Q: iOS 8 Wi-Fi problems

elcpu wrote:

 

If iOS8 were the root of the problem than ALL iOS8 devices would have the SAME problem but they do not...

 

As another poster indicated there are many devices running iOS8 and working well so there is no systemic issue here but there is a subset running iOS8 which are having problems indeed.

Please explain why all four of your devices AND your replacement device fit into that subset while the vast majority of devices in the world do not.  What is unique about your environment?

I'm having WiFi connectivity issues with iOS 8 as well. 8.1 somewhat reduced the dropping. With 8.2 it begun again.

Let me begin by saying I'm almost 100% certain this is a software problem. I have four iDevices at home – iPad Air, iPad Retina and two IP5S. They are all having Wi-Fi drop issues since iOS 8. The router is a D-Link DIR-655 (1.37EU firmware) running WPA2/AES.

I've tried everything from resetting network preferences to wiping the device entirely. No change. The only temporary solution I've found so far is to turn on and off the Airplane Mode while force quitting Safari.

A $600 device having WiFi issues? ***** Apple, really.

did you update them all on the same day by any chance?

Given your inflators analogy, device variances and the complexity of software, what exactly would you have Apple do?  Surgically update only those with device variances with "fixed" versions of iOS 8?  Wouldn't that then risk breaking the vast majority of devices that are working fine - given modern software complexities? 

What router do you use?

Whilst not all ipads & iphones have the problem, a number do (and judging by comments on here and in the press it is a significant number). As elcpu said "Modern software is very complex and slight variations in the devices can and does affect performance"

So it could be a problem with routers, or it could be a problem with IOS8. But it is very strange that all the problems began following the launch of IOS8, and reports suggest devices still on IOS7 work perfectly in the same situations as problematical IOS8 devices

As Apple have been collecting logs, it would be very interesting if their data shows it is a particular type or types of router where this happens - as that would prove a router issue, and we would know that if we had one then getting a different router will sort things out

Yes we all know the earth is flat, you've told us many times

And the moon is made of cheese, and the moon landings never happened

Insiderinformation wrote:

 

Yes we all know the earth is flat, you've told us many times

 

And the moon is made of cheese, and the moon landings never happened

I'm glad that you finally understand.

The earth is flat, the moon is made of cheese, the moon landings never happened and IOS-8 is defective.  These are all lies that have been circulated on the web.

baldy1983 wrote:

 

Whilst not all ipads & iphones have the problem, a number do (and judging by comments on here and in the press it is a significant number). As elcpu said "Modern software is very complex and slight variations in the devices can and does affect performance"

 

So it could be a problem with routers, or it could be a problem with IOS8. But it is very strange that all the problems began following the launch of IOS8, and reports suggest devices still on IOS7 work perfectly in the same situations as problematical IOS8 devices

 

As Apple have been collecting logs, it would be very interesting if their data shows it is a particular type or types of router where this happens - as that would prove a router issue, and we would know that if we had one then getting a different router will sort things out

I'm not inclined to blame the routers because individuals have been reporting problems using multiple routers.

There is something unique in the environment of those that are experiencing problems.  Consider first that the quantity of reported problems is really insignificant in comparison with the quantity of devices in the field.  The "news reports" are useless because they all point back to this very thread as their proof.

Consider also that at least one individual has stated that he/she is having problems with ALL IOS-8 devices that he/she owns (in one case, I counted five devices).  At the same time, those that have not experienced any problems at all also have many devices at the IOS-8 level.  Again, there is something unique in the environments.

What is this unique characteristic?  I wish that I knew.

I think Philly_Phan is right here.  Before all the cyber sleuths point out that this is a new account and that therefore I'm a troll, yes, I just created this account to post.  I prefer to not use my main AppleID on the forums anymore because my username was my complete full name.  In general I don't think that's a great idea on threads that have degraded into juvenile p***ing matches and personal attacks such as this one has.

My strong belief is that the problem is not a clear cut BUG in iOS 8, per se.  I think that the wifi stack in iOS 8 opens itself up to having problems under certain situations related to 1) the wifi signal environment, 2) router settings and 3) bizarre as it may seem, SOME iOS hardware.  This an extremely hard one to nail down.  The explanation on that "Fried" site certainly seems plausible, but my understanding of that isn't strong enough to say for sure.  I was also contacted by Apple Techs and provided lots of logs.  My wifi woes are now 90% gone.  This is after spending lots of time actively trying to debug/work around this myself, both with Apple and on my own.  Here are some facts as related to my experience:

- The problem was definitely triggered by iOS8.  I have experienced the problem (connectivity, rejected credentials, slow/bursty speeds) on multiple devices as soon as I upgraded them to iOS8 - an iPad Air, iPad 2, iPhone 5S.  All were working flawlessly on iOS7.  I upgraded to iOS 8 and the problem started.  Nothing in the wifi environment(s) changed.  The issue occurred both at home and at work.

- Multiple other devices had no wifi problems at all - Win laptop, iMac, MacBook Pros, Android devices, iPhone 4S' and iPad minis still on iOS7, etc.  It was ONLY devices that were upgraded to iOS8.

- During all this, I got my new iPhone 6 VZW which of course shipped with iOS8.  Same wifi problems. Note that I'm pretty sure I did a transfer/restore from my old 4S when I set this iPhone 6 up.

- I tried another iPhone 6 ATT out of the box and ironically it had NO problems with wifi in the exact same locations.  I could hold them side-by-side and my VZW iPhone 6 would keep dropping wifi and have erratic speeds.  The ATT one would have no problems.

- I can't believe it was just bad hardware.  Multiple devices don't all fail at the exact same time with the exact same issues that just coincidentally occur with an OS upgrade.  But for the heck of it, I went to the Apple Store and had them swap my new VZW iPhone 6 for another one.  THIS ALSO HAD THE SAME WIFI PROBLEMS.  The device was setup as a new device.  No backup was used.

- At this point I was left with multiple devices on iOS8 having wifi problems, but one iOS8 device not having any, along with numerous other devices also without problems.  So to me, it's some odd interoperability problem.  Yes, one could say iOS8 caused it, or at least exposed it.  And I believe Apple should work to resolve it.  True, the majority of users don't have any problems.  But ONLY iOS devices running iOS8 do.

I seem to have resolved the problem for the most part...not entirely sure how or why.  If I knew that, I'd be posting "The Solution".  I'll post the debug and workaround effort later...this has gotten long enough.

So as with my devices, everything worked fine on IOS7 but when I loaded IOS8 my problems started

There are some who claim it is a problem with IOS, and others who say it is an issue with the router used

But I have an iPad and an iPhone 5 (Apple) running IOS8 (Apple) my daughter has an iPhone 6 (Apple) and has the same problems at my house, her house and when using other wifi. We have different routers.

So I am hoping Apple will be helping with a solution

old_chap wrote:

 

So I am hoping Apple will be helping with a solution

Then take it to an Apple Store, demonstrate the problems there and ask for assistance.  You are accomplishing nothing by repeatedly describing your problems to other owners.

Already been through that - taken to Apple Store twice, they say there is nothing wrong with the phone (even though it lost connection whilst I was there). It's out of warranty & their suggestion was I buy a new iPhone 6. But with no guarantee it would cure problem I declined

What type of router do you use? As you never have any problems I'd be willing to try anything

Have you tried an Apple router?

old_chap wrote:

 

Already been through that - taken to Apple Store twice, they say there is nothing wrong with the phone (even though it lost connection whilst I was there). It's out of warranty & their suggestion was I buy a new iPhone 6. But with no guarantee it would cure problem I declined

 

 

 

What type of router do you use? As you never have any problems I'd be willing to try anything

I would have asked to speak with a manager, especially since it lost a connection while there.

My router is Cisco but I don't know the model number - I'll take a look later.  I do know that the WiFi is WPA2PSK-AES .  I did not select the router myself.  It was supplied by Comcast (my cable supplier).

Again, I'm not convinced that the router is to blame.  Various posters have reported problems with multiple routers.