iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.


Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2014 3:16 PM

Ever since upgrading to IOS 8, including IOS 8.01, 8.02 and 8.1 I had the wellknown Wifi issue.

wifi speeds dropping from 120mbps to about 2mbps @ 5ghz in within a minute after connecting to the wifinetwork. often i couldn't even surf at all. but the wifi signal was always strong.

With every update i was hoping for a solution from Apple but it never came.


Tried everything that can be found on the internet.

Resetting the network settings.

Disabling "wifi networking" under Settings > Privacy > Location Services > System Services.

Reinstalling my Ipad from scratch

Used different routers and different setups.

Automatic ip's and fixed ip's and different dns servers just to be sure.

Nothing worked. The only workaround is switching to a 2.4Ghz network.


So i was doing some tests and found THE solution, but i don't like it all.

One of the biggest changes in IOS 8 is the ability to use airplay without a network. by using a wifi connection in combination with bluetooth.

And here lies the problem.

I disconnected al my Airplaydevices from my network. Denon AV-amplifier AVR2113, Pioneer wireless speaker XW SMA3 and an airport express.

Et voila... My Ipad is back to normal. fast... no very fast internet connection and stable as ****. Just like iOS 7 was.

Working with it for a couple of hours now without any trouble at all.

But do i connect one Airplay device to the network the wifi is not stable anymore and extremely slow again on my ipad air.

My Macbook running mac os x mavericks doesn't have these issues, neither does my iphone 5S. and they are also on the same 5ghz network.


So I can create and recreate the issue and create a work around... Apple please come with a solution that makes me able to use airplay an ipad (on ios8) on a 5ghz network! like in iOS 7!!!!

3,343 replies

Mar 25, 2015 7:25 AM in response to RParker

But if my phone (iphone 5S) drops the wi-fi signal at home, in cafes, malls, anywhere yet other people using laptops, Android phones etc do not have a problem, what does that suggest? Friends who visit with non-Apple phones don't experience loss of wi-fi. My dad still has an iphone 4 with IOS7, never has a problem


And I suppose it is coincidence that it worked fine on IOS7 but since upgrade to IOS8 the problems started

Mar 25, 2015 8:24 AM in response to amishmm

amishmm wrote:


RParker wrote:


WiFi is about the ROUTER, and I can prove it.


You can't see the OBVIOUS reason why its not working, the only way WiFi is *NOT* working is if your phone NEVER connects to WiFi, that's ALL you need to know.


If it works for SOME routers, and not for others the problem is the *ROUTER*.


Ok lets say I agree with you that problem is ROUTER.


Now please please answer honestly without being biased.


I have opened case with Apple for 1 month and Apple took diagnostic logs from me.


If problem is my router. Why has Apple not closed my case telling me that:


"Based on the logs that you sent to us we can clearly tell that it is problem with your router not iOS or iPhone"


Isnt it simple?

Yes it is that simple, but also political. If they say its the router, they will get in deep water with your manufacturer, then they will get into legal problems with that router company.


Apple probably cannot official say "its the router" they have to have PROOF.


So they take the logs, analyze them, then try to ensure that 100% without a doubt it's the ROUTER, but with evidence to support. Also they might be taking the logs and the router manufacturer to see if there are settings that will work better. They might be going the extra mile (hopefully) by taking the same device and router and trying to come up with a solution on your behalf.. this may take a couple more months, because manufactures are SELDOM responsive or cooperative, they are like customers, they INSIST their stuff is perfect.


I didn't get involved with you on the router before now, so I am missing lots of info.. but did you change settings on the router, not general settings but try different encryption or security (including just no security at all for WiFi) just to see if it makes a difference?


Do you have a friend or family that has the same device to see if they can connect?


I am a tech, I deal with these problems ALL the time, it's frustrating when Apple (or any conmpany) is in the middle because it's ALL political games, that's all this is. Someone needs to really have the ******* to just tell it like it is.


Router company fix your ****!!!!


I can do that, but Apple cannot unfortunately.


Tell me this, what is your router manufacturer, what is your current WiFi security and do you have problems with your device with any other router besides this one?


<Edited by Host>

Mar 25, 2015 8:33 AM in response to RParker

RParker.


since you have no problems, could you please try a test...

go to phone settings and under calls select Wi-Fi calls (on)


see if this is stable.. mine works for for a while and then a while later I get a call and the call is not on on the wifi. I then have to hang up, go to wifi settings and the phone reconnects to wifi calling and I dial out..


Apple R&D has concatenated me and asked me to send my test files. they also have setup a reporting log file on my phone and they are monitoring my phone to figure out the cause of the problem..


It seems to be that the network connection is not stable when not actively being used (actively would be when you are streaming pandora for example). The VOIP feature seems to disconnect when there is a minor packet loss or something that they are trying to figure out.


We have also tried setting the phone up as per Riddick suggestions and this while a bit more stable has not solved the wifi calling stability issue.


thanks,

Mar 26, 2015 11:32 AM in response to rccharles

rccharles wrote:


but iOS8 as a WHOLE works perfect,

Right 😮.


There is the Wifi specification and there is reality. It could be that the ios 8.x is up to specification, but failing in the real world.


I do not get all these people saying there is no wifi problem with ios 8.x.

Because that is NOT what we are saying. Read this carefully.


The fact that numerous devices running IOS8 work perfectly well means that there is no systemic issue with IOS8, or devices that work correctly could not exist. So there is a circumstance driven issue affecting a subset of devices running IOS8. Less whining and more tests/info might help to find the cause. Blindly yelling that it's IOS8 itself flies in the face of the evidence, it's the Flat Earth approach

Apr 8, 2015 5:20 AM in response to IdrisSeabright

IIt would have to be a complete failure on all devices for it to be a system failure surely. I have gone through three devices since ios8 they all have the same problems so now I have just given up. I don't want to change as I like the apple product in general I just have to turn off cellular data on most of my apps. This way I won't eat into my monthly data. I do not believe they will ever fix this. I have iPhones and iPads I like them. I wish I could change to something else but I don't want to.

Apr 8, 2015 12:08 PM in response to old_chap

I normally don't like saying things like this but since some on this thread have been rude, uncaring, and worrying more about defending Apple rather than admit there MIGHT be a fault with IOS8........................SEE, WE TOLD YOU THERE MIGHT BE A PROBLEM WITH IOS 8.0-8.2!


I'm installing 8.3 on my iPad but I will not install it on my iPhone as this has opened up my eyes to one thing. That one thing is Apple eventually will get around to fixing something but will leave their customers hanging until then in not only an unknown state but with a degraded device. I feel as if I, or should I say we have lit a fire under Apple's rear forcing them look into all of these issues that we've been experiencing forcing them to do something. That doesn't mean I have more faith in Apple but now I won't install an IOS update until the other fools point out any issues before I upgrade. I was the fool before but not any more.

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iOS 8 Wi-Fi problems

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