E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by mmurray47,

    mmurray47 mmurray47 Feb 14, 2015 4:22 PM in response to gadgetadam
    Level 1 (0 points)
    Feb 14, 2015 4:22 PM in response to gadgetadam

    That's a relatively poor analogy since roads don't change and evolve like routers, protocols, and components do...  http://www.howtogeek.com/208352/upgrade-your-wireless-router-to-get-faster-speed s-and-more-reliable-wi-fi/

  • by gadgetadam,

    gadgetadam gadgetadam Feb 14, 2015 7:25 PM in response to mmurray47
    Level 1 (0 points)
    Feb 14, 2015 7:25 PM in response to mmurray47

    Let's back up.  What changed when my iPad started sporadically getting slow then normal speeds?  The only thing that changed was IOS 8.  I get the same results on not one, not two, but three different APs.  When it slows down it drops to about .05 Mbps.  This has NOTHING to do with APs and everything to do with a software update that Apple put out so upgrading my network gear will not fix it.  Speaking of that all three of my APs have the latest firmware/software.  What I was trying to say about roads is the proposed solution of driving on a different road does not address if there is a problem with the car/iPad then driving on a different road might temporary seem to resolve the issue when it in fact does not and/or you might be forced to travel on a "bad road/bad AP". 

  • by Procyon256,

    Procyon256 Procyon256 Feb 14, 2015 10:17 PM in response to gadgetadam
    Level 1 (65 points)
    Feb 14, 2015 10:17 PM in response to gadgetadam

    WWhen I post on this site there are double caps that appear at the beginning. I was told by someone here, with many little dots by there name, that it was a problem with Java and it only happens when an ipad is used. Since this is an Apple site I would have thought Java would have fixed this mistake by now. I could just backspace over the first word myself and correct it every time, but then why should I fix Java's mistake that caused my ipad to behave like this?

     

    SSurely all those router companies throughout the world should do the right thing here and fix their mistake that caused all these ipad's this problem.

  • by Kip Wylie,

    Kip Wylie Kip Wylie Feb 15, 2015 6:35 AM in response to Procyon256
    Level 1 (5 points)
    Feb 15, 2015 6:35 AM in response to Procyon256

    "SSurely all those router companies throughout the world should do the right thing here and fix their mistake that caused all these ipad's this problem."

     

    Huh, Are you serious? This has got to be tongue in cheek right? What about all the millions of little mom & pop hotels, cafes, and hotspots running perfectly good routers right now? Will everyone have to change just to bow to one company? Is it the responsibility of ALL the roads in the world to redesign just because a Ford  is built that can't run on them. This is crazy.

  • by mmurray47,

    mmurray47 mmurray47 Feb 15, 2015 7:29 AM in response to Kip Wylie
    Level 1 (0 points)
    Feb 15, 2015 7:29 AM in response to Kip Wylie

    ....why anyone thinks that wifi compatibility between products made by different companies is supposed to be 100% efficient and sychronous is beyond me.  Just Google "wifi problems". Any chimpanzee can draw the right conclusions and put two and two together...


    http://forums.androidcentral.com/samsung-galaxy-s5/380118-galaxy-s5-wifi-issues. html

     

    http://m.winsupersite.com/surface/will-microsoft-ever-fix-surface-pro-3-wi-fi-is sues

     

    http://forums.windowscentral.com/nokia-lumia-1520/256138-odd-wifi-problem.html

  • by Kip Wylie,

    Kip Wylie Kip Wylie Feb 15, 2015 7:45 AM in response to mmurray47
    Level 1 (5 points)
    Feb 15, 2015 7:45 AM in response to mmurray47

    I am not asking for a "better" wifi experience. I want ANY wifi experience. I only would like to us the Apple device I have here in Mexico for the next 3 months until I can return home and upgrade my own home router. As it is I either have to beg the hotel to upgrade (not gonna happen in rural Mexico), or find an internet cafe running Windows machines. This 5th Gen ipod is useless. Another solution would be to "down-grade" to a previous Apple update... But I believe that ground has been plowed already as a dead issue. Also difficult since the ipod receives no wifi data, nada.

    Side note: I spent all of November and December here in our beach hotel in Mexico with flawless ipad/wifi connectivity. Went home to Seattle for Christmas during which time I "upgraded".... end of wifi.

  • by mmurray47,

    mmurray47 mmurray47 Feb 15, 2015 8:10 AM in response to Kip Wylie
    Level 1 (0 points)
    Feb 15, 2015 8:10 AM in response to Kip Wylie

    Hey I feel for you but expecting Apple to release a "Mexican Mom and Pops remote area wifi comatability update"  (or any other universal "magic patch") probably isn't going to happen. Apple (Samsung and Microsoft) are moving forwards with wifi compatibility - probably based more on what they see coming rather that what's in the rear view mirror. Backwards compatibility for wifi (guessing) probably gets us a two to three year comparability window tops so Mom and pops (and clearly a LOT of users here) need to get with the wifi upgrade program (or you get screwed).

  • by gadgetadam,

    gadgetadam gadgetadam Feb 15, 2015 8:12 AM in response to mmurray47
    Level 1 (0 points)
    Feb 15, 2015 8:12 AM in response to mmurray47

    So let me get this straight.  Just to be clear when my iPad was running IOS 7.x everything was fine.  Once I upgraded it to IOS 8 the problem was now my home AP, my cell phone hot spot, my travel AP, and hotels' APs BUT NOT my iPad's IOS 8?  That's what it sounds like you're trying to say.  In your logic when Apple releases a new IOS all the AP manufactures need to update their firmware and/or consumers need to update their hardware?  What about the fact that some people went back to IOS 7 and everything was fine but once they went back to IOS 8 the problem came back up not to mention it's been found that the problem is with AirPlay, a proprietary protocol just to Apple?  It sure points to Apple's IOS 8 fault since they control the hardware and the software. 

  • by Twizzle11,

    Twizzle11 Twizzle11 Feb 15, 2015 9:13 AM in response to gadgetadam
    Level 1 (0 points)
    Feb 15, 2015 9:13 AM in response to gadgetadam

    Apple's arrogance about this issue is nothing short of spectacular. There is absolutely nothing wrong with my wifi. I live in a dormitory at the moment and over a dozen devices are reliably connected to the internet: Androids, laptops and even another iphone which uses ios seven. The only device that cannot connect is mine which uses the latest version of the biggest ios update yet. I think myself a little bit stupid for not buying a much cheaper and obviously more reliable Samsung smartphone. Thanks Apple for showing me what I get for showing brand loyalty.

  • by Bootsox,

    Bootsox Bootsox Feb 15, 2015 9:24 AM in response to mmurray47
    Level 1 (0 points)
    Feb 15, 2015 9:24 AM in response to mmurray47

    Just in case there are any new visitors to this site, mmurray47 is the resident troll (he had a buddy at one point who was frightened off when he came close to being identified).

     

    Murray has no more idea of how to fix to the IOS8 issues than the man on the moon.

     

    The problems are entirely operating system related and therefore the fix lies wholly with Apple.

     

    Throwing out perfectly good routers does not count as a fix.

  • by mmurray47,

    mmurray47 mmurray47 Feb 15, 2015 9:37 AM in response to gadgetadam
    Level 1 (0 points)
    Feb 15, 2015 9:37 AM in response to gadgetadam

    "In your logic when Apple releases a new IOS all the AP manufactures need to update their firmware and/or consumers need to update their hardware"?


    Read what I said about backwards compatibility windowsWindows open and close where tech compatibility is concerned...  Apple's IOS has a "wifi compatibility" package in each release (they'd have to or NOTHING would work) which evolves.  It may expand or contract for a lot of reasons - who knows.  Guessing: that package probably contains (figuratively) a list of wifi manufacturers who's products are SUPPOSED TO meet certain compatibility standards (or claim they do).  When a manufacturer deviates from said standard be it bag fixes, security updates etc (usually via a firmware update) it compromises compatibility - OR - when Apple moves forward in their development cycles and the wi-fi manufacturer doesn't - environments fall out of sync.  There will always be compatibility overlap but clearly, not for the life of anyone's wifi gear.  When you upgraded to iOS 8x, something in your environment(s) either:


    1) "fell behind"

    2)  became incompatible.

    3) needs a firmware update

    4) needs to be replaced

    5) needs an adjustment (iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support)

     

    Right - What about the people who rolled back to iOS 7 and "got everything working"?  They're running OUTDATED OPERATING SYSTEMS.  They'll just miss out on security patches, enhancements additional bug fixes and new features.  How many companies be they Apple or Microsoft encourage their customers to stay behind so their old printers will still work?

  • by saxdogg,

    saxdogg saxdogg Feb 15, 2015 10:21 AM in response to mmurray47
    Level 1 (0 points)
    Feb 15, 2015 10:21 AM in response to mmurray47

    ssimply, if this were true, my wife's exact same phone would not get wifi at home (which it does) while mine won't connect.

  • by mmurray47,

    mmurray47 mmurray47 Feb 15, 2015 10:28 AM in response to Bootsox
    Level 1 (0 points)
    Feb 15, 2015 10:28 AM in response to Bootsox

    I notice you offered nothing to refute what I said.  I'm sure you'll have plenty of followers...

     

    "...a buddy who was almost identified"...  Seriously?

  • by mmurray47,

    mmurray47 mmurray47 Feb 15, 2015 10:38 AM in response to saxdogg
    Level 1 (0 points)
    Feb 15, 2015 10:38 AM in response to saxdogg

    saxdog.  What do you mean when you say "it won't connect"?  What error message is the phone throwing back and what remedial steps have your tried?

     

    Since I can't be there to inspect the two phones, your router and your environment, I'd like you to look over what I just wrote again and ask yourself this; Which part of what I said may not be true?

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