E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by amishmm,

    amishmm amishmm Mar 18, 2015 7:59 AM in response to Csound1
    Level 1 (0 points)
    Mar 18, 2015 7:59 AM in response to Csound1

    I am not speaking for you. Am I?

  • by Csound1,

    Csound1 Csound1 Mar 18, 2015 7:59 AM in response to gadgetadam
    Level 9 (51,467 points)
    Desktops
    Mar 18, 2015 7:59 AM in response to gadgetadam

    Take your iPad to an Apple Store for repair

  • by JimHdk,

    JimHdk JimHdk Mar 18, 2015 8:00 AM in response to Maija59
    Level 7 (28,572 points)
    iPad
    Mar 18, 2015 8:00 AM in response to Maija59

    Maija59 wrote:

     

    ...

    Is there someone out there that has fixed the issue with a new router? What error messages did you get and what other devices did you have, if any, and how were they handling the wifi connection?

    Read these samplings from this thread posted earlier by MMURRAY47:

     

    Tbirdvet

    Jan 16, 2015 5:13 AM

    Re: iOS 8 Wi-Fi problems

    in response to elcpu

    "The other day I bought a new TP-Link AC router and no more dropped WiFi."

     

    americangirl_chelsea (to E-2043) 3 weeks ago (Show more)

    "Happy to report that since updating (sic: my phone) that I got my 6 nearly 5 days ago, my wifi has been super. No dropping or being sluggish"

    
 

    navigaremondo

    Feb 13, 2015 8:00 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I finally caved in and bought a new router, a TENDA 300 Mbps, model W309R+. My wifi hasn't dropped since, neither on my Macbook nor my iPad 3."

    
 

    Lodds

    Feb 17, 2015 1:10 AM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I have posted in the early days of this post - I have recently installed a Meraki AP and I no longer have the issue of disconnecting."

    
 

    jimmy1264

    Feb 16, 2015 1:27 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I changed my Lan IP's to  be a 10.X network and everything came up and so far the iPad has been working."

  • by wobbly_bob,

    wobbly_bob wobbly_bob Mar 18, 2015 8:00 AM in response to Csound1
    Level 1 (0 points)
    Mar 18, 2015 8:00 AM in response to Csound1


    But as I said a friend who has a Galaxy does NOT have the problem (maybe he'd switched off the smart network mentioned on that forum), nor does another friend who uses a Blackberry

     

    I came on here hoping there might be something simple that I could do - obviously not

  • by Csound1,

    Csound1 Csound1 Mar 18, 2015 8:01 AM in response to amishmm
    Level 9 (51,467 points)
    Desktops
    Mar 18, 2015 8:01 AM in response to amishmm

    amishmm wrote:

     

    I am not speaking for you. Am I?

    amishmm wrote:

     

    Your argument is like this - other phone has problem so Apple having WiFi problem is also NOT an issue.

    Yes you are.

     

    Stick to the truth, we can read what you said, even though you say that you did not.

  • by JimHdk,

    JimHdk JimHdk Mar 18, 2015 8:03 AM in response to gadgetadam
    Level 7 (28,572 points)
    iPad
    Mar 18, 2015 8:03 AM in response to gadgetadam

    gadgetadam wrote:

     

    No, replacing the router will not fix the issue.  I have an iPad 3rd gen that has WIFI issues that started after installing IOS8 no matter where I go.  My girlfriend has an iPad mini with no issues.  Both of us are on IOS 8.2. 

     

    Truthfully, that sounds like a hardware problem with your iPad 3.

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 8:04 AM in response to JimHdk
    Level 1 (0 points)
    Mar 18, 2015 8:04 AM in response to JimHdk

    Watch my video of my problem and tell me how replacing my router will fix my problem. 

     

    https://www.dropbox.com/s/kisok1spqlisan2/00000.mp4?dl=0

     

    My WIFI "slowdowns" started happening right after I installed IOS8 and it happens on and off on multiple wireless networks. 

  • by wobbly_bob,

    wobbly_bob wobbly_bob Mar 18, 2015 8:04 AM in response to Csound1
    Level 1 (0 points)
    Mar 18, 2015 8:04 AM in response to Csound1

    I've been on other forums but have never seen the amount of insults being made, especially by the expert users who get dots for helping people!

     

    All I was trying to do was get an answer, but just got snide comments. If that's indicative of the Apple community perhaps I will consider alternatives

  • by amishmm,

    amishmm amishmm Mar 18, 2015 8:05 AM in response to Csound1
    Level 1 (0 points)
    Mar 18, 2015 8:05 AM in response to Csound1

    Yes but you missed the point.

     

    Other phone has workaround to resolve the issue.

     

    While Apple has not given me any workaround.

     

    And this is the last response that I had got from Apple about 20days back and there is no update on this:

    Typically if it is a software issue an update will be released that contains the fix or you will be contacted by your original advisor with instructions.

     

    Neither update has fixed it not they have sent me any instructions.

     

    PS: SAD news for me is that I will be forced to sell iphone 6 at loss soon.

  • by Csound1,

    Csound1 Csound1 Mar 18, 2015 8:06 AM in response to wobbly_bob
    Level 9 (51,467 points)
    Desktops
    Mar 18, 2015 8:06 AM in response to wobbly_bob

    wobbly_bob wrote:

     

    I've been on other forums but have never seen the amount of insults being made, especially by the expert users who get dots for helping people!

     

    All I was trying to do was get an answer, but just got snide comments. If that's indicative of the Apple community perhaps I will consider alternatives

    So, why add inaccuracies to your story?

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 8:08 AM in response to JimHdk
    Level 1 (0 points)
    Mar 18, 2015 8:08 AM in response to JimHdk

    A problem with my iPad?  No.  When I was running IOS 8.1.3 I would get the slowdown even if I had my bluetooth turned on.  Now with IOS8.2 I get it only when I'm streaming audio to my bluetooth speaker.  I would think if it was hardware it would be consistent no matter what.  Many have shut off bluetooth and it has "fixed" their issues but it's not really a fix.  It's disabling a feature because of an IOS 8.x bug and/or something that Apple has not yet identified and/or made public. 

     

    If i could I would go back to IOS 7.something and take video of my iPad NOT slowing down to prove it is not a hardware issue.  The trouble with troubleshooting these devices is we can not go back in time and document them working properly.  We can only talk about and document how they are now. 

  • by JimHdk,

    JimHdk JimHdk Mar 18, 2015 8:09 AM in response to gadgetadam
    Level 7 (28,572 points)
    iPad
    Mar 18, 2015 8:09 AM in response to gadgetadam

    gadgetadam wrote:

     

    Watch my video of my problem and tell me how replacing my router will fix my problem.

     

    https://www.dropbox.com/s/kisok1spqlisan2/00000.mp4?dl=0

     

    My WIFI "slowdowns" started happening right after I installed IOS8 and it happens on and off on multiple wireless networks.

     

    Did you actually read my post?

     

    Here it is again:

     

    gadgetadam wrote:

     

    No, replacing the router will not fix the issue.  I have an iPad 3rd gen that has WIFI issues that started after installing IOS8 no matter where I go.  My girlfriend has an iPad mini with no issues.  Both of us are on IOS 8.2. 

     

    Truthfully, that sounds like a hardware problem with your iPad 3.

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 8:10 AM in response to JimHdk
    Level 1 (0 points)
    Mar 18, 2015 8:10 AM in response to JimHdk

    Yes I did read your post but there is so many posts here and they go by so quickly it's difficult to keep up at times. 

  • by wobbly_bob,

    wobbly_bob wobbly_bob Mar 18, 2015 8:11 AM in response to Csound1
    Level 1 (0 points)
    Mar 18, 2015 8:11 AM in response to Csound1

    What inaccuracies? I said friends did not have a problem in the locations I do.

  • by JimHdk,

    JimHdk JimHdk Mar 18, 2015 8:14 AM in response to gadgetadam
    Level 7 (28,572 points)
    iPad
    Mar 18, 2015 8:14 AM in response to gadgetadam

    gadgetadam wrote:

     

    A problem with my iPad?  No.  When I was running IOS 8.1.3 I would get the slowdown even if I had my bluetooth turned on.  Now with IOS8.2 I get it only when I'm streaming audio to my bluetooth speaker.  I would think if it was hardware it would be consistent no matter what.  Many have shut off bluetooth and it has "fixed" their issues but it's not really a fix.  It's disabling a feature because of an IOS 8.x bug and/or something that Apple has not yet identified and/or made public.

     

    If i could I would go back to IOS 7.something and take video of my iPad NOT slowing down to prove it is not a hardware issue.  The trouble with troubleshooting these devices is we can not go back in time and document them working properly.  We can only talk about and document how they are now.

    Well, I have an iPad 3 (in addition to an iPad 4 and an iPad Air 2) all are on iOS 8.2 and have none of those problems nor did that on iOS 8.1.3 (or any previous iOS 8 release).

     

    Why do you have problems and I don't? What conclusion would you draw?

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