E-2043
Level 1 (2 points)

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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E-2043

Q: iOS 8 Wi-Fi problems

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  • Helpful answers

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  • by PS61,

    PS61 PS61 Apr 16, 2015 5:56 PM in response to elcpu
    Level 1 (4 points)
    Apr 16, 2015 5:56 PM in response to elcpu

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator.

     

    I am glad, elcpu.  Thanks for doing this.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Apr 16, 2015 6:00 PM in response to PS61
    Level 6 (13,576 points)
    iPhone
    Apr 16, 2015 6:00 PM in response to PS61

    PS61 wrote:

     

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator.

     

    I am glad, elcpu.  Thanks for doing this.

    And half of his posts got removed!

  • by Bootsox,

    Bootsox Bootsox Apr 16, 2015 9:55 PM in response to kingmorgan
    Level 1 (0 points)
    Apr 16, 2015 9:55 PM in response to kingmorgan

    You're just taking an unnecessary risk, although 8.3 has improved things (a bit) for myself it is nowhere near as good as IOS7.

  • by old_chap,

    old_chap old_chap Apr 16, 2015 10:29 PM in response to elcpu
    Level 1 (16 points)
    iPhone
    Apr 16, 2015 10:29 PM in response to elcpu

    Have you tried changing the DNS settings - this was covered a few pages back (unless now deleted)

     

    Whilst it didn't cure the drop-out problems I was having, it did give an improvement in speed

  • by Insiderinformation,

    Insiderinformation Insiderinformation Apr 17, 2015 12:23 AM in response to Philly_Phan
    Level 1 (0 points)
    Apr 17, 2015 12:23 AM in response to Philly_Phan

    Philly_Phan wrote:

     

    PS61 wrote:

     

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator.

     

    I am glad, elcpu.  Thanks for doing this.

    And half of his posts got removed!

    Half his posts got removed. Who are you referring to ?

  • by Insiderinformation,

    Insiderinformation Insiderinformation Apr 24, 2015 12:45 PM in response to elcpu
    Level 1 (0 points)
    Apr 24, 2015 12:45 PM in response to elcpu

    elcpu wrote:

     

    As most of us are aware, two individuals had been posting insulting / rude comments on this thread in violation of Apple’s Terms of Use Agreement. These individuals apparently felt that they were immune to the ToU since they have a high level of Apple points. Regardless of their level, all posters need to abide by the ToU or risk loosing their posting privileges.

     

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator. Hopefully this will allow the rest of us to post issues and potential solutions without offensive / rude commentary.

     

    Well done from me as well.

     

    Now I wonder which two individuals it could be?

     

    <Edited by Host>

  • by Csound1,

    Csound1 Csound1 Apr 17, 2015 4:51 AM in response to Insiderinformation
    Level 9 (51,467 points)
    Desktops
    Apr 17, 2015 4:51 AM in response to Insiderinformation

    Insiderinformation wrote:

     

    Philly_Phan wrote:

     

    PS61 wrote:

     

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator.

     

    I am glad, elcpu.  Thanks for doing this.

    And half of his posts got removed!

    Half his posts got removed. Who are you referring to ?

    The person referenced in the post

  • by Insiderinformation,

    Insiderinformation Insiderinformation Apr 24, 2015 12:45 PM in response to elcpu
    Level 1 (0 points)
    Apr 24, 2015 12:45 PM in response to elcpu

    elcpu wrote:

     

    As most of us are aware, two individuals had been posting insulting / rude comments on this thread in violation of Apple’s Terms of Use Agreement. These individuals apparently felt that they were immune to the ToU since they have a high level of Apple points. Regardless of their level, all posters need to abide by the ToU or risk loosing their posting privileges.

     

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator.  Hopefully this will allow the rest of us to post issues and potential solutions without offensive / rude commentary.

    I saw e-mail that Philly_Phan posted "You must be so proud"

     

    Isn't it a shame it had to come to that

     

    <Edited By Host>

  • by Philly_Phan,

    Philly_Phan Philly_Phan Apr 24, 2015 12:47 PM in response to Insiderinformation
    Level 6 (13,576 points)
    iPhone
    Apr 24, 2015 12:47 PM in response to Insiderinformation

    Insiderinformation wrote:

     

    elcpu wrote:

     

    As most of us are aware, two individuals had been posting insulting / rude comments on this thread in violation of Apple’s Terms of Use Agreement. These individuals apparently felt that they were immune to the ToU since they have a high level of Apple points. Regardless of their level, all posters need to abide by the ToU or risk loosing their posting privileges.

     

    On Tuesday April 14 I emailed the Apple Support Communities moderator and reported these two individuals to the moderator. Hopefully this will allow the rest of us to post issues and potential solutions without offensive / rude commentary.

    I saw e-mail that Philly_Phan posted "You must be so proud"

     

    Isn't it a shame it had to come to that

    I saw it, too.

     

    <Edited By Host>

  • by Csound1,

    Csound1 Csound1 Apr 17, 2015 7:39 AM in response to martinfromcork
    Level 9 (51,467 points)
    Desktops
    Apr 17, 2015 7:39 AM in response to martinfromcork

    martinfromcork wrote:

     

    I've the same issue with my iPhone 5S and iPad mini. I have a 200 Mbps line

    I don't believe that you have a 200Mb/s upload line, test it for yourself using this test and post the actual result please.

  • by elcpu,

    elcpu elcpu Apr 17, 2015 8:34 AM in response to Bootsox
    Level 6 (16,265 points)
    Photos for Mac
    Apr 17, 2015 8:34 AM in response to Bootsox

    Hi Bootsox. I saw your earlier comments to me - thanks for the nice words. Regarding kingmorgan and 8.3, I agree that it would be a risk. He stated that he needed an app that only works on iOS 8 thus his quandary. Some good guys like London_ Lad have reported great results with 8.3, others unfortunately have not. I am on 8.3 and as I have posted I have solid connectivity and range, no real issues with Wi-FI on 4 iOS devices except for AirDrop / Bluetooth. When they are off all is ok, when they are on (on any of 4 devices) speeds drop to below 1 Mbps, still usable but at slow rates. I am typing this on my MacBook Pro (late 2014) and it has no issues with Wi-Fi or AD/BT (neither do my 2 Dells). My recommendation to kingmorgan is to update if he really needs the iOS 8 app (a gamble which may workout ok, but then again!!). Apple addressed some of the Wi-Fi / Bluetooth issues with 8.3 but not all. IMO other fixes are likely with subsequent updates.

  • by old_chap,

    old_chap old_chap Apr 17, 2015 8:38 AM in response to elcpu
    Level 1 (16 points)
    iPhone
    Apr 17, 2015 8:38 AM in response to elcpu

    Just wondering - if he does a full back-up, then upgrades to IOS8, if it doesn't work woils a full reset & restore from back-up put it back to IOS7?

  • by elcpu,

    elcpu elcpu Apr 17, 2015 8:42 AM in response to old_chap
    Level 6 (16,265 points)
    Photos for Mac
    Apr 17, 2015 8:42 AM in response to old_chap

    Have you tried changing the DNS settings - this was covered a few pages back (unless now deleted)

    Whilst it didn't cure the drop-out problems I was having, it did give an improvement in speed

     

    Hi old-chap, thanks for your suggestion.  Yes I have changed the DNS on 2 of my devices (mine, my wife's are as-is). I am using Google's DNS 8.8.8.8. Changing the DNS may improve the latency (ping) speed slightly but this is not an issue for me. I routinely get pings in the 20-25 ms, good enough from my end. I likewise have no problems with drop-outs or UL speeds, only with DL IF I have AD / BT on.

  • by Csound1,

    Csound1 Csound1 Apr 17, 2015 8:45 AM in response to old_chap
    Level 9 (51,467 points)
    Desktops
    Apr 17, 2015 8:45 AM in response to old_chap

    old_chap wrote:

     

    Just wondering - if he does a full back-up, then upgrades to IOS8, if it doesn't work woils a full reset & restore from back-up put it back to IOS7?

    No, it will not.

  • by elcpu,

    elcpu elcpu Apr 17, 2015 8:45 AM in response to old_chap
    Level 6 (16,265 points)
    Photos for Mac
    Apr 17, 2015 8:45 AM in response to old_chap

    Just wondering - if he does a full back-up, then upgrades to IOS8, if it doesn't work woils a full reset & restore from back-up put it back to IOS7?

     

    I don't think so since Apple is not signing iOS 7 (has not for quite a while). I think the reset and restore will take the device to 8.3.

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