpu,


Well I haven't posted for a while as I got so frustrated with the IOS 8 wireless problems on my 4S that I joined the IOS 9.0 Beta program so could not comment,. Now it's been released I guess I can now say that since loading the 9.0 beta a while back, my wi-fi issues were resolved straight after loading the new version. Furthermore, I can also add that between Wi-Fi working great on IOS 7 releases, then having nothing but problems with all IOS 8 versions, and now back to wi-fi working great with 9.0 that NO changes were made, to hardware or to configuration within in my home wi-fi setup.


So as I stated from day 1, the only thing that changed between Wi-Fi working on my 4S and it not working was IOS 7 "upgrade" to IOS 8.


Now I can also state that the only thing that changed between Wi-Fi not working and it working great again on my 4S was upgrading IOS 8 to IOS 9.0 beta and now the official public release.


So to elcpu and the others on here who have held out for 9, I sincerely hope your Wi-Fi problems are now resolved like mine. Lets hope this forum has now run it's course and is redundant for the best of reasons.


Best wishes


Don

Sep 17, 2015 1:23 PM in response to don_wan

Hi Don, thank you for your great post and kind words, most informative to read about your experience. I never tried the betas myself as my issues were rather small as I mentioned above. I knew the betas had all ditched DiscoveryD form reading other websites but I also could not comment until the final release was out. I am delighted to hear that your issues have now been resolved as well - others have posted the same. You survived the skeptics who told you that you were "wrong". I knew better of course and can only thank you for hanging in there.

Best,

elcpu

iOS 8 Wi-Fi problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.