E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 12:27 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:27 PM in response to Philly_Phan

    I saw someone jump in front of a bus.  So did Joe and Harry but according to Philly_Phan that's not good enough.  According to Philly_Phan everything is circular logic.  We are not allowed to collaborate with each other to try to figure something out.  That doesn't make sense. 

     

    Philly_Phan.  If you don't have anything to do with the topics we're discussing we don't need your jibber jabber. 

  • by London Lad,

    London Lad London Lad Mar 18, 2015 12:27 PM in response to gadgetadam
    Level 1 (4 points)
    Mar 18, 2015 12:27 PM in response to gadgetadam

    It strikes me that the so called experts with lots of dots are not only in denial of the ios8 wi-fi bug but exceptionally rude and add nothing of worth to the thread. A quick look at their more recent activity just shows more of the same in other threads. Very strange indeed......??

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 12:27 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:27 PM in response to Philly_Phan

    You answered 1 of my 3 questions.  You failed to answer:

     

    So if someone sees and hears something from some people they are not allowed to possible believe it might be true? 

    Did Apple design the iPhone 4 incorrectly causing the deathgrip?

  • by Csound1,

    Csound1 Csound1 Mar 18, 2015 12:29 PM in response to Philly_Phan
    Level 9 (51,467 points)
    Desktops
    Mar 18, 2015 12:29 PM in response to Philly_Phan

    I once knew a hermit, when he left his cave he spoke only in rhyme, "why" I asked, "to stop the crocodiles from eating me", came the reply. When I protested that there were no crocodiles in manchester he smiled, 

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 18, 2015 12:29 PM in response to gadgetadam
    Level 6 (13,576 points)
    iPhone
    Mar 18, 2015 12:29 PM in response to gadgetadam

    You can believe whatever you wish but your belief does not make it true.

     

    I did not and do not own an iPhone-4 so I'm unable to make a judgement and therefore I have no opinion on the matter.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 18, 2015 12:31 PM in response to London Lad
    Level 6 (13,576 points)
    iPhone
    Mar 18, 2015 12:31 PM in response to London Lad

    London Lad wrote:

     

    It strikes me that the so called experts with lots of dots are not only in denial of the ios8 wi-fi bug but exceptionally rude and add nothing of worth to the thread. A quick look at their more recent activity just shows more of the same in other threads. Very strange indeed......??

    Denial of what bug?

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 12:31 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:31 PM in response to Philly_Phan

    Is this circular logic?  It's video that I'M SEEING PERSONALLY and my WIFI started slowing down when I installed IOS8.  Below is IOS8.2.  With IOS8 pre 8.2 I would get those slow speeds when I just had bluetooth turned on.  If you have been following this forum for a while you know bluetooth can cause issues with WIFI with IOS8 according to OTHER people.  Not just me. 

     

    https://www.dropbox.com/s/kisok1spqlisan2/00000.mp4?dl=0

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 18, 2015 12:33 PM in response to gadgetadam
    Level 6 (13,576 points)
    iPhone
    Mar 18, 2015 12:33 PM in response to gadgetadam

    gadgetadam wrote:

     

    I saw someone jump in front of a bus.  So did Joe and Harry but according to Philly_Phan that's not good enough.  According to Philly_Phan everything is circular logic.  We are not allowed to collaborate with each other to try to figure something out.  That doesn't make sense.

     

    Philly_Phan.  If you don't have anything to do with the topics we're discussing we don't need your jibber jabber.

    You are obviously clueless about the meaning of the term "circular logic."

     

    As well.

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 12:33 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:33 PM in response to Philly_Phan

    You're dodging the question.  I did not ask if you owned an iPhone 4.  I asked if(once again)

    Did Apple design the iPhone 4 incorrectly causing the deathgrip?


    It's very simple.  Did Apple make a mistake putting the antenna on the outside non-insulated from human touch?  

  • by Philly_Phan,

    Philly_Phan Philly_Phan Apr 27, 2015 12:35 PM in response to gadgetadam
    Level 6 (13,576 points)
    iPhone
    Apr 27, 2015 12:35 PM in response to gadgetadam

    gadgetadam wrote:

     

    You're dodging the question.  I did not ask if you owned an iPhone 4.  I asked if(once again)

    Did Apple design the iPhone 4 incorrectly causing the deathgrip?


    It's very simple.  Did Apple make a mistake putting the antenna on the outside non-insulated from human touch?  

    *********

     

    I did not and do not own an iPhone-4 so I'm unable to make a judgement and therefore I have no opinion on the matter.


    <Edited by Host>

  • by baldy1983,

    baldy1983 baldy1983 Mar 18, 2015 12:37 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:37 PM in response to Philly_Phan

    Do you know the meaning of the expression "head in the sand"?

  • by gadgetadam,

    gadgetadam gadgetadam Mar 18, 2015 12:38 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:38 PM in response to Philly_Phan

    Circular logic?  We're talking about what we are seeing personally and saying others are experiencing first hand the same or very similar problems.  What we're doing is productive and getting results rather than in our own little worlds not exploring the possibility that others might have issues and problems.  This thread has been going on since September of 2014 when IOS8 came out.  It's very active.  Just because Apple publically hasn't said there is an issue does not mean there is.  How long did it take them to talk about the iPhone 4 deathgrip.  Oh and by the way Apple contacted me, had me install a logging utility on my iPad, collected the information, and had me fill out the questionnaire below.  If we're all full of crap then why did Apple do this and contact others for the same thing?

     

    Information about network:

    * Make

    * Model

    * Firmware Version

    * FCCID of AP/Router

    * Hardware Rev (Only needed if there is NO FCCID)

    * Does this problem occur if the AP/Router is rebooted?

    * When was the last time the AP/Router firmware was updated?

     

     

     

    Network Configuration:

    - Network Mode (b/g/n mixed, b/g only, a/b/g/n, n only etc)

     

    - Security (WPAv1 (TKIP), WPAv2 (AES), WPA-Mixed (TKIP+AES), WEP

     

    - Is a MAC filter used?

     

    - Is this a hidden network?

     

    Who your ISP?

     

    What is the type of WAN connection (Cable, DSL, Fiber, etc)?

     

    What speed is your internet connected rated at?

     

    What is the name of the wireless network?

     

    Have you disabled WMM?

     

    Is DHCP Enabled or is the user using static IP addressing?

     

    Have you tried to connect closer to the Router? What is the outcome?

     

    When the issue is experienced, do non-iOS devices work properly? Are these devices wireless? Sounds like you have other devices that are working, based on your post.

     

     

    If using security, does the problem still occur with Open security?

     

    Does the issue persist when rebooting the iOS device?

     

    Does this issue only occur at home?

     

    Has the user tried changing the operating channel?

     

    Any other work-arounds? If so please describe.

     

    What version of iOS is running on the Apple Device?

     

    If Bluetooth is Disabled, do you still see this issue?

     

    If Location is Disabled, do you still see this issue?

     

    Distance from the Router(include multiple distances portraying signal strength if any)?

     

    Do you have different WiFi name for 2.4Ghz and 5.0Ghz, if so which one was used?

     

    If the customer sees an alert when attempting to join, what is the exact text of the alert?

     

    Did this iOS device ever have expected Wi-Fi functionality?  If so, please elaborate when, what changed, etc.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 18, 2015 12:38 PM in response to baldy1983
    Level 6 (13,576 points)
    iPhone
    Mar 18, 2015 12:38 PM in response to baldy1983

    I most certainly do.  That's why I keep trying to get your head out of it.

  • by baldy1983,

    baldy1983 baldy1983 Mar 18, 2015 12:40 PM in response to Philly_Phan
    Level 1 (0 points)
    Mar 18, 2015 12:40 PM in response to Philly_Phan

    But you are rude in the way you present facts (or rather the facts according to Philly_Phan)

  • by Philly_Phan,

    Philly_Phan Philly_Phan Mar 18, 2015 12:41 PM in response to gadgetadam
    Level 6 (13,576 points)
    iPhone
    Mar 18, 2015 12:41 PM in response to gadgetadam

    gadgetadam wrote:

     

    Circular logic?  We're talking about what we are seeing personally and saying others are experiencing first hand the same or very similar problems.  What we're doing is productive and getting results rather than in our own little worlds not exploring the possibility that others might have issues and problems.  This thread has been going on since September of 2014 when IOS8 came out.  It's very active.  Just because Apple publically hasn't said there is an issue does not mean there is.  How long did it take them to talk about the iPhone 4 deathgrip.  Oh and by the way Apple contacted me, had me install a logging utility on my iPad, collected the information, and had me fill out the questionnaire below.  If we're all full of crap then why did Apple do this and contact others for the same thing?

     

    Information about network:

    * Make

    * Model

    * Firmware Version

    * FCCID of AP/Router

    * Hardware Rev (Only needed if there is NO FCCID)

    * Does this problem occur if the AP/Router is rebooted?

    * When was the last time the AP/Router firmware was updated?

     

     

     

    Network Configuration:

    - Network Mode (b/g/n mixed, b/g only, a/b/g/n, n only etc)

     

    - Security (WPAv1 (TKIP), WPAv2 (AES), WPA-Mixed (TKIP+AES), WEP

     

    - Is a MAC filter used?

     

    - Is this a hidden network?

     

    Who your ISP?

     

    What is the type of WAN connection (Cable, DSL, Fiber, etc)?

     

    What speed is your internet connected rated at?

     

    What is the name of the wireless network?

     

    Have you disabled WMM?

     

    Is DHCP Enabled or is the user using static IP addressing?

     

    Have you tried to connect closer to the Router? What is the outcome?

     

    When the issue is experienced, do non-iOS devices work properly? Are these devices wireless? Sounds like you have other devices that are working, based on your post.

     

     

    If using security, does the problem still occur with Open security?

     

    Does the issue persist when rebooting the iOS device?

     

    Does this issue only occur at home?

     

    Has the user tried changing the operating channel?

     

    Any other work-arounds? If so please describe.

     

    What version of iOS is running on the Apple Device?

     

    If Bluetooth is Disabled, do you still see this issue?

     

    If Location is Disabled, do you still see this issue?

     

    Distance from the Router(include multiple distances portraying signal strength if any)?

     

    Do you have different WiFi name for 2.4Ghz and 5.0Ghz, if so which one was used?

     

    If the customer sees an alert when attempting to join, what is the exact text of the alert?

     

    Did this iOS device ever have expected Wi-Fi functionality?  If so, please elaborate when, what changed, etc.

     

    Then why do you post links to other sites when those sites use your words here as their proof?

     

    By the way, what "results" are you getting?

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