iOS 8 Wi-Fi problems

I can confirm the same results. I have never had any Wi-Fi issues with my iPhone or iPad. Only after I installed my new 1080 P third-generation AppleTV into my Wi-Fi network... My network went to all over the place. I had very low Internet speeds and very unstable Wi-Fi. I was using the 5 GHz channel I even switched to the 2.4 GHz channel. The only way I was able to fix it was to connect the Apple TV with Internet cable. Now I have no issues with my Wi-Fi and the airplay works perfectly. I must say that I don't use Bluetooth for any reason other then a big blue audio speaker for watching Netflix or iTunes video purchases. And I do not use AirDrop. I think these people who are using Bluetooth and AirDrop and Apple TVs on Wi-Fi are having problems. I think they should disconnect the AppleTV if they have one or connected it to an Internet cable and see if this fixes the problem as well as turn off the Bluetooth on their iPhone and AirDrop. Even though I figured out how to sync 1080 P videos into my Apple devices using iTunes on my laptop. My Apple TV will not except the 1080 P download it only wants the 720 P file from my iPhone or iPad. AppleTV can download the file from the Internet or your Apple product if it is stored in the device. I have told Apple about this even though it is a third-generation 1080 P AppleTV. However by default all Apple devices still receive the 720 P file on Wi-Fi. The only way to install the full 1080 P file is to sync the file from a laptop In your Apple product..... Starting with the iPhone 4s... Tech specs show H.264 1080P 30 frames per second supported on the iPhone 4s and all models after... Including iPads and iPods... Some of you need to check this out.

Did you put it in airplane mode? Did the problem with the router go away?

Try turning off Airdrop, airplay, and bluetooth. Problem should go away.

What happens when you reboot?

Re-boot ipad.

Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears. page 128 iPad user manual.

force power down if the above give you trouble.

Hold down both the Sleep/Wake button and the Home button. Ten seconds or more. Hold until the Apple logo appears.

more details on re-booting:

http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm

Try and change the DNS in the wifi... This may or may no help.. Use it for all your Apple products... Google fiber IPv6 DNS

2607:f8b0:4004:802::1011

Use that DNS in the wifi you are signed into On your iPad and iPhones.. Everything... Touch the blue i on the right of the network you are connected on.. Delete DNS line and replace with number above.. Should help your devices that are having trouble. Even if you don't have IPv6... Only ipv4.... Use it...

Hey Riddick187, I did try playing with different DNSs when I had iOS 8 on my iPhone. It didn't make any difference. The Wifi connection still stopped moving any data a little while after each time I refreshed the connection. Just got the little wheel spinning with nothing happening. I rolled back to iOS 7.1.2 and everything has been fine since.

I am not sure why you insist on folks playing with the DNS settings to fix/improve the WiFi data transfer problem in iOS 8. I am guessing that you don't have this problem so you really do not understand what we are getting at here. No one with this problem cares about saving a few milliseconds at this point, they just want to connect.

I agree that what you are saying may help the speed once you are connected to the web, but it has nothing to do with this thread. You should probably start a new thread about how to increase your WiFi speed.

So you have no issue when you have bluetooth off? Try turning off Bluetooth.. Also airdrop if it's on. Restart everything. iPhone... Wifi and router... Others have posted turning them on and off in diff combinations fixed it... the only time I EVER had wifi issues was when I hooked a 3rd gen Apple TV into wifi.. The entire network when all over the place... Lost AirPlay A dozen times. button shows up... Button goes away... Slow internet speeds when I have the fastest I can pay for 50 Mbps DL and 5 Mbps UPL.... Once I hooked it to a internet cable... I tried both wifi channels on the Apple TV.. Nothing worked until I hooked in the cable... In ten seconds.... BAM... All is good.. No issues... i have never had any wifi issues like dropping or failure to connect... ect...

For the benefit of anyone who can't wade through all the bickering to find the facts:-

The ios8.x wi-fi problem is a true bug and its still present in ios8.2. Amongst other things it can manifest itself as poor wi-fi speeds, difficulty in connecting to a WAP, rejection of Wi-Fi passwords and very slow or no hand off in a cluster system or one with multiple WAPs. it can also cause poor airplay performance, no airplay and / or dropped airplay connexions. In some cases it can cause poor wi-fi performance on other equipment on the same wi-fi network as the ios device.

The cause is clearly documented on the wifried site.

None of the 'fixs' talked about here work although they may seem to as forcing a reconnection will often appear to cure the wi-fi performance for a few minutes or even an hour or so in some circumstances but it the reconnection having a temporary effect not the 'fix'

The wifried site explains why.

Despite the trolls and the naysayers this is a true bug in ios 8 and there are numerous threads and sites complaining about it all over the web. In recent weeks national newspapers have taken up the cause of users who have received huge cellular data bills due to the bug.

Personally I'm extremely disappointed in apple and have now given up and I am awaiting delivery of my new Android phone after having an iphone continuously since the launch or the first one. Why apple spend time messing with smiley faces when they have this sort of problem to deal with I don't know.

just looked in the logs that i was asked to collect

11/12/14 17:35:12.795 <NOTICE>: Total connection time to WIFINAME 1215495.943003
11/12/14 17:35:12.818 <NOTICE>: __WiFiManagerCheckNetworkExpiry: network count 6
11/12/14 17:35:12.818 <NOTICE>: __WiFiManagerCheckNetworkExpiry: minTexpire 0.000000, deltaTexpire 437506512.000000
11/12/14 17:35:12.819 <NOTICE>: Attempting multi-stage auto join mStageAutoJoinAttempts=0
11/12/14 17:35:12.819 <NOTICE>: Starting multi-stage auto join sequence
11/12/14 17:35:12.819 <NOTICE>: multi-stage auto-join: Scanning for previous network WIFINAME on channel 11
11/12/14 17:35:12.819 <NOTICE>: Performing auto-join broadcast scan with a modified dwell time of 110ms on channels: 11
11/12/14 17:35:12.819 <NOTICE>: Enqueuing command type: "Scan" pending commands: 0
11/12/14 17:35:12.819 <NOTICE>: No Change in Background Scan Networks, Skip Re-Programming Background Scan

11/12/14 17:35:12.819 <NOTICE>: Adding problematic state for WIFINAME, reason Deauthentication reasonData=7
11/12/14 17:35:12.820 <NOTICE>: Blacklisting and adding WIFINAME to list of problematic networks
11/12/14 17:35:12.820 <NOTICE>: problematic networks = WIFINAME and potentially problematic networks =
11/12/14 17:35:12.820 <NOTICE>: Auto association attempt canceled because auto join state is Scanning Previous Network Channel.
11/12/14 17:35:12.821 <NOTICE>: WiFiMetricsManagerCollectInterfaceStatsAsync: device is not cellular data capable
11/12/14 17:35:12.821 <NOTICE>: Link went down: isInVoluntary 1, reason Deauth(1), subreason 7, rssi -68
11/12/14 17:35:12.821 <NOTICE>: __WiFiDeviceResetCCAHistory
11/12/14 17:35:12.821 <NOTICE>: __WiFiDeviceResetRssiHistory
11/12/14 17:35:12.821 <NOTICE>: Dequeuing command type: "Scan" pending commands: 0
11/12/14 17:35:12.821 <NOTICE>: Attempting Apple80211ScanAsync on en0
11/12/14 17:35:12.822 <NOTICE>: Submitted wifi awd metric <0x90009> with no error
11/12/14 17:35:12.852 <NOTICE>: __WiFiManagerCheckNetworkExpiry: network count 6
11/12/14 17:35:12.853 <NOTICE>: __WiFiManagerCheckNetworkExpiry: minTexpire 0.000000, deltaTexpire 437506512.000000
11/12/14 17:35:12.854 <NOTICE>: Auto association attempt canceled because auto join state is Scanning Previous Network Channel.

i changed the IDof the wifi to "WIFINAME"

it looks like for some reason the iDevice blacklists your wifi hence the drop and why you then need to tuen off the wifi

Looks like a variety of approaches have worked actually:

nhcowboy

Mar 10, 2015 3:40 PM

Re: iOS 8 Wi-Fi problems

in response to Riddick187

"THanks for this advice, I tried it (re: DNS settings) and it does seem to make a noticeable difference so far."

Maija59

Mar 1, 2015 6:31 PM

Re: iOS 8 Wi-Fi problems

in response to sethugunja

"I have had this problem too, this has sucked up my time for the whole day with resets, reboots changing settings everywhere I can access - then finally I simply turned on my airplane mode and "WIFI" started!!"

Tbirdvet

Jan 16, 2015 5:13 AM

Re: iOS 8 Wi-Fi problems

in response to elcpu

"The other day I bought a new TP-Link AC router and no more dropped WiFi."

americangirl_chelsea (to E-2043) 3 weeks ago (Show more)

"Happy to report that since updating (sic: my phone) that I got my 6 nearly 5 days ago, my wifi has been super. No dropping or being sluggish"

navigaremondo

Feb 13, 2015 8:00 PM

Re: iOS 8 Wi-Fi problems

in response to E-2043

"I finally caved in and bought a new router, a TENDA 300 Mbps, model W309R+. My wifi hasn't dropped since, neither on my Macbook nor my iPad 3."

Lodds

Feb 17, 2015 1:10 AM

Re: iOS 8 Wi-Fi problems

in response to E-2043

"I have posted in the early days of this post - I have recently installed a Meraki AP and I no longer have the issue of disconnecting."

jimmy1264

Feb 16, 2015 1:27 PM

Re: iOS 8 Wi-Fi problems

in response to E-2043

"I changed my Lan IP's to be a 10.X network and everything came up and so far the iPad has been working."

Maybe my wife and I have been just really lucky, but since October of 2014 we have bought 2 iPhone 6 +. 2 iPad Air 2, and just recently an iPad Mini 2 and an iPod Touch 5th Generation. All of the devices were updated at least once (all are running 8.2). We have had zero wi-fi problems (and no Bluetooth problems either) since buying each device. The only thing I do is set up each IOS device as a new device. It is a royal pain to set up mail and download apps for each device and set up usernames and passwords but I have always been a proponent of clean installs as I will even do a clean install with each new version of OS X on our 2008 iMac and our 2011 MacBook Air, both running the latest Yosemite update (we have two bootable hard drives where I add photos and iTunes music and videos and overlay the latest version of OS X). iTunes music is the only thing I add to our iMac and MacBook Air.

Hi Marian

I have just upgraded my old iPhone 4s to 8.2. Since I upgraded my wifi is exhibiting many of the problems mentioned in this very long thread! I have fiddled around, applying all the fixes suggested, to no avail. Finally I took the drastic step of downgrading to 8.1.3 and now my wifi is back up and running in a usable fashion. When I say a usable fashion, I mean in the range of a quarter to half the speed it should be, but at least it is now not disconnecting and using my cellular data, which was happening with my upgrade to 8.2. So in reply to your question if I could go back to 7 I would in a heartbeat, 8.1.3 is the best I could do! Stay where you are until they fix it 😉

David

Your statement, "BOTH PHONES are still having wifi issues but not always at the same time sometimes the 5 gets signal and 3 doesn't and visa versa so not the router ( which is a Thompson gateway and about 4 yo)" does NOT rule out problems with the router.

Replacing that router would most likely solve your problem. It is either overloaded or starting to fail.

Circular logic? We're talking about what we are seeing personally and saying others are experiencing first hand the same or very similar problems. What we're doing is productive and getting results rather than in our own little worlds not exploring the possibility that others might have issues and problems. This thread has been going on since September of 2014 when IOS8 came out. It's very active. Just because Apple publically hasn't said there is an issue does not mean there is. How long did it take them to talk about the iPhone 4 deathgrip. Oh and by the way Apple contacted me, had me install a logging utility on my iPad, collected the information, and had me fill out the questionnaire below. If we're all full of crap then why did Apple do this and contact others for the same thing?

Information about network:

* Make

* Model

* Firmware Version

* FCCID of AP/Router

* Hardware Rev (Only needed if there is NO FCCID)

* Does this problem occur if the AP/Router is rebooted?

* When was the last time the AP/Router firmware was updated?

Network Configuration:

- Network Mode (b/g/n mixed, b/g only, a/b/g/n, n only etc)

- Security (WPAv1 (TKIP), WPAv2 (AES), WPA-Mixed (TKIP+AES), WEP

- Is a MAC filter used?

- Is this a hidden network?

Who your ISP?

What is the type of WAN connection (Cable, DSL, Fiber, etc)?

What speed is your internet connected rated at?

What is the name of the wireless network?

Have you disabled WMM?

Is DHCP Enabled or is the user using static IP addressing?

Have you tried to connect closer to the Router? What is the outcome?

When the issue is experienced, do non-iOS devices work properly? Are these devices wireless? Sounds like you have other devices that are working, based on your post.

If using security, does the problem still occur with Open security?

Does the issue persist when rebooting the iOS device?

Does this issue only occur at home?

Has the user tried changing the operating channel?

Any other work-arounds? If so please describe.

What version of iOS is running on the Apple Device?

If Bluetooth is Disabled, do you still see this issue?

If Location is Disabled, do you still see this issue?

Distance from the Router(include multiple distances portraying signal strength if any)?

Do you have different WiFi name for 2.4Ghz and 5.0Ghz, if so which one was used?

If the customer sees an alert when attempting to join, what is the exact text of the alert?

Did this iOS device ever have expected Wi-Fi functionality? If so, please elaborate when, what changed, etc.

gadgetadam wrote:

Circular logic? We're talking about what we are seeing personally and saying others are experiencing first hand the same or very similar problems. What we're doing is productive and getting results rather than in our own little worlds not exploring the possibility that others might have issues and problems. This thread has been going on since September of 2014 when IOS8 came out. It's very active. Just because Apple publically hasn't said there is an issue does not mean there is. How long did it take them to talk about the iPhone 4 deathgrip. Oh and by the way Apple contacted me, had me install a logging utility on my iPad, collected the information, and had me fill out the questionnaire below. If we're all full of crap then why did Apple do this and contact others for the same thing?

Information about network:

* Make

* Model

* Firmware Version

* FCCID of AP/Router

* Hardware Rev (Only needed if there is NO FCCID)

* Does this problem occur if the AP/Router is rebooted?

* When was the last time the AP/Router firmware was updated?

Network Configuration:

- Network Mode (b/g/n mixed, b/g only, a/b/g/n, n only etc)

- Security (WPAv1 (TKIP), WPAv2 (AES), WPA-Mixed (TKIP+AES), WEP

- Is a MAC filter used?

- Is this a hidden network?

Who your ISP?

What is the type of WAN connection (Cable, DSL, Fiber, etc)?

What speed is your internet connected rated at?

What is the name of the wireless network?

Have you disabled WMM?

Is DHCP Enabled or is the user using static IP addressing?

Have you tried to connect closer to the Router? What is the outcome?

When the issue is experienced, do non-iOS devices work properly? Are these devices wireless? Sounds like you have other devices that are working, based on your post.

If using security, does the problem still occur with Open security?

Does the issue persist when rebooting the iOS device?

Does this issue only occur at home?

Has the user tried changing the operating channel?

Any other work-arounds? If so please describe.

What version of iOS is running on the Apple Device?

If Bluetooth is Disabled, do you still see this issue?

If Location is Disabled, do you still see this issue?

Distance from the Router(include multiple distances portraying signal strength if any)?

Do you have different WiFi name for 2.4Ghz and 5.0Ghz, if so which one was used?

If the customer sees an alert when attempting to join, what is the exact text of the alert?

Did this iOS device ever have expected Wi-Fi functionality? If so, please elaborate when, what changed, etc.

Then why do you post links to other sites when those sites use your words here as their proof?

By the way, what "results" are you getting?

And in case this helps someone!

10 Reasons why your wi-fi stinks!: http://www.itworld.com/article/2827249/10-reasons-your-wi-fi-speed-stinks-and-wh at-you-can-do-about-it.html

Find the best wi-fi channel on your router: http://www.howtogeek.com/197268/how-to-find-the-best-wi-fi-channel-for-your-rout er-on-any-operating-system/

Wi-Fi Analyzer: https://itunes.apple.com/us/app/network-analyzer-lite-wifi/id562315041?mt=8

Apple's published guidance on how to troubleshoot Wi-Fi: https://support.apple.com/en-us/HT202222

OK... How many devices are connected to wifi... Apple tv? Etc? Try unpluging one at a time and see if dropping one helps fix it... My Apple tv was only problem i had... Needed to connect it with internet cable... All issues gone when i removed Apple tv from wifi network... No idea why it wont work correctly. But it was the problem... Try removing one device at the time... Obviously not your phone...