E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by mmurray47,

    mmurray47 mmurray47 Apr 10, 2015 2:55 PM in response to nazarite99
    Level 1 (0 points)
    Apr 10, 2015 2:55 PM in response to nazarite99

    But  wait!  "iOS 8 has been the issue the whole time" and now some users are reporting the latest update fixed their problem! Which one is it and how can this be!?  Is it "selective healing software"!?

  • by elcpu,

    elcpu elcpu Apr 10, 2015 2:57 PM in response to Csound1
    Level 6 (16,265 points)
    Photos for Mac
    Apr 10, 2015 2:57 PM in response to Csound1

    What is your criteria for 'many'

     

    And you did note that I said, "some in this thread" or did you just choose to ignore that?

     

    Certainly more than three. And here we go again, instead of concentrating on the technical content of my post, the fact that I agreed with you that “they are not deluding themselves” and the fact that I also agreed with your earlier post that “there is more than one cause / bug” you choose to reply in a insolent way as you have to others many times in the past  You can have the last word, have a great day… 

  • by Csound1,

    Csound1 Csound1 Apr 10, 2015 3:24 PM in response to elcpu
    Level 9 (51,467 points)
    Desktops
    Apr 10, 2015 3:24 PM in response to elcpu

    Why bother to rewrite what I said, I preferred it my way, especially when attributed to me.

  • by PS61,

    PS61 PS61 Apr 10, 2015 3:31 PM in response to mmurray47
    Level 1 (4 points)
    Apr 10, 2015 3:31 PM in response to mmurray47

    You have no credibility here. You insisted repeatedly that iOS 8 had no Wi-Fi issues whatsoever. Now that Apple has spoken to the contrary your words are meaningless. Have a good day.

  • by amishmm,

    amishmm amishmm Apr 10, 2015 8:42 PM in response to E-2043
    Level 1 (0 points)
    Apr 10, 2015 8:42 PM in response to E-2043

    Now that Apple has accepted that there were issues with WiFi. I wonder why some people still continue arguing.

     

    Why should anyone solve problem with 8.3?! If update of 8.3 created issue with some other people - it is again Apple's fault.

     

    Its their responsibility to address issues.

     

    Please do not create ANOTHER FLOOD of non-relevant posts.

     

    I still have WiFi issues, even after update to 8.3 - I expect Apple to resolve it.

     

    Now that Apple has admitted to ISSUES I request those who do not have issue OR do not have concrete solution please please do not continue to post and debate.


    I also request moderators to take appropriate action. Please keep this thread clean and relevant. So that we can track it without reading several non-related posts everyday.


    Thank you.

  • by don_wan,

    don_wan don_wan Apr 11, 2015 3:28 AM in response to amishmm
    Level 1 (0 points)
    Apr 11, 2015 3:28 AM in response to amishmm

    Well 8.3 hasn't fixed my wi- fi issues on 4S either. Typing this on my iPad which has always had solid wi-fi, while the phone is 2" away and currently searching for networks. It will occasionally find my home router, attempt to connect then it will disappear again and the search starts again. Have just restarted the phone an wi-fi now back again and connected.

  • by Phil535,

    Phil535 Phil535 Apr 11, 2015 3:35 AM in response to don_wan
    Level 1 (0 points)
    Apr 11, 2015 3:35 AM in response to don_wan

    I just updated my iPhone 4s to iOS 8.3 and, unfortunately, my wifi problem remains unsolved.

    The wifi button remains greyed - I still cannot use wifi at all.

  • by London Lad,

    London Lad London Lad Apr 11, 2015 4:03 AM in response to London Lad
    Level 1 (4 points)
    Apr 11, 2015 4:03 AM in response to London Lad

      

      

    8.3 seems to have provided fixes for all the problems I was having too.

    So far:-

    No password rejection at log on to a network.

    No dropped wi-fi connexions or failed hand offs

    No drop-outs when streaming audio by airplay

    No massive speed drops


    OK I thought it may be helpful to post a quick update now I've had a chance to run 8.3 for a while.

     

    I have installed ios 8.3 on the following apple devices in my household: iphone 5s, 5c, ipad 3, ipad 4 and an apple TV.

     

    As I have mentioned before I run a cluster of 4 Cisco professional wireless access points and have numerous other wireless computers and devices on the network.

     

    Since the ios 8.3 install none of the apple devices have had any incidents of wi-fi password rejection, there have been zero incidences of the wi-fi connexion being dropped or failing to hand off from wap to wap and I can now conduct a Skype call and wander round the house being handed off from wap to wap just as I used to with ios 7. Speed tests run normally and consistently and are no longer influenced by having bluetooth or airplay enabled as they were with previous versions of ios 8.

     

    I have tested my iphone 5s in a number of friends homes and offices where the bug previously caused problems with wi-fi and all seems to be back to ios 7 performance, i.e. working fine.

     

    I have spoken to a number of other iphone / ipad users and also engineers at my workshops and they all say 8.3 has returned wi-fi to normal with one exception which is something I had noticed too; When ios 8 came out and the wi-fi problem first started, a symptom I encountered was an intermittent problem with starting an airplay connexion, airplay hanging, and jumping to another track after the hang was resolved by restarting airplay. I use airplay for audio-books everyday and this was a problem that started with ios8. I note that with ios 8.3 although this problem has improved and is now less frequent it's still not completely gone away and I have received the same reports from other users too.

     

    I also notice a change in behaviour when playing audio-books via airplay, previous to ios8.3 you were able to close the music app while it was playing and then restart the same book or track from control centre without re-running the music app. Now if you do this control centre will start playing a seemingly random song rather than the book you were playing previously. Not a big problem but interesting in light of the remaining airplay problem.

     

    With regard to people still encountering wi-fi problems, it crossed my mind that with all the nonsense 'cures' being suggested in this and other threads by people insisting there was no bug, it may be possible that some people could still be running 'odd' router wi-fi settings or 'odd' phone settings. I guess it's worth making sure that everything is set back as it was before ios 8 ?

  • by Tehyar,

    Tehyar Tehyar Apr 11, 2015 6:37 AM in response to E-2043
    Level 1 (0 points)
    Apr 11, 2015 6:37 AM in response to E-2043

    8.3 did not fix wifi for me. I still randomly get periods of password rejection and failed connection for any of the access points in my house. Only my 4 iOS devices with 8+ have these issues. My 2 macbooks, pc laptops, various other devices do not. (Though 8.3 bricked my 3 week old mbpro - that's another issue)

     

    edit: oops - I meant to say the parallel OS X release bricked my mbpro.

  • by Csound1,

    Csound1 Csound1 Apr 11, 2015 6:33 AM in response to Tehyar
    Level 9 (51,467 points)
    Desktops
    Apr 11, 2015 6:33 AM in response to Tehyar

    Tehyar wrote:

     

    (Though 8.3 bricked my 3 week old mbpro - that's another issue)

    How on earth did you install an IOS operating system on a Mac, no wonder it doesn't work right. Try installing OS X instead.

  • by Tehyar,

    Tehyar Tehyar Apr 11, 2015 6:35 AM in response to Csound1
    Level 1 (0 points)
    Apr 11, 2015 6:35 AM in response to Csound1

    LOL yes, I meant the parallel OS X release.

  • by Csound1,

    Csound1 Csound1 Apr 11, 2015 6:37 AM in response to Tehyar
    Level 9 (51,467 points)
    Desktops
    Apr 11, 2015 6:37 AM in response to Tehyar

     

     

    Phew, I was wondering what to say next.

  • by lotust,

    lotust lotust Apr 11, 2015 6:51 PM in response to Csound1
    Level 1 (4 points)
    Apr 11, 2015 6:51 PM in response to Csound1

    apple support contacted me weeks ago.  The emailed me a link to install some sort of log file.   They called me later to ask me 100 questions and I was very patience.   They could not see a problem on my wifes iphone 5 running ios 8.2 , The problem is sill here with IOS 8.3... This is a serious problem.  

  • by Philly_Phan,

    Philly_Phan Philly_Phan Apr 11, 2015 6:52 PM in response to lotust
    Level 6 (13,576 points)
    iPhone
    Apr 11, 2015 6:52 PM in response to lotust

    lotust wrote:

     

    apple support contacted me weeks ago.  The emailed me a link to install some sort of log file.   They called me later to ask me 100 questions and I was very patience.   They could not see a problem on my wifes iphone 5 running ios 8.2 , The problem is sill here with IOS 8.3... This is a serious problem. 

    What in the world do you expect us to do for you?  Why don't you contact Apple for followup?

  • by umsanpra,

    umsanpra umsanpra Apr 11, 2015 9:22 PM in response to Tehyar
    Level 1 (0 points)
    Apr 11, 2015 9:22 PM in response to Tehyar

    IOS 8.3 did NOT fix the wifi issue on my Iphone 4S. Did apple really tested this defect before having this updated in the release notes?

    After the 8.3 update, still my phone loses wifi connection in seconds. I am getting frustrated every time after hopefully going for new IOS upgrade which doesn't resolve my issue. This is a serious problem which apple has to look to keep their customers happy and stay with apple.

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