E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by elcpu,

    elcpu elcpu Sep 18, 2015 9:29 AM in response to Insiderinformation
    Level 6 (16,265 points)
    Photos for Mac
    Sep 18, 2015 9:29 AM in response to Insiderinformation

    Both my iPad and iPhone are now working perfectly since I upgraded

     

    Thanks Insider, I actually had thought of you and was wondering how you were fairing out...  Glad to hear that all is well...

    Cheers...

     

      

  • by Buffalo_DanK,

    Buffalo_DanK Buffalo_DanK Sep 18, 2015 9:31 AM in response to elcpu
    Level 1 (0 points)
    Sep 18, 2015 9:31 AM in response to elcpu

    It is an iPhone5 that I am having issues with. I don't have an iPad. But my wife has the same phone and she connects to our router without issue. Also we have a laptop and Nook and both those also connect fine to the router.

  • by elcpu,

    elcpu elcpu Sep 18, 2015 9:34 AM in response to Buffalo_DanK
    Level 6 (16,265 points)
    Photos for Mac
    Sep 18, 2015 9:34 AM in response to Buffalo_DanK

    Got it now, thanks...  Is your phone able to connect to Wi-Fi where you are at?  Would shed some light....

  • by Buffalo_DanK,

    Buffalo_DanK Buffalo_DanK Sep 18, 2015 9:42 AM in response to elcpu
    Level 1 (0 points)
    Sep 18, 2015 9:42 AM in response to elcpu

    Yeah at my work I can connect and it seems to work much better than home in terms of speed and range issues

  • by PS61,

    PS61 PS61 Sep 19, 2015 12:08 PM in response to elcpu
    Level 1 (4 points)
    Sep 19, 2015 12:08 PM in response to elcpu

    Hey elcpu, I updated to 9 and it is good here also, no more drops  Thanks for all your help

  • by don_wan,

    don_wan don_wan Sep 19, 2015 3:19 PM in response to Philly_Phan
    Level 1 (0 points)
    Sep 19, 2015 3:19 PM in response to Philly_Phan

    Philly_Phan wrote:

     

    Why aren't you helping those that have indicated that IOS-9 has caused problems and they want to downgrade to IOS-8?

     

    An earlier post in this forum demonstrated the extent of help given by Philly_Phan to those of us suffering Wi-Fi issues with IOS 8. Quote;

    "Since the vast majority of users have not reported problems, I'll stick with the understanding that your problems, whatever they are, are unrelated to the IOS."


    So now we know the problems elcpu, myself and others were related to the IOS, and the vast majority of IOS 9 users have not reported problems, what are your considered thoughts to those unfortunate to have wi-fi problems with 9 ?

  • by Amedeea,

    Amedeea Amedeea Sep 19, 2015 3:21 PM in response to Buffalo_DanK
    Level 1 (0 points)
    Sep 19, 2015 3:21 PM in response to Buffalo_DanK

    Same thing here. Ipad 3 has always worked fine. iPhone 5 doesn't connect to any w-lan since iOS 8.4.1. iOS 9 didn't solve the issue.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Sep 19, 2015 3:35 PM in response to don_wan
    Level 6 (13,576 points)
    iPhone
    Sep 19, 2015 3:35 PM in response to don_wan

    don_wan wrote:


    So now we know the problems elcpu, myself and others were related to the IOS, and the vast majority of IOS 9 users have not reported problems, what are your considered thoughts to those unfortunate to have wi-fi problems with 9 ?

    Your generalization about IOS9 users is blatantly incorrect.  Why are you ignoring those with problems?  Since you and ecpu are the experts on IOS issues, I thought sure that you'd jump right in.

  • by elcpu,

    elcpu elcpu Sep 19, 2015 3:58 PM in response to PS61
    Level 6 (16,265 points)
    Photos for Mac
    Sep 19, 2015 3:58 PM in response to PS61

    Sure thing...  thanks for the feedback.

  • by don_wan,

    don_wan don_wan Sep 19, 2015 3:59 PM in response to Philly_Phan
    Level 1 (0 points)
    Sep 19, 2015 3:59 PM in response to Philly_Phan

    I have never claimed to be an expert on IOS issues, don't know what gave you that idea, perhaps you could elaborate.? What I am an expert on are my own Wi-Fi issues which are now resolved since upgrading to 9. I also don't know what generalisation I have made about IOS 9 users is incorrect, again please explain.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Sep 19, 2015 3:59 PM in response to don_wan
    Level 6 (13,576 points)
    iPhone
    Sep 19, 2015 3:59 PM in response to don_wan

    No.

  • by don_wan,

    don_wan don_wan Sep 20, 2015 12:27 PM in response to Csound1
    Level 1 (0 points)
    Sep 20, 2015 12:27 PM in response to Csound1

    Csound1 wrote:

     

    don_wan wrote:

     

    We have unfortunately been plagued by those with nothing genuine to offer themselves, calling out these posted "fixes" as examples where people have succesfully resolved the issues themselves, but without any actual evidence that the "fix" was not in fact just a temporary reprieve, and berating those of us who still have issues as they cannot accept even the very idea there might actually still be a real issue with iOS for some devices.

    If we are to believe you why should we not believe them. What makes you correct and all those others wrong? Sounds like sour grapes to me.

     

    I choose to believe them.

    No not stuck anymore, upgrading to IOS 9 fixed it for me and others so no sour grapes on my part. Happy for you to add my fix to the list of fixes you keep posting as this one works.

  • by petermac87,

    petermac87 petermac87 Sep 20, 2015 1:23 PM in response to don_wan
    Level 5 (7,402 points)
    Sep 20, 2015 1:23 PM in response to don_wan

    don_wan wrote:

     

    Csound1 wrote:

     

    don_wan wrote:

     

    We have unfortunately been plagued by those with nothing genuine to offer themselves, calling out these posted "fixes" as examples where people have succesfully resolved the issues themselves, but without any actual evidence that the "fix" was not in fact just a temporary reprieve, and berating those of us who still have issues as they cannot accept even the very idea there might actually still be a real issue with iOS for some devices.

    If we are to believe you why should we not believe them. What makes you correct and all those others wrong? Sounds like sour grapes to me.

     

    I choose to believe them.

    No not stuck anymore, upgrading to IOS 9 fixed it for me and others so no sour grapes on my part. Happy for you to add my fix to the list of fixes you keep posting as this one works.

    Unfortunately your 'fix' is not a fix for most that are suffering the issue still in iOS9. so can't be added to any list of known 'fixes'.

     

    ios9 wifi not working

     

    Sorry

     

    Pete

     

    <Edited By Host>

  • by petermac87,

    petermac87 petermac87 Sep 20, 2015 5:05 PM in response to petermac87
    Level 5 (7,402 points)
    Sep 20, 2015 5:05 PM in response to petermac87

    Well thank goodness those pages of rubbish have been deleted, and the users with genuine WiFi issues can now get some help here. Thanks to the Moderators for that.

     

    As mentioned, some are still having issues with ios9 wifi not working but some have solved their issues, so may be worth a try.

     

    Cheers to the genuine posters.

     

    Pete

  • by Marian79,

    Marian79 Marian79 Sep 20, 2015 5:22 PM in response to E-2043
    Level 1 (0 points)
    Sep 20, 2015 5:22 PM in response to E-2043

    Hi everyone.

    Real quick my case:

     

    Device: 2 x iPhone 5S

    System: IOS 7.1.2 - works fine

    System: IOS 8.0 - didn't work for me (WIFI drops off)

    System: IOS 9.0 - works great

    I did an update to IOS 8.0 a year ago.

    Then I did a downgrade back to IOS 7.1.2 (the same day in Sep 2014)

    Yesterday (20 SEP 2015) I did an update to IOS 9.0 on both devices.

    THEY WORK GREAT ON IOS 9.0!!

    NO ISSUES HERE.

    The bad part was, that on one device I was unable to restore from backup.

    After restore I had a white screen and words: CHANGE VERSION - and was unable to do ANYTHING

    After restored as a new iPhone it works fine.

    I have no more issues now.

    Happy and satisfied.

     

    PS. To trolls:

    So sorry about you guys talking here about nothing helpful and wasting your time.

    You also waste someone's else time who are going through all that sh... searching for solutions and advise.

    Really sorry, but if that is your job....

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