Q: iOS 8 Wi-Fi problems

psmythirl wrote:

 

I believe I have now solved my problem. I now appears that my particular issue was being caused the Netgear Genie app on my iPad. This has some kind of option for controlling access to media which I have never used and never activated. In addition is was showing as inactive. Despite all of that deleting the app and rebooting my iPad has completely fixed my connection issues. I will report the issue to Netgear if I can.

Thanks for the information.

After spending nearly $200 to get our internet service provider to debug the problem it all was from one simple setting! You need to change your Wireless Network Channel from Auto to either: 1, 6, or 11. Try setting the Wireless Network Channel to 11 first and the make sure you apply the settings. Your router will then reboot and everything should work!

NETGEAR Router R6300v2

iPhone 5, iPhone 6, and MacBook Pro 2014

bdempsey98 wrote:

 

After spending nearly $200 to get our internet service provider to debug the problem it all was from one simple setting! You need to change your Wireless Network Channel from Auto to either: 1, 6, or 11. Try setting the Wireless Network Channel to 11 first and the make sure you apply the settings. Your router will then reboot and everything should work!

 

NETGEAR Router R6300v2

iPhone 5, iPhone 6, and MacBook Pro 2014

Thanks for telling us.

Channel has nothing to do with the issue. Your issue was purely related to channel.

Channel is used for less disturbance with other WiFi routers in neighbourhood.

If everyone in your neighbourhood switches to channel 6 then it will again cause interference.

I had run WiFi signal test and I have been using channel 6 from 3 months and still had WiFi issue.

In most cases leaving channel to "Auto" is best solution because your WiFi router will pick best channel with least interference.

This is also recommended by Apple here: (i.e. to keep channel on Auto)

Recommended settings for Wi-Fi routers and access points - Apple Support

After spending nearly $200 to get our internet service provider to debug the problem it all was from one simple setting! You need to change your Wireless Network Channel from Auto to either: 1, 6, or 11. Try setting the Wireless Network Channel to 11 first and the make sure you apply the settings. Your router will then reboot and everything should work!

I wish it was that simple... Channels 1, 6, and 11 are the only discreet channels on the 2.4 Ghz band. All other channels are a combination of the three. As amishmm said, for most of the people having issues the channel has nothing to do with the problem. Selecting the channel with the least interference is helpful but not the main issue reported here. Also when any changes are made that prompt a Wi-Fi bounce a temporary "fix" will appear but it does not last (well reported before).

As at least 3 of the recent posters have fixed their problems (note 'their') by trying different channels, or apps, or just resetting the connection. I will encourage others to ignore the dismal advice being offered and carry on trying, more success than failure today. Even just by channel changing

Csound1 wrote:

 

As at least 3 of the recent posters have fixed their problems (note 'their') by trying different channels, or apps, or just resetting the connection. I will encourage others to ignore the dismal advice being offered and carry on trying, more success than failure today. Even just by channel changing

If iOS users weren't having WiFi problems with iOS 7.x, but are experiencing WiFi problems with iOS8.x, either Apple needs to fix the problem or they need to provide their user base with a definitive explanation of what is causing the problem and how to fix it.  Users should not have to be left on their own to determine a resolution for a problem that was obviously created by this iOS update.

I had the same problem when I first updated to iOS 8.  I mucked around with iPhone settings, WiFi settings, etc.  I no longer have a problem, but I have no idea what fixed the problem... was it a settings change... was it an iOS 8.x update... was the sun emitting an excessive number of mystery particles at the time?  I have no idea what resolved my issue, but Apple should and they should be able to educate their users on how to resolve the issue.

<Edited by Host>

• In my case with a iPad mini with NO cellular and a Billion 7401GVP R3 router the WiFi issue is still not resolved!
• I can connect a Windows PC, a Samsung Galaxy TAB, a Samsung phone, an Asus eeePc, a MacBook pro and iPhone to the above router and establish a secure WPA2-PSK connection to wifi with 100% uptime.
• BUT when I try to connect the iPad it falls over every time until I did the following to recover for a sort period of time.

STEPS TAKEN

•      Re-boot ipad. Press and hold the Sleep/Wake button until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.  page 128 iPad user manual.

       Then force power down if the above gives you trouble.

            Hold down both the Sleep/Wake button and the Home button. Ten seconds or more.  Hold until the Apple logo appears.

  more details on re-booting:  http://ipad.about.com/od/iPad_Guide/ss/How-To-Reboot-Your-iPad-Power-Off.htm

•   Restore to factory settings by loading the latest version of ios that your machine will support:

                 Do a full backup of your device.  Twice is best -- cloud and computer.

• Then use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS. Connect using ipad cable to USB.

     http://support.apple.com/kb/HT1414?viewlocale=en_US&locale=en_US

• Put your iOS device into recovery mode, then restore it using iTunes by holding down power and Home button until iTunes device logo and cable appears instead of Apple on iPad screen.:

     http://support.apple.com/en-us/HT201263

• ROUTER
  rename and reset password to alpha characters only.

            Last resort was  to edit the router name to simplify it with no numerics (alpha only) all lowercase and also create a simple alpha (lowercase no numbers) password for WPA2-PSK

End Result?

Wifi keeps dropping out after a period of time 30 mins or so and you need to Reset the network (Settings/General/Reset) and relogin to WiFi.

iCloud fails as well after a period time so the connection to the iCloud username and password as well as the WiFi are linked together with this issue of dropout.

Very unsatisfactory and unstable behaviour that needs to be rectified by Apple. It all worked fine before iOS 8.3.

By the way, since you really aren't providing any productive information or suggestions, and are primarily just being annoying, I would encourage you to change your name to Troll1, or IHaveNoLife1, or ILiveInMyMom'sBasement1, or ideally just stop commenting on this thread.

You just hate it that some people fixed the issue don't you, especially as you can't. And FYI, I'll ignore your encouragement thanks.

Toodlepip.

Csound1 wrote:

 

By the way, since you really aren't providing any productive information or suggestions, and are primarily just being annoying, I would encourage you to change your name to Troll1, or IHaveNoLife1, or ILiveInMyMom'sBasement1, or ideally just stop commenting on this thread.

You just hate it that some people fixed the issue don't you, especially as you can't. And FYI, I'll ignore your encouragement thanks.

 

Toodlepip.

Stanky seems to be a real treasure.

Csound1 wrote:

 

By the way, since you really aren't providing any productive information or suggestions, and are primarily just being annoying, I would encourage you to change your name to Troll1, or IHaveNoLife1, or ILiveInMyMom'sBasement1, or ideally just stop commenting on this thread.

You just hate it that some people fixed the issue don't you, especially as you can't. And FYI, I'll ignore your encouragement thanks.

 

Toodlepip.

As I stated in my post, I no longer have an issue, but I'm not sure exactly what fixed it.  Do you know what fixed it?  I sincerely doubt it.  Personally, I would like to know why I had the WiFi issue to start with, and why I no longer have it.

After almost 8 months, shouldn't Apple be able to determine why some of their customers are still experiencing this issue with IOS 8x that they didn't experience with IOS 7x, and provide them with a resolution?  I would think so.  Wouldn't you?

Hello All,

After upgrading my iPad 4 to the latest iOS version 8.3, I was seeing wifi issues. Tried pretty much all the troubleshooting steps that I came across here in the forum and also online but nothing helped. However few days back I disabled Bluetooth & restarted my iPad after that. To my surprise the wifi issues that I have been seeing disappeared :-).

If you guys are seeing wifi issues, try this option & see if that works.

However few days back I disabled Bluetooth & restarted my iPad after that. To my surprise the wifi issues that I have been seeing disappeared :-).

Turning Bluetooth and Airdrop OFF is of help for some and has been well reported here in the past.  See my post on page 167:

iOS 8 Wi-Fi problems

sunilhere wrote:

..............

If you guys are seeing wifi issues, try this option & see if that works.

I was having WIFI slowdowns with IOS 8.0-8.1.x when bluetooth was enabled.  If I disabled it I would have broadband speeds. 

With IOS 8.2-8.3 I can have bluetooth enabled but when I stream audio to a bluetooth speaker my broadband WIFI speeds drop to dial-up speeds. 

Disabling bluetooth is a workaround, not a resolution but thanks for posting your results.  Everything that people contribute to this discussion hopefully is being looked at and researched by Apple. 

The item below was posted on the other thread related to this issue. I have read the article and thought it would be of interest to some in here.

David Shanahan                     May 8, 2015 9:21 PM                                    

Re: ios 8.3 wifi problems with wifi??              

Here's a very interesting article that describes the quite technical issues with WiFi and related networking issues that are occurring on both iOS and OS X. It sounds like this information applies to quite a few of the posts here from people having issues, particularly those using non-Airport routers and mixtures of Apple and non-Apple devices connected to their routers:

http://www.macnn.com/articles/15/05/06/a.widely.reported.bug.in.new.apple.hardwa re.and.software.remains.unfixed.128499/

It won't fix your problems, but at least it gives a good explanation of where and why the issues are happening.