E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by sunilhere,

    sunilhere sunilhere Sep 23, 2014 6:33 PM in response to OvidiusNaso
    Level 1 (20 points)
    Sep 23, 2014 6:33 PM in response to OvidiusNaso

    OvidiusNaso,

     

    The fix which I have in place is a temporary fix but works like a charm. I agree with you & will wait for an official patch from Apple soon.

  • by mrcol,

    mrcol mrcol Sep 23, 2014 6:52 PM in response to EFM360
    Level 1 (5 points)
    Sep 23, 2014 6:52 PM in response to EFM360

    Same wifi issues with my iPad Airs

  • by sunilhere,

    sunilhere sunilhere Sep 23, 2014 6:54 PM in response to mrcol
    Level 1 (20 points)
    Sep 23, 2014 6:54 PM in response to mrcol

    Hi Mrcol,

     

    Follow the below instructions :-

     

    Navigate to Privacy - Location Services - System Services ( at the bottom ) - WiFi Networking.

     

    By default Wi-Fi Networking will be on .. turn it off.

     

    It worked for me, hope it will work for you too :-).

  • by Funky stein,

    Funky stein Funky stein Sep 23, 2014 6:56 PM in response to E-2043
    Level 1 (0 points)
    Sep 23, 2014 6:56 PM in response to E-2043

    I have the same problem with Ipad Mini.  Worked perdectly until I installed iOS 8!  This is VERY annoying.  I hope Apple corrects this quickl.

  • by PhilipPeake,

    PhilipPeake PhilipPeake Sep 23, 2014 6:57 PM in response to E-2043
    Level 1 (4 points)
    Notebooks
    Sep 23, 2014 6:57 PM in response to E-2043

    Sorry, but there really are no useful comments here. There are a bunch of people who offer magic incantations without having the slightest clue of why they think these might work. They almost certainly didn't really test these. Only when it has worked for a considerable period of time can you claim some success. It is obvious that a restart is just as effective.

     

    I Seriously doubt that any of these suggestions come from Apple engineers. Well, maybe they do. That might explain the pathetic quality of this release.

     

    Honestly, there is zero excuse for a release this bad. Given that in any complex piece of software there are going to be some bugs. These are usually edge cases that only become exposed after lots of users really exercise the software. Software that essentially bricks a device out of the box just shows a complete disregard for their customers, and a complete and utter failure to carry out even the most basic functionality tests. Inexcusable. Even more inexcusable is telling customers that their hardware is broken, will they give refunds to those people taken in by this that throw away perfectly good devices, and spend large amounts of money to buy a replacement?

     

    Their silence just makes matters worse.

  • by Funky stein,

    Funky stein Funky stein Sep 23, 2014 7:06 PM in response to PhilipPeake
    Level 1 (0 points)
    Sep 23, 2014 7:06 PM in response to PhilipPeake

    Excellent and very well put.  One hopes that Apple isn't going the way of their competitors.  I am embarrassed for Apple...this is quite a let-down.  Be interesting what they do...at our expense and inconvenience.

  • by Kue2086,

    Kue2086 Kue2086 Sep 23, 2014 7:12 PM in response to E-2043
    Level 1 (0 points)
    Sep 23, 2014 7:12 PM in response to E-2043

    Sadly I have focused my anger at Comcast and come to find out that it's this dang iOS 8. it would have been nice to have had a little heads up before half of Apple users downloaded this brick maker

  • by aguemoc,

    aguemoc aguemoc Sep 23, 2014 7:44 PM in response to Kue2086
    Level 1 (0 points)
    Sep 23, 2014 7:44 PM in response to Kue2086

    I am having similar problems with 2 ipads & 2 iphones. This looks like Windows.

    I am really mad.

  • by Dancer1003,

    Dancer1003 Dancer1003 Sep 23, 2014 8:03 PM in response to PhilipPeake
    Level 1 (4 points)
    iPhone
    Sep 23, 2014 8:03 PM in response to PhilipPeake

    I'm afraid Phillip's right. I've tried the vast majority of suggestions to get my devices (iPad Air and iPhone 5) to find the home wireless network, but none of them worked. None. The only thing I didn't try, because I don't speak router, is changing WEP to WPA or whatever -- but I did try virtually all of the other recommendations. None worked. It would appear the devices are just having trouble locating the home wireless, 'cause they both work at my office. Not sure if it's the kind of router I have (a MoCA thing provided by my cable company) or whether it's something else. Since so many other people are having the same problem, I don't see how it can just be my router. I love my Apple devices, despite this little fiasco, and even on its worst day, Apple's problems don't begin to rise to the standard set by Microsoft. Still, it's powerfully frustrating to have no answer on this yet, especially since there's obviously something very wrong.

  • by TEK5G,

    TEK5G TEK5G Sep 23, 2014 8:11 PM in response to E-2043
    Level 1 (0 points)
    Sep 23, 2014 8:11 PM in response to E-2043

    I was having the same issue, although not as bad, it was still frustrating going from my 6+ back to my 5s just to watch some video clips or just browsing in general.

    I attempted to restore network settings which seemed to help, but after a day of usage, it just slowed down again.

     

    Today i came across some info on macrumors.com advising other with the same issue tried disabling the wifi in location services.

    Privacy --> Location Services --> System Services.

     

    After doing so, things seemed to have improved, but not getting the speeds i was expecting. Still an improvement.


    Jumped on my router and changed the 5Ghz connection channel it from 36 (default) to the highest option i had 161.

    Since doing so, i am now happy to advise that my down speed is averaging around 91Mbps and up at 23Mbps. which is about 3x faster than the speeds i was getting before (when it was working)


    Im not sure if it was some sort of fluke, but its about an hour in of constant usage and so far so good.


    I hope this help anyone else having the same issues.

  • by Victorwol,

    Victorwol Victorwol Sep 23, 2014 8:11 PM in response to Dancer1003
    Level 1 (9 points)
    Quicktime
    Sep 23, 2014 8:11 PM in response to Dancer1003

    have tried all the suggestions, none work at all... It just don't work. Need to be fixed by apple, hundreds of people having the same issue at once can't be coincidence.

  • by Frances Ellen Johnson,

    Frances Ellen Johnson Frances Ellen Johnson Sep 23, 2014 8:16 PM in response to jorjitop
    Level 1 (9 points)
    Photos for Mac
    Sep 23, 2014 8:16 PM in response to jorjitop

    i completely wiped my ipad and restored, hoping it would clear up all the update-caused issues.  didn't work either

     

    apple sure screwed this up!

  • by ngrandvaux,

    ngrandvaux ngrandvaux Sep 23, 2014 8:22 PM in response to PhilipPeake
    Level 1 (0 points)
    Sep 23, 2014 8:22 PM in response to PhilipPeake

    I posted that a restored my iPAd after initial upgrade. Then I did a DHCP lease renewal and it solved every problem....almost 24hrs without any new problem now. I had to update most app and only netflix had an issue solved by removing the app and downloaded again. I am happily back on track with my iPad2. I hope that helps....and BTW not at ll working for apple

  • by Frances Ellen Johnson,

    Frances Ellen Johnson Frances Ellen Johnson Sep 23, 2014 8:24 PM in response to ngrandvaux
    Level 1 (9 points)
    Photos for Mac
    Sep 23, 2014 8:24 PM in response to ngrandvaux

    don't know what a DHCP lease renewal is...

  • by TEK5G,

    TEK5G TEK5G Sep 23, 2014 8:43 PM in response to Frances Ellen Johnson
    Level 1 (0 points)
    Sep 23, 2014 8:43 PM in response to Frances Ellen Johnson

    If you go to your wifi networks and select your current one, at the bottom you will see "Renew Lease"

    Its the IP given by your router for that device. It just renews it.

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