Q: iOS 8 Wi-Fi problems

The more the ongoing IOS issues get out into the wider public domain the better.

Apple need to be shamed into coming up with a fix.

Bootsox wrote:

 

The more the ongoing IOS issues get out into the wider public domain the better.

 

Apple need to be shamed into coming up with a fix.

Are you having an issue?  If so, what have you done to resolve it?

by that logic, modern medicine (Apple figuratively) should have "fixed" all illnesses and diseases (wifi hardware, firmware propagation and incompatibilites figuratively)  by now.  Excuse me- they should have been "shamed" into it ... Are you aware of what you're suggesting?

Bootsox, I fully agree. More and more articles are being written about the sorry shape of iOS 8. The fact that Apple is calling a lot of us and collecting data from our devices tells me that they are finally aware of the problem. The AppleCare Level 2 Tech I spent hours with certainly was. How soon they will do something about it is another matter. As AppleCare told me their engineers are swamped working on 8.2 for the iWatch so it may be a while. If Steve Jobs was still around this would have been resolved long ago. Profits are now the main driver and Apple makes plenty, but will they continue if they alienate the base?

<Edited by Host>

"More and more articles are being written about the sorry shape of iOS 8": references please.

"Apple is calling a lot of us and collecting data from our devices": So people are getting calls from techs (calls lasting for "hours" by your account...) who haven't corrected a single case?  Anyone?  Pretty odd if you ask me...

"Profits are now the main driver and Apple makes plenty, but will they continue if they alienate the base": You don't seem to get it.  Apple's base users are TRUE loyalists and the majority of users aren't having problems.  Recent MEGA profits CLEARLY (clearly...) indicate that and profits are a result of demand.  Demand is a result of value - otherwise you're proposing  the buying public are a bunch of gullible idiots...

"don't bother to reply to Philly Phan": I think Philly Phan as asked some VERY legitimate questions and made some very clear points (none of which have received real answers I might add.  For example: where's mention of anyone invoking their warranties towards resolution?  We're supposed to believe warranty swaps don't work either?  Come on man... 

You (and the other 5 or 6 posters here) need to step up the "sorry shape of iOS 8" propaganda... 

It's this kind of exaggeration that isn't helping anyone.

iPhone 5s with 8.1.2, Airport Extreme 7.6.4, MacBook Pro 2014 10.10.1, plus many more mac and iOS devices on same network - all Apple gear doing the internal networking - bridged to a Cisco router. Ethernet internet to the macs is fast, wifi internet is slow. Wifi to iOS devices is slow. Wifi to wifi network copying is slow. Ethernet to ethernet copying is fast. Thunderbolt copying is fast.

No reasonable person expects Apple to solve world hunger. Reasonable people expect Apple gear to work seamlessly and efficiently with other Apple gear - i.e. "just works". That simply isn't too much to ask - it's actually why we bought all this stuff to begin with. That is the advertised performance of the packaged hardware and software 'solution' being presented to the market.

I agree, having a myriad of other devices from other sources in the chain - can cause issues that Apple shouldn't be held account to. But when it's all their own gear......

My 74 year old mother has a iPhone 5s - she has simply no idea if the speed it performs is good or bad. Even when the internet drops completely - she thinks that's 'normal'. The buying public should not be (again) considered a benchmark for performance. The general public are generally ignorant of technical performance specs and mostly are apathetic - that is, they simply don't care - as long as they have their shiny new gizmo. Heck, most people don't even know their own consumer rights. We really need to stop propagating sales numbers as a slam dunk point of "it all works and everyone is happy - so you're wrong".

"working" and "working to maximum listed specification - consistently" are two very, very different concepts.

Fair enough points made re: the AirPort Extreme.  Not that familiar with them but whats the firmware version? Also what's the Cisco router model and firmware version?

as mentioned: Airport Extreme 7.6.4

The Cisco does not play a part. As mentioned earlier in this thread, I tried using just the Cisco router's wifi - and got the same results. I did supply the Cisco router info to Apple along with my findings on during the 'test'.

The Cisco pipes the cable internet straight into the Apple Airport Extreme via an ethernet cable, which then assigns DHCP and sends the data to the recipient. For wifi devices, this is where it is slow (mac circa 40-60Mbps, ios8 devices 2-30Mbps). Plug a mac via ethernet in the Airport and you get 100Mbps. NO, that's not a mistake - 100Mbps. Just so we're clear here, the cisco easily can pump, via the Airport Extreme using Ethernet, to my MacBook Pro Retina 10.10.1 - 100Mbps from my ISP. So data is getting from my ISP, through the cisco, through the Airport to my mac that fast, all the cables, ISP etc are fine. It is only wifi (and here I stress again - Apple's wifi) that it slows down.

2 macbook pros, side by side, on the airport extreme, 5m away. Copy 64GB of data = 2 days 'approx'. That's unacceptable. The 2012 running 10.9 clocks in at 450Mpbs TX rate - the brand new macbook pro retina 2014 clocks in at 150Mbps....... I mean, FFS. That's using Yosemite. Yes, I have screen grabs of all of this. So between the wifi chips, the os and the airport - there's a fundamental issue here.

I stand by my complaints on Yosemite and iOS 8 - that wifi is &^U%^. This is Apple's problem - not a third party.

I get a few people on here are trolls. I do. I also get a few people on here simply don't do enough to isolate their issues. I do. I can also be mystified to fellow posters that do not put any specs, or configurations of their setup (yes, that's what you should be showing everyone). But, for the love of all that is pure and techie, you 'non-believers' need to get your head into a space where these issues are occurring - for some of us. This is very real and it's *^%&^% frustrating.

A little more "let's get to the bottom of this" and a little less "go away troll, get a refund". Can we get some actual support in here for a change?

elcpu wrote:

 

And btw, don't bother to reply to Philly Phan, he is either obtuse or moronic or both. He jumped on this thread on page 111 and is just trolling and deceiving newcomers. If he would have bothered he would have seen your first post here 4 months ago detailing your issue.

Does your mother know that you talk like that?

camjross wrote:

 

...and a little less "go away troll, get a refund". Can we get some actual support in here for a change?

Sorry but when I have a product that doesn't perform as advertised, I get a refund.  I'll be damned if I'm going to keep a defective product.

AGain I'm not Airport Rxtreme savvy but why 7.6.4 and a not the latest version?

AirPort Base Station Firmware Update 7.7.3 - Apple Support

also how about tsheley's process?

Airport Extreme and Cisco DPC3008 terrible Netflix Streaming

Bit of a smart A, aren't you. If you've read my posts, you'll know I understand my consumer rights, far better than most. I also know Apple Australia has a very public habit of denying consumer their rights. Google it.

So, you're support advice, is to take back my 10+ apple hardware, macs, iPhones, airports, cables, adapters, extenders etc - plonk it all on Apple's 'genius' bar and ask for a refund? How far do think that will fly? You really expect I'll get a full refund on the spot?

Honestly... If you have nothing constructive to add, make yourself useful elsewhere. You're not helping anyone here.

Perhaps you'd be well advised to purchase your products more carefully rather than waiting until you have "10+" products from a manufacturer that you don't trust.

camjross wrote:

 

Honestly... If you have nothing constructive to add, make yourself useful elsewhere. You're not helping anyone here.

Honestly, there are some individuals that don't want help.  They simply want to whine.

Available for: AirPort Extreme and AirPort Time Capsule base stations with 802.11ac

Airport Utility does allow my Airport Extreme any further updates past 7.6.4. I'm assuming this is because is does not support 802.11ac - and that update is only for devices that do support it?

Firmware update 7.7.3 is recommended for all AirPort Extreme and AirPort Time Capsule base stations with 802.11ac. It provides security improvements related to SSL/TLS. Other AirPort base stations do not require this firmware update.

No, I have not tried going back in firmware. That's really all I have left, but as mentioned, where does it stop? Surely I should be able to revert to iOS 7 too? And we all know this isn't going to fly. Having current firmware and updates should ensure compatibility and performance.

I appreciate the actual support advice though. Open to more suggestions.