Q: iOS 8 Wi-Fi problems

That's a very interesting thought. Apple don't make all the components themselves, if the Wi-Fi chips are made by different companies and one supplier (or even a batch) has built their production slightly differently it would explain why some users have problems & others don't.

It would be something for Apple to investigate (maybe next time you speak to the Apple engineer you could mention), there may be a way they could check the devices with problems & see if they can trace which supplier provided the Wi-Fi chips that are "faulty"

1) Uh no - I wasn't insinuating.  I was referring to others.

2) ongoing and guaranteed compatibility with third party products (i.e every router on the planet) is NOT a responsibility of Apple's (or Microsoft's or Samsung's).  I've said that 100 pages back as well. 

(Amazing now there are others using my almost exact words)...

"Apple don't make all the components themselves, if the Wi-Fi chips are made by different companies and one supplier (or even a batch) has built their production slightly differently it would explain why some users have problems & others don't."

Eureka! 

baldy1983 wrote:

 

That's a very interesting thought. Apple don't make all the components themselves, if the Wi-Fi chips are made by different companies and one supplier (or even a batch) has built their production slightly differently it would explain why some users have problems & others don't.

 

It would be something for Apple to investigate (maybe next time you speak to the Apple engineer you could mention), there may be a way they could check the devices with problems & see if they can trace which supplier provided the Wi-Fi chips that are "faulty"

I did bring it up with the person that reached out to me from Apple.  Of course I'm not going to crack open my iPad to find out who made the chip and ask others to do the same and start comparing especially since this is just a theory. 

Wouldn't suggest anyone opens their ipad or iphone

But I'm sure Apple know which devices (from serial numbers) have components from which supplier, so could check and if it is a particular supplier that has created the problem then I doubt they will be getting much more business from Apple!

There is now another thread on this forum dealing specifically with Wi-Fi issues since 8.3 came out (80 comments so far).

ios 8.3 wifi problems with wifi??

8.3 solved various Wi-Fi issues as Apple stated in their release notes and created problems for others as seen below. I was also contacted by Apple Engineering since 8.3 was released. Data on my settings (iPhone, iPad, and Routers/APs) were collected for Engineering to study. As was reported here about 100 pages ago, using Bonjour over AWDL requires the Wi-Fi chip to transmit and receive over two interfaces simultaneously. The Broadcom chips used in iOS devices have evolved over time. There is no single fix for these issues, at least not yet. Hope the next release provides additional support.

CharlieG2010 wrote:

Just glomming-on to add to the calls for a Wifi problem fix.  I'm one of those who did NOT have any Wifi probs with my iPad Air 2 until upgrading to 8.3 (8.2 worked ok). Now, I get disconnects all the time; prompts to re-enter Wifi password (which isn't accepted)...ironic that the update which was supposed to fix this problem actually introduced it for me. Has Apple forgotten that their success was built on usability and reliability?  If iOS is going to become as unstable as Android, I might as well switch so I can at least enjoy more bells & whistles...and an open mobile OS.  Of course, I would much prefer the rock-solid iOS of years past...

COUNT ME IN..

I'm yet another customer from the near million that have viewed this thread and still have the dreaded WiFried problem on iOS 8.3.

Apple you said, “Addresses an issue where some devices disconnect intermittently from Wi-Fi networks”

But this isn't the case.. The problem still exists even after the update.

I've tried everything under the sun. I've even been given a new iPhone from the genius bar, but the problem  still persists.

PLEASE APPLE. TREAT THIS AS YOUR NUMBER 1 PRIORITY AND FIX THIS PROBLEM ASAP.

Thanks

That's a very interesting thought. Apple don't make all the components themselves, if the Wi-Fi chips are made by different companies and one supplier (or even a batch) has built their production slightly differently it would explain why some users have problems & others don't.

 

It would be something for Apple to investigate (maybe next time you speak to the Apple engineer you could mention), there may be a way they could check the devices with problems & see if they can trace which supplier provided the Wi-Fi chips that are "faulty"

Sorry, but what about "quality assurance"? As written before (and others did as well) my iOS8 devices connect (if so, that is) to an Apple router. Intermittent drops, bad data rate etc. - even with devices, that belong to the most actual product line.

Wouldn't one expect Apple to test their devices' compatibility/functionality/interoperability/connectivity with other Apple devices? I'm quite sure, Apple does.

I bet it's a quirk in one of those new iOS8.3 "features" (as e.g. WiFi calls).

amishmm wrote:

 

Csound1 wrote:

That is of no use unless information is kept in order to identify what is a 'bad' router and what is not a bad router, can you tell me which router to use, yes or no

 

Which router to use? Well as I said earlier only apple can tell us which routers are incompatible. (based on complaints they received till date)

 

If you still ask me then as I said in one of the posts earlier - new router which works is Netgear D500

 

If you want to try / test incompatible router with your iphone / ipad - try one that I already mentioned - Beetel 480TC1. I am not sure if you will find it in your country though.

I use Cisco (4400) and Apple Routers, and I have never had issues with any version of OS X, I also connect in airports etc, works fine but clearly it doesn't for all users. A systemwide fault is unlikely, too many people with no issues so it must a condition that requires some other circumstance(s), it would be good to try to understand that.

Well unfortunately I do not have time to track the circumstances. And it is not my job to resolve the issue. Apple should either fix the issue or declare the list of wifi routers which can have issue. So that end user can either purchase new compatible router OR decide not to purchase iPhone.

I cooperated with Apple to provide whatever information they asked and after that they stopped responding me. I can not do anything more if I do not get any response.

The ios 8.x wi-fi bug has nothing to do with wi-fi routers or WAPs. If a wi-fi router or WAP complies with the relevant 802.11x standard (which they must do to be sold in the UK or US) and has the correct settings, then they should work with all wi-fi devices that use that standard, as they did with apple devices up until ios 8.x. It's madness to suggest that everyone should start changing their routers or WAPs to accommodate one manufactures phone running one specific OS, and Apple are certainly not suggesting this as they have admitted to ios 8.x wi-fi problems as witnessed by their ios8.3 bug fix list.

As I have posted before, ios 8.3 fixed the bug for me as far as wi-fi speed, disconnection and password rejection was concerned but I do still have Air play bugs. Roll on 8.4.

amishmm wrote:

 

Well unfortunately I do not have time to track the circumstances. And it is not my job to resolve the issue. Apple should either fix the issue or declare the list of wifi routers which can have issue. So that end user can either purchase new compatible router OR decide not to purchase iPhone.

 

I cooperated with Apple to provide whatever information they asked and after that they stopped responding me. I can not do anything more if I do not get any response.

I am not suggesting that you should do the research, but it would seem that more is needed, each revision of 8 has had positive results for some, negative for others, or no effect at all, that points to a set of external triggers, if not causes. That I can not duplicate the problem with any version of 8, on any device and in every location I have tried just makes it harder to do.

I think out of all routers, the Apple Airport I've got should be compatible. That said, I experience this iPad-issue both on WiFi at home and cellular away from home. It started with 8.x. I know the latest release said it fixes some WiFi-issues, so I was delighted to install it. It performed okay starting out with some less delay, but I shouldn't have had my hopes up. The Internet-connection icon is never gone for me. I go to load a webpage in Safari, and it'll take up to a minute of "Loading" with a blank screen until it shows all of the page. When I open Wordfeud, I can sit and watch it start up, see the text "Logging in..." for a long time, and then it gets started. Once it's loaded a webpage or started Wordfeud, it'll work for some time, enough for me to load a couple of webpages, for example, and then it's back to a minute of blank page and "Loading". I'm not sure what's causing these intervals. Maybe a downtick on the batterylevel? I haven't been watching it. I'm mostly ****** off at it. Like many others, I've had an iPad I bought and a mobile broadband I'm paying for it that's been pretty unusable this year.

Is there anywhere I can turn with my complaints regarding an unusable product not working as advertised? I e-mailed Apple Support months ago with my complaints, but they never responded. Even if they fix this problem today, there's half a year of troubles with the iPad that I'll never get back.

(With iOS 8, there were also other issues with my iPhone 5S. I had to restart it every morning because it wouldn't get e-mail, surf, or receive messages. I'd reboot it and all those things would come flooding in from over the night. That seems to have been more or less worked out over some minor upgrade.)

After upgrading both my iPad Air and iPhone 6 to iOS 8.3, wifi problem came back, My router is a timecapsule 4th gen.

This time the problem was anyway solved deleting existing wifi connections and create new ones. This solved my problem while restarting all devices and even resettng them didn't work. Hope this will help someone.

Antonio

I believe I have now solved my problem. I now appears that my particular issue was being caused the Netgear Genie app on my iPad. This has some kind of option for controlling access to media which I have never used and never activated. In addition is was showing as inactive. Despite all of that deleting the app and rebooting my iPad has completely fixed my connection issues. I will report the issue to Netgear if I can.