E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by baldy1983,

    baldy1983 baldy1983 May 13, 2015 12:28 AM in response to Csound1
    Level 1 (0 points)
    May 13, 2015 12:28 AM in response to Csound1

    Csound1 wrote:

     

    Still not happening to me or my devices, (IP4, IP5, IP6, iPad Mini) so what should I say? Maybe I just haven't taken one of them to the place that causes it yet?

     

    What is different in your case

     

    So because it doesn't happen to you does that mean everyone who has a problem is imagining it?

  • by baldy1983,

    baldy1983 baldy1983 May 13, 2015 12:33 AM in response to Philly_Phan
    Level 1 (0 points)
    May 13, 2015 12:33 AM in response to Philly_Phan

    Philly_Phan wrote:

     

    Scottyboy99 wrote:

     

    try googling each one - you will find a raft of hits.

    Earth is flat.png

     

     

     

    The old favourite, as you (allegedly) have no problems then there are no problems

     

     

    Strange that on IOS 8.3 Apple stated one of the fixes was for Wi-Fi. Which has worked for some people, but not others. So even Apple are admitting there is a problem

  • by baldy1983,

    baldy1983 baldy1983 May 13, 2015 12:56 AM in response to elcpu
    Level 1 (0 points)
    May 13, 2015 12:56 AM in response to elcpu

    elcpu wrote:

     

    Wifi, thumbnails no longer showing on ripped TV shows, TV shows not sorting correctly unless director field is populated (***), usage and list of stuff using it not reconciling, iTunes sync unreliable via USB/wifi, iOS and iTunes reporting different free space left, search function on iOS glitches on emails (not from within app), iPad usage iCloud no longer backs up automatically if you are unlucky enough to be hit with storage 1 gig bug instead of displaying 5 gigs as it should ( actually I think iOS 8.3 started that one), iTunes sync no longer shows date stamp in iOS ...... I could go on and on and on. None of this was an issue on iOS 7. so there you have many reasons I am not happy. Many of these bugs were submitted during beta but iOS 8 just got released anyway and despite repeated feedback it does no good as they donot get addressed. The discoveryd issue id gathering some momentum so who knows.

     

    Unfortunately I have a couple of those bugs myself and one that you did not report regarding the Photos App (I have an open ticket with AppleCare, issue at Engineering now).

     

    Regarding the iCloud storage bug there is a Level 3 user that started a thread on this:  iCloud Total Storage incorrect

    and there is a Level 10 user, Demo with 83,000+ points reporting that he has the bug himself....

    Surely not - expert users do not have problems

  • by baldy1983,

    baldy1983 baldy1983 May 13, 2015 1:02 AM in response to Csound1
    Level 1 (0 points)
    May 13, 2015 1:02 AM in response to Csound1

    Csound1 wrote:

     

    I don't think the problem is just IOS and I don't think the problem is just the model of iP*(iPad/iPod/iPhone)

     

    I think it's some kind of bad combination of the hardware AND IOS

    OK

     

    but

    If it was hardware I would have had these issues in IOS7

    Which contradicts what you just said above.

     

    Thanks for the enlightenment.

    Not really, a problem with hardware may not have happened with IOS7 but a "feature" of IOS8 has caused the bug to surface. Many pages back there was a suggestion that a component (not made by Apple) might not be up to standard. That could also explain why not all users have the problem as the part in their device may have been from a different supplier

  • by Mlgarg,

    Mlgarg Mlgarg May 13, 2015 3:46 AM in response to E-2043
    Level 1 (0 points)
    May 13, 2015 3:46 AM in response to E-2043

    After upgrading to iOS 8, performance of iPad is very erratic. We don't have any solution and feel like throwing the pad. I have no solution. I hope, Apple will take this on top priority and remove the bugs from the software on top most priority

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 May 13, 2015 4:42 AM in response to Mlgarg
    Level 1 (85 points)
    Apple Watch
    May 13, 2015 4:42 AM in response to Mlgarg

    You would think but they seem more interested in swamping new features on iOS rather than fixing bugs. New features are good but many are pointless and I would rather core functions worked as intended. iOS 8.4 for example, its main aim to is to change the music app - so I doubt much in the way of bug fixing will be in that as this was priority. It's my opinion but did the music app really need changing about? Wifi should be one of the highest priorities.

  • by Csound1,

    Csound1 Csound1 May 13, 2015 4:51 AM in response to baldy1983
    Level 9 (51,427 points)
    Desktops
    May 13, 2015 4:51 AM in response to baldy1983

    baldy1983 wrote:

     

    elcpu wrote:

     

    Wifi, thumbnails no longer showing on ripped TV shows, TV shows not sorting correctly unless director field is populated (***), usage and list of stuff using it not reconciling, iTunes sync unreliable via USB/wifi, iOS and iTunes reporting different free space left, search function on iOS glitches on emails (not from within app), iPad usage iCloud no longer backs up automatically if you are unlucky enough to be hit with storage 1 gig bug instead of displaying 5 gigs as it should ( actually I think iOS 8.3 started that one), iTunes sync no longer shows date stamp in iOS ...... I could go on and on and on. None of this was an issue on iOS 7. so there you have many reasons I am not happy. Many of these bugs were submitted during beta but iOS 8 just got released anyway and despite repeated feedback it does no good as they donot get addressed. The discoveryd issue id gathering some momentum so who knows.

     

    Unfortunately I have a couple of those bugs myself and one that you did not report regarding the Photos App (I have an open ticket with AppleCare, issue at Engineering now).

     

    Regarding the iCloud storage bug there is a Level 3 user that started a thread on this:  iCloud Total Storage incorrect

    and there is a Level 10 user, Demo with 83,000+ points reporting that he has the bug himself....

    Surely not - expert users do not have problems

    Only when thy are genuine, then we fix them.

  • by Csound1,

    Csound1 Csound1 May 13, 2015 9:30 AM in response to baldy1983
    Level 9 (51,427 points)
    Desktops
    May 13, 2015 9:30 AM in response to baldy1983

    baldy1983 wrote:

     

    Csound1 wrote:

     

    Still not happening to me or my devices, (IP4, IP5, IP6, iPad Mini) so what should I say? Maybe I just haven't taken one of them to the place that causes it yet?

     

    What is different in your case

     

    So because it doesn't happen to you does that mean everyone who has a problem is imagining it?

    It's a question, looking for the info on differences between cases, something that you clearly care not about.

     

    It does not mean what you interpret it to mean.

  • by Csound1,

    Csound1 Csound1 May 13, 2015 9:58 AM in response to Stanky
    Level 9 (51,427 points)
    Desktops
    May 13, 2015 9:58 AM in response to Stanky

    Stanky wrote:

     

    Csound1 wrote:

     

    As at least 3 of the recent posters have fixed their problems (note 'their') by trying different channels, or apps, or just resetting the connection. I will encourage others to ignore the dismal advice being offered and carry on trying, more success than failure today. Even just by channel changing

    If iOS users weren't having WiFi problems with iOS 7.x, but are experiencing WiFi problems with iOS8.x, either Apple needs to fix the problem or they need to provide their user base with a definitive explanation of what is causing the problem and how to fix it.  Users should not have to be left on their own to determine a resolution for a problem that was obviously created by this iOS update.

     

    I had the same problem when I first updated to iOS 8.  I mucked around with iPhone settings, WiFi settings, etc.  I no longer have a problem, but I have no idea what fixed the problem... was it a settings change... was it an iOS 8.x update... was the sun emitting an excessive number of mystery particles at the time?  I have no idea what resolved my issue, but Apple should and they should be able to educate their users on how to resolve the issue.

     

    <Edited by Host>

    Are you saying that the posters who have fixed their issue are somehow mistaken, and they really haven't fixed it?

  • by Csound1,

    Csound1 Csound1 May 13, 2015 11:42 AM in response to Scottyboy99
    Level 9 (51,427 points)
    Desktops
    May 13, 2015 11:42 AM in response to Scottyboy99

    Scottyboy99 wrote:

     

    Absolutely elated.

    And so are we.

  • by Csound1,

    Csound1 Csound1 May 13, 2015 11:43 AM in response to janesca54
    Level 9 (51,427 points)
    Desktops
    May 13, 2015 11:43 AM in response to janesca54

    janesca54 wrote:

     

    my problem is resolved with out doing a restore.  I did further research and decided to try it.  Did a reset of the network settings on the ipad, shut it down, rebooted my wifi router, restarted the ipad and then reconnected it to the wifi network.  Three days later and no more dropped wifi.  It might help someone else with the same problem

    Thanks for telling us.

  • by Csound1,

    Csound1 Csound1 May 13, 2015 11:51 AM in response to mmurray47
    Level 9 (51,427 points)
    Desktops
    May 13, 2015 11:51 AM in response to mmurray47

    mmurray47 wrote:

     

    Time for another wifi "i fixed my own stuff" success story roundup! 


    Carlcats:

     

    (Paraphrasing) ...my main issue is maintaining a stable connection with router in order to maintain a stable VOIP connection. I decided to take them up on a $25 new Asus Router RT AC68U. Its been a week and have had only one dropped connection since the new ios 8.3 update. Not yet sure still running tests, but on the 5Ghz frequency my connection is stable

     

    auburnskys

    Apr 17, 2015 2:18 PM

    Re: iOS 8 Wi-Fi problems

    in response to jorjitop

    I had the same problem on the devices I updated through wifi, a restore as new, then restore of my iCloud back up fixed the issue.

     

    nhcowboy

    Mar 10, 2015 3:40 PM

    Re: iOS 8 Wi-Fi problems

    in response to Riddick187

    "THanks for this advice, I tried it (re: DNS settings) and it does seem to make a noticeable difference so far."

     

    Maija59

    Mar 1, 2015 6:31 PM

    Re: iOS 8 Wi-Fi problems

    in response to sethugunja

     

    "I have had this problem too, this has sucked up my time for the whole day with resets, reboots changing settings everywhere I can access - then finally I simply turned on my airplane mode and "WIFI" started!!"

     

    Tbirdvet

    Jan 16, 2015 5:13 AM

    Re: iOS 8 Wi-Fi problems

    in response to elcpu

    "The other day I bought a new TP-Link AC router and no more dropped WiFi."

     

    americangirl_chelsea (to E-2043) 3 weeks ago (Show more)

    "Happy to report that since updating (sic: my phone) that I got my 6 nearly 5 days ago, my wifi has been super. No dropping or being sluggish"

    navigaremondo

    Feb 13, 2015 8:00 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I finally caved in and bought a new router, a TENDA 300 Mbps, model W309R+. My wifi hasn't dropped since, neither on my Macbook nor my iPad 3."

    Lodds

    Feb 17, 2015 1:10 AM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I have posted in the early days of this post - I have recently installed a Meraki AP and I no longer have the issue of disconnecting."

    jimmy1264

    Feb 16, 2015 1:27 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I changed my Lan IP's to  be a 10.X network and everything came up and so far the iPad has been working."

    Thanks for the roundup, it seems that many posters stopped complaining and did something useful instead. They are the ones without the problem.

  • by grandmaster666satan,

    grandmaster666satan grandmaster666satan May 15, 2015 12:28 PM in response to baldy1983
    Level 1 (0 points)
    May 15, 2015 12:28 PM in response to baldy1983

    SInce I had the factory reset done, it's been as good as new with no WiFi-issues or slow connections neither at home or on the mobile connection (that I'm using now.) I have not restored the backup I made before the reset, so I did it as "set up a new iPad", and then I just put back on the apps ai use the most via App Store. Perhaps it used some stored network settings in some file on iOS 7 that when upgraded to 8.x did not work as intended, and performing the factory reset and setting it up as new wiped out all traces of any such thing and allowed it to set up network-things "the iOS 8 way".

  • by Csound1,

    Csound1 Csound1 May 15, 2015 12:54 PM in response to grandmaster666satan
    Level 9 (51,427 points)
    Desktops
    May 15, 2015 12:54 PM in response to grandmaster666satan

    Thanks for the information, it will help others.

  • by mmurray47,

    mmurray47 mmurray47 May 18, 2015 5:51 PM in response to Csound1
    Level 1 (0 points)
    May 18, 2015 5:51 PM in response to Csound1

    This may help others also - my most recent compilation of user's who have posted (here) how they've fixed their issues.  Been away for awhile so I may have missed a few:

     

    kokobear90

    Apr 23, 2015 12:14 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    Tryed out a lot of the fix but had to do complete restore to fix my wifi problem.

    http://ipadhelp.com/ipad-help-tips-tricks/ipad-air-wifi-connection-problems-solu tions/

     

    janesca54

    Apr 25, 2015 12:13 PM

    Re: iOS 8 Wi-Fi problems

    in response to Csound1

    my problem is resolved with out doing a restore.  I did further research and decided to try it.  Did a reset of the network settings on the ipad, shut it down, rebooted my wifi router, restarted the ipad and then reconnected it to the wifi network.  Three days later and no more dropped wifi.

     

    grandmaster666satan

    May 15, 2015 12:28 PM

    Re: iOS 8 Wi-Fi problems

    in response to baldy1983

    SInce I had the factory reset done, it's been as good as new with no WiFi-issues or slow connections neither at home or on the mobile connection (that I'm using now.)

     

    amishmm

    May 1, 2015 2:31 AM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    Finally I gave up and bought a new router. And my WiFi issue is resolved.

     

     

    MagicStick: Apr 26, 2015, at 1:11 PM (paraphrasing): yesterday morning I went to a store and bought a ASUS DSL-N55U router. I am extremely happy I have a working network again. (note: this comment, along with what was added in, appears to have been deleted from the board.) 

     

    janesca54: Apr 25, 2015, at 3:13 PM

    my problem is resolved with out doing a restore.  I did further research and decided to try it.  Did a reset of the network settings on the ipad, shut it down, rebooted my wifi router, restarted the ipad and then reconnected it to the wifi network.  Three days later and no more dropped wifi.  It might help someone else with the same problem

    Carlcats:

    (Paraphrasing) ...my main issue is maintaining a stable connection with router in order to maintain a stable VOIP connection. I decided to take them up on a $25 new Asus Router RT AC68U. Its been a week and have had only one dropped connection since the new ios 8.3 update. Not yet sure still running tests, but on the 5Ghz frequency my connection is stable

    auburnskys

    Apr 17, 2015 2:18 PM

    Re: iOS 8 Wi-Fi problems

    in response to jorjitop

    I had the same problem on the devices I updated through wifi, a restore as new, then restore of my iCloud back up fixed the issue.

     

    nhcowboy

    Mar 10, 2015 3:40 PM

    Re: iOS 8 Wi-Fi problems

    in response to Riddick187

    "THanks for this advice, I tried it (re: DNS settings) and it does seem to make a noticeable difference so far."

    Maija59

    Mar 1, 2015 6:31 PM

    Re: iOS 8 Wi-Fi problems

    in response to sethugunja

     

    "I have had this problem too, this has sucked up my time for the whole day with resets, reboots changing settings everywhere I can access - then finally I simply turned on my airplane mode and "WIFI" started!!"

     

    Tbirdvet

    Jan 16, 2015 5:13 AM

    Re: iOS 8 Wi-Fi problems

    in response to elcpu

    "The other day I bought a new TP-Link AC router and no more dropped WiFi."

     

    americangirl_chelsea (to E-2043) 3 weeks ago (Show more)

    "Happy to report that since updating (sic: my phone) that I got my 6 nearly 5 days ago, my wifi has been super. No dropping or being sluggish"

    navigaremondo

    Feb 13, 2015 8:00 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I finally caved in and bought a new router, a TENDA 300 Mbps, model W309R+. My wifi hasn't dropped since, neither on my Macbook nor my iPad 3."

    Lodds

    Feb 17, 2015 1:10 AM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I have posted in the early days of this post - I have recently installed a Meraki AP and I no longer have the issue of disconnecting."

    jimmy1264

    Feb 16, 2015 1:27 PM

    Re: iOS 8 Wi-Fi problems

    in response to E-2043

    "I changed my Lan IP's to  be a 10.X network and everything came up and so far the iPad has been working."

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