E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by Stanky,

    Stanky Stanky Mar 11, 2015 8:39 PM in response to Riddick187
    Level 1 (0 points)
    Mar 11, 2015 8:39 PM in response to Riddick187

    Riddick187 wrote:

     

    Ow by the way I work ECT......  electronic computer technician.... Any more bright ideas Einstein?

    Based on your job description, you apparently understand computers are an electronic device... Congrats!  That's a good start, but I think you need to acquire more computer and especially network education/experience before you start lecturing the world on how changing a DNS address will resolve this type of issue.  Anyone who actually understands networking knows that the issue is obviously with iOS8x, and that mucking with DNS isn't going to fix it. 

     

    <Edited by Host>

  • by Fronzie,

    Fronzie Fronzie Mar 11, 2015 8:49 PM in response to Stanky
    Level 1 (4 points)
    Mar 11, 2015 8:49 PM in response to Stanky

    For the love of God, enough with the DNS tantrums. 

     

    Integrity.  "You keep using that word, I do not think it means what you think it means" - Inigo Montoya

  • by Maija59,

    Maija59 Maija59 Mar 11, 2015 10:53 PM in response to Stanky
    Level 1 (0 points)
    Mar 11, 2015 10:53 PM in response to Stanky

    I Can't believe what I'm reading, we're here because we've tried everything and looking for other fixes, I've had success with one fix that I didn't think would work but the next time it didn't work so I'm looking for other ideas, I don't want to sift through the abuse, you've either got something constructive to say or not , but we're rattle enough as is without the added BS

  • by Insiderinformation,

    Insiderinformation Insiderinformation Mar 12, 2015 3:07 AM in response to Maija59
    Level 1 (0 points)
    Mar 12, 2015 3:07 AM in response to Maija59

    Reading all this - don't you think Apple are well aware of the problem?

     

    They are, and knew it would probably happen when they launched IOS8. It comes down to battery life - it is reasonably easy to resolve the Wi-Fi stability, but it will increase the drain on the battery, which is why they haven't done anything

     

    Which would you rather, having to charge your device every few hours or put up with connection problems?

  • by London Lad,

    London Lad London Lad Mar 12, 2015 4:13 AM in response to Insiderinformation
    Level 1 (4 points)
    Mar 12, 2015 4:13 AM in response to Insiderinformation

    For the benefit of anyone who can't wade through all the bickering to find the facts:-

     

    The ios8.x wi-fi problem is a true bug and its still present in ios8.2. Amongst other things it can manifest itself as poor wi-fi speeds, difficulty in connecting to a WAP, rejection of Wi-Fi passwords and very slow or no hand off in a cluster system or one with multiple WAPs. it can also cause poor airplay performance, no airplay and / or dropped airplay connexions. In some cases it can cause poor wi-fi performance on other equipment on the same wi-fi network as the ios device.

     

    The cause is clearly documented on the wifried site.

     

    None of the 'fixs' talked about here work although they may seem to as forcing a reconnection will often appear to cure the wi-fi performance for a few minutes or even an hour or so in some circumstances but it the reconnection having a temporary effect not the 'fix'

     

    The wifried site explains why.

     

    Despite the trolls and the naysayers this is a true bug in ios 8 and there are numerous threads and sites complaining about it all over the web. In recent weeks national newspapers have taken up the cause of users who have received huge cellular data bills due to the bug.

     

    Personally I'm extremely disappointed in apple and have now given up and I am awaiting delivery of my new Android phone after having an iphone continuously since the launch or the first one. Why apple spend time messing with smiley faces when they have this sort of problem to deal with I don't know.

  • by mmurray47,

    mmurray47 mmurray47 Mar 12, 2015 4:44 AM in response to London Lad
    Level 1 (0 points)
    Mar 12, 2015 4:44 AM in response to London Lad

    I have had this problem too, this has sucked up my time for the whole day with resets, reboots changing settings everywhere I can access - then finally I simply turned on my airplane mode and "WIFI" started!!

     

    "The other day I bought a new TP-Link AC router and no more dropped WiFi."


     

    americangirl_chelsea (to E-2043) 3 weeks ago (Show more)

    "Happy to report that since updating that I got my 6 nearly 5 days ago, my wifi has been super. No dropping or being sluggish"


     

     

    "I finally caved in and bought a new router, a TENDA 300 Mbps, model W309R+. My wifi hasn't dropped since, neither on my Macbook nor my iPad 3."


     

    Lodds

    Feb 17, 2015 1:10 AM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I have posted in the early days of this post - I have recently installed a Meraki AP and I no longer have the issue of disconnecting."


    "I changed my Lan IP's to  be a 10.X network and everything came up and so far the iPad has been working."


     

  • by sdtsachin,

    sdtsachin sdtsachin Mar 12, 2015 4:51 AM in response to E-2043
    Level 1 (5 points)
    Mar 12, 2015 4:51 AM in response to E-2043

    Hi Apple,

     

    When are you going to Fix WiFi issue. At least show some courtesy to let every body know that you acknowledge the problem and will fix it soon..

     

    if you don't have tech expertise then hire somebody from Google android and get it fixed ...too long now...cant understand why it is taking so much time...

     

    not like apple way..steve job would have cried.

  • by old_chap,

    old_chap old_chap Mar 12, 2015 6:11 AM in response to sdtsachin
    Level 1 (16 points)
    iPhone
    Mar 12, 2015 6:11 AM in response to sdtsachin

    ignoring all the bickering! Obviously there is an issue with IOS causing wi-go to drop out etc

     

    Whilst the suggestions about changing DNS are not going to fix that, for some people it provides an improvement in speed (I'm getting about 10% increase) so was worth trying

     

    Glad to hear that it is getting publicity as it might persuade Apple to do something about it - although the comment about increased stability causing lower battery life is probably near the truth

  • by mmurray47,

    mmurray47 mmurray47 Mar 12, 2015 9:53 AM in response to mmurray47
    Level 1 (0 points)
    Mar 12, 2015 9:53 AM in response to mmurray47

    Apologies for that last.  Just keeping tabs on those who have reported success through various means although I'm not sure if the steps taken held.  Will continue to post periodically.

     

    Maija59

    Mar 1, 2015 6:31 PM

    Re: iOS 8 Wi-Fi problems

    in response to sethugunja

     

    "I have had this problem too, this has sucked up my time for the whole day with resets, reboots changing settings everywhere I can access - then finally I simply turned on my airplane mode and "WIFI" started!!"

     

    Tbirdvet

    Jan 16, 2015 5:13 AM

    Re: iOS 8 Wi-Fi problems

    in response to elcpu

    "The other day I bought a new TP-Link AC router and no more dropped WiFi."

     

    americangirl_chelsea (to E-2043) 3 weeks ago (Show more)

    "Happy to report that since updating (sic: my phone) that I got my 6 nearly 5 days ago, my wifi has been super. No dropping or being sluggish"

    
 

    navigaremondo

    Feb 13, 2015 8:00 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I finally caved in and bought a new router, a TENDA 300 Mbps, model W309R+. My wifi hasn't dropped since, neither on my Macbook nor my iPad 3."

    
 

    Lodds

    Feb 17, 2015 1:10 AM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I have posted in the early days of this post - I have recently installed a Meraki AP and I no longer have the issue of disconnecting."

    
 

    jimmy1264

    Feb 16, 2015 1:27 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I changed my Lan IP's to  be a 10.X network and everything came up and so far the iPad has been working."

  • by London Lad,

    London Lad London Lad Mar 12, 2015 10:07 AM in response to mmurray47
    Level 1 (4 points)
    Mar 12, 2015 10:07 AM in response to mmurray47

    As none of the above 'fixes' are able to re write the code of ios8 and fix the ios 8 software bug I don't see the relevance of you post, but then I don't see the relevance of any of your posts unless you are just trying to confuse people?

     

    Oh BTW, are you still refusing to read and take on board the full explanation and analysis of the bug detailed on the WiFried site?

  • by gadgetadam,

    gadgetadam gadgetadam Mar 12, 2015 10:13 AM in response to mmurray47
    Level 1 (0 points)
    Mar 12, 2015 10:13 AM in response to mmurray47

    The problem is not everyone's routers that follows proper protocols and standards.  If that's the case then my 2 year old Linksys/Cisco router is flawed and that's not the case as my problems happens on other networks.  The problem started happening with IOS8 so IOS8 is the focus because we all think Apple is doing abnormal things over WIFI.  Buying a new router will not fix the problem as you still have to connect to other routers outside of your house that are outside of your control.  Also you quoted someone saying once they turned airplane mode on WIFI started working.  How can that be as Airplane mode turns off all radios on the device? 

     

    Also with IOS 8.1.x if I turned on bluetooth my speeds dropped.  With IOS 8.2 my speeds only drop when I'm streaming over bluetooth.  Are you saying my router is having problems with bluetooth even though it doesn't have to do anything with bluetooth and that's why I should try buying a new router?  If so mail me $200 and I'll try a new router but that will not fix the issue. 

  • by JimHdk,

    JimHdk JimHdk Mar 12, 2015 11:11 AM in response to London Lad
    Level 7 (28,572 points)
    iPad
    Mar 12, 2015 11:11 AM in response to London Lad

    London Lad wrote:

     

    As none of the above 'fixes' are able to re write the code of ios8 and fix the ios 8 software bug I don't see the relevance of you post, but then I don't see the relevance of any of your posts unless you are just trying to confuse people?

     

    Oh BTW, are you still refusing to read and take on board the full explanation and analysis of the bug detailed on the WiFried site?

    The WiFried article is being taken as gospel by many in this thread. I have read that article and attempted to reproduce the scenarios therein with no success. I saw no difference in performance as alleged in the article. Moreover, a "fix" for jailbroken devices released by the author has not resulted in any significant performance improvements as far as I have seen reported. My conclusion: the analysis is the article is in error and the performance test results cited are either in error or unique to the environment of the test.

     

    Bottom line: The fact that many posters have had their problems fixed with router replacements and the fact that the problems hypothesized in the article are probably not real makes me conclude that those who are still having problems should not be waiting for a "fix" from Apple. It probably isn't going to happen since there likely is nothing to fix.

  • by old_chap,

    old_chap old_chap Mar 12, 2015 11:23 AM in response to JimHdk
    Level 1 (16 points)
    iPhone
    Mar 12, 2015 11:23 AM in response to JimHdk

    But why should people need to replace their own routers etc so get round a problem caused by Apple?

  • by JimHdk,

    JimHdk JimHdk Mar 12, 2015 11:36 AM in response to old_chap
    Level 7 (28,572 points)
    iPad
    Mar 12, 2015 11:36 AM in response to old_chap

    old_chap wrote:

     

    But why should people need to replace their own routers etc so get round a problem caused by Apple?

    Because the problem is not caused by Apple.

  • by ctscanner,

    ctscanner ctscanner Mar 12, 2015 11:43 AM in response to JimHdk
    Level 1 (0 points)
    Mar 12, 2015 11:43 AM in response to JimHdk

    My iPad worked absolutely fine with my existing router and iOS 7, until I upgraded it to iOS 8 and had immediate unsolvable wifi disconnections ever since.  How could that be caused by anything BUT Apple?

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