E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by chuckd73026,

    chuckd73026 chuckd73026 Oct 28, 2014 9:25 AM in response to Kengu75
    Level 1 (0 points)
    Oct 28, 2014 9:25 AM in response to Kengu75

    You'll find that if you do an over-the-air packet trace, that the phone itself is not listening to the network for periods of up to 400 milliseconds.  Then all the packets come in a big burst, followed by another 400 millisecond silent period.  It's quite strange, and I've been unable to find anything to 'turn off' or reset to make this problem go away.

     

    I have, however, seen a device not have this problem.  Powering off and on the phone makes the problem come back, however.

  • by --XLT--,

    --XLT-- --XLT-- Oct 28, 2014 12:57 PM in response to E-2043
    Level 1 (0 points)
    Oct 28, 2014 12:57 PM in response to E-2043

    I've the same problem after upgrading to IOS 8 but I noticed that it doesn't work at home but it works at work so I would recommend every one to post the type of router they have that IOS 8 doesn't work with and the routers that their phones have no problem with just in case any one wants to buy a new router

     

    Home Router (Doesn't work): Tedata (Local Egyptian communication company)

    Work Router (Works perfectly) : Etisalat (same as above)

  • by wattenbarger,

    wattenbarger wattenbarger Oct 28, 2014 1:19 PM in response to E-2043
    Level 1 (0 points)
    Oct 28, 2014 1:19 PM in response to E-2043


    My router is an Asus RT AC 68U. If I connect up my airport extreme from apple and connect IOS 8 devices to it all is well.

  • by lesliefromstockton-on-tees,

    lesliefromstockton-on-tees lesliefromstockton-on-tees Oct 28, 2014 1:45 PM in response to --XLT--
    Level 1 (25 points)
    Oct 28, 2014 1:45 PM in response to --XLT--

    Apple Extreme Router A1354, two iPads on 8.1, both now in the draw as they aren't useable.

  • by tkdsouth,

    tkdsouth tkdsouth Oct 28, 2014 1:52 PM in response to --XLT--
    Level 1 (5 points)
    Oct 28, 2014 1:52 PM in response to --XLT--

    IM glad this has worked for you. I still wonder what it has to do with oout out router Whigs we have had for at least 6 months working just fine. Io8 is the only new thing in the equation.

    iif something sstops working it is usualy the new item that's to blame.

  • by lesliefromstockton-on-tees,

    lesliefromstockton-on-tees lesliefromstockton-on-tees Oct 28, 2014 1:54 PM in response to tkdsouth
    Level 1 (25 points)
    Oct 28, 2014 1:54 PM in response to tkdsouth

    Is that your iPad causing the double letters, mines doing that as well, excellent new feature of 8.1!!

  • by tkdsouth,

    tkdsouth tkdsouth Oct 28, 2014 1:57 PM in response to lesliefromstockton-on-tees
    Level 1 (5 points)
    Oct 28, 2014 1:57 PM in response to lesliefromstockton-on-tees

    yes when when it actually lets me write on the forums my iPhone and tablet both keep doing the double letter trick.

  • by Dan Woo,

    Dan Woo Dan Woo Oct 28, 2014 2:58 PM in response to tkdsouth
    Level 1 (4 points)
    Oct 28, 2014 2:58 PM in response to tkdsouth

    tkdsouth were you one of the people that Apple provided the logging config to for debugging?  I was just asked to do this as well. Did you ever provide the logs?

  • by re913,

    re913 re913 Oct 28, 2014 10:27 PM in response to E-2043
    Level 1 (0 points)
    Oct 28, 2014 10:27 PM in response to E-2043

    Silly question... Has anyone else had wifi issues with ANGRY BIRDS open? ...

    This took me a week to figure out on my iPhone running IOS 8. Wifi was running erratic or not at all on my phone for no reason. Have 20mps on my laptop with FIOS. Had to remove everything 3 times off my phone and started loading things on one by one. ANGRY BIRDS STAR WARS was the problem. Don't ask me why but try closing & see if this helps! Good luck!

  • by hawkbug,

    hawkbug hawkbug Oct 28, 2014 10:56 PM in response to re913
    Level 1 (0 points)
    Oct 28, 2014 10:56 PM in response to re913

    When I first read your idea about Angry Birds, it sounded crazy... then I tried it, and I'll be damned. In my case, it's Angry Birds Seasons. I can run a speedtest, and it is fast. Then I open and play angry birds seasons for a minute or two, and re-run the speedtest. My results drop from 50 mb/sec to 6 mb/sec. Amazing. Close the app, and it's relatively normal again. ***.

  • by tkdsouth,

    tkdsouth tkdsouth Oct 28, 2014 11:07 PM in response to Dan Woo
    Level 1 (5 points)
    Oct 28, 2014 11:07 PM in response to Dan Woo

    Yesand yes. It was only a 24-hour testing

  • by JerryWest_44,

    JerryWest_44 JerryWest_44 Oct 28, 2014 11:07 PM in response to hawkbug
    Level 1 (0 points)
    Oct 28, 2014 11:07 PM in response to hawkbug

    I discovered the same thing a couple hours ago on both the Iphone 6 and Ipad air 2...

     

    I discovered another way to re-activate my Wifi speeds -- I found that when I'm doing other activity on my Ipad such as by playing Angry Birds Rio HD for five minutes or so then I go back to Safari to perform a speed test then I create the wifi slowdown from 25Mbps to about 1-2mbps or so -- I tried everything to bring it back and the only thing that worked was a hard reset -- now that I had somewhat a consistent way of creating the problem I played angry birds Rio HD again but this time I removed all apps that were playing the background including angry birds, safari etc -- this time when I went back to my speed tests the speeds were normal again --- I created the problem and brought the speeds back to normal following removing all active apps in the background 3 times --- Hmmm I wonder if there's a memory leak between wifi and the apps ---

     

    Wondering if others could bring back their speeds after removing all active apps in the background?

  • by hawkbug,

    hawkbug hawkbug Oct 28, 2014 11:11 PM in response to JerryWest_44
    Level 1 (0 points)
    Oct 28, 2014 11:11 PM in response to JerryWest_44

    Yes, if I close my apps down (angry birds specifically) and run a speedtest, it starts slow - but gets faster. If I toggle airplane mode on and off, then run another test, it's back to full speed it seems. I'm a developer, and I concur with your idea - this seems like an epic memory leak of some kind. Odd, because I thought applications were sandboxed and unable to cause this kind of an issue.

  • by hawkbug,

    hawkbug hawkbug Oct 28, 2014 11:15 PM in response to JerryWest_44
    Level 1 (0 points)
    Oct 28, 2014 11:15 PM in response to JerryWest_44

    I wonder if it's related to Game Center?

  • by re913,

    re913 re913 Oct 29, 2014 12:05 AM in response to hawkbug
    Level 1 (0 points)
    Oct 29, 2014 12:05 AM in response to hawkbug

    I'm not a developer... just a guy with a phone!

     

    Glad I could help!

     

    Cheers!

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