E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by andysquirrel,

    andysquirrel andysquirrel Sep 22, 2014 12:02 AM in response to E-2043
    Level 1 (10 points)
    Sep 22, 2014 12:02 AM in response to E-2043

    I've noticed a couple of times now that it has been unable to see any wifi networks, turning the phone off and on again seems to fix it temporarily.

  • by Gianguido,

    Gianguido Gianguido Sep 22, 2014 1:01 AM in response to E-2043
    Level 1 (5 points)
    Sep 22, 2014 1:01 AM in response to E-2043

    Same issue and my network is full Apple:

     

    • Airport Extreme latest generation (white tower)
    • iPad Mini rtina
    • iPad Air
    • iPhone 5S
    • Mac Mini
    • Mac

    All the iDevices are picking up signal normally but have a big time issue in picking up the data stream. Looks like they are on the network but data is not flowing trough.

     

    I tried all type of fixes, forget network, switch off devices, switch off Airport..... nothing... and it iall started since iOS 8 upgrade. Before the upgrade everything was working incredibly well with high WiFi speeds.

     

    Looking forward to a fix.

  • by iLeonTLV,

    iLeonTLV iLeonTLV Sep 22, 2014 2:37 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 2:37 AM in response to E-2043

    Same problem on iPad Air WiFi only after upgrade to iOS 8

  • by Fed3,

    Fed3 Fed3 Sep 22, 2014 4:15 AM in response to son.nguyenCC
    Level 1 (0 points)
    Sep 22, 2014 4:15 AM in response to son.nguyenCC

    How do I roll back to IOS 7?  Went to Apple Store and was told they would not help gong back.  I read something about

    ffinding a file on ITunes but was not able to locate.

     

    Thanks

  • by MsFY,

    MsFY MsFY Sep 22, 2014 4:56 AM in response to markien
    Level 1 (0 points)
    Sep 22, 2014 4:56 AM in response to markien

    Hi im having wifi issues but I think mine are slightly different. My wifi works but then it just stops, Safari then says that there is a problem with a server and I have to put it on to aeroplane mode and then back for it to 'jolt it'. It happens at home, work, etc so I know there is nothing wring with our wifi- and my husband's iPad and iPhone are fine on the wifi. It does this every 10mins or so and is very annoying!

  • by MissGem,

    MissGem MissGem Sep 22, 2014 5:46 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 5:46 AM in response to E-2043

    Same situation on my 5s.  Whilst poking around I went to Privacy / Location Services / System Services & disabled WiFi Networking.  That was about 3 hours ago & I've not seen that stupid spinning wheel yet.  This would be the the longest I've gone without resetting Network Settings since updating.

  • by voodoowoman74,

    voodoowoman74 voodoowoman74 Sep 22, 2014 5:50 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 5:50 AM in response to E-2043

    iphone 5S, 32 GB, after upgrading to IOS 8, Wifi at home is not a problem unless the phone locks, at work, WPA enterprise / Enterprise 2 drops consistently.

     

     

    I ordered a 6PLUS but it won't ship until October 31st, hopefully by then there will be an 8.0.1 to fix the bug from the lock screen. I am not upgrading my iPad air to IOS 8.

  • by Marian79,

    Marian79 Marian79 Sep 22, 2014 5:51 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 5:51 AM in response to E-2043

    I've got Iphone 5S.

    The same issues. WiFi connects and doesn't work.

    I did a downgrade from iOS 8 to iOS 7.1.2 using help from: www.youtube.com/watch?v=MBrHyQ74j1A

    Then I installed back iOS 8 again and it seems it works good for now.

    The only bad thing is that I lost a lot of data on Iphone. It started as a "new Iphone".

    Most of my data is kept on servers - contacts, calendar, pictures..

    But all my text messages, saved games levels and all that staff was gone.

    Maybe I did sth wrong.

    But consider this before you do sth like this.

  • by jimmyjame,

    jimmyjame jimmyjame Sep 22, 2014 6:37 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 6:37 AM in response to E-2043

    Having the same issues with my iPad Mini with Retina Display and my new iPhone 6..

     

    I have a separate WiFi Router that I have setup to test and see what could be the issue.

     

    I am still working on it however I reset my WiFi Router and set it back up again and it seems to be working perfectly.

     

    I am now performing this on my ADSL WiFi Modem and see if it takes the same affect and move on from there..

     

    This is an extreme way of working around it and this is likely an Apple issue hopefully will be fixed ASAP....

  • by Illini96,

    Illini96 Illini96 Sep 22, 2014 6:45 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 6:45 AM in response to E-2043

    Same issues at home on Ipad Air.  Seems to show wifi connection is fine.  Hit resume lease, whatever the **** that means - didn't help.  Made appointment for Genius Bar but comments indicate that will be a waste of time.  Strangely, hitting the Mail link at bottom of screen updated my gmail, but using the gmail icon I created didn't work, same as all the other apps.  Brought iPad to office for trip to GB, and it works fine with the wifi at the office.  What the **** is going on?  Will go to GB anyway and complain, if nothing else.  Do not want to try reset of router at home because my wife works and home and depends on wifi, and if anything went wrong after reset there would be **** to pay.  This is my first Apple product and - if not fixed immediately - will be my last. 

  • by jimmyjame,

    jimmyjame jimmyjame Sep 22, 2014 7:00 AM in response to jimmyjame
    Level 1 (0 points)
    Sep 22, 2014 7:00 AM in response to jimmyjame

    Upon resetting my ADSL WiFi Modem (Billion 7800NL) both iPad and iPhone are now working..

     

    This is a huge headache but it seems to be working fine now I will see how long it lasts before it happens again.

  • by voodoowoman74,

    voodoowoman74 voodoowoman74 Sep 22, 2014 7:00 AM in response to voodoowoman74
    Level 1 (0 points)
    Sep 22, 2014 7:00 AM in response to voodoowoman74

    u[date: iPhone users if your device is in a case take the phone out of the case, power down the device and let it sit for at least an hour or 2.

     

    POwer back up and reconnect to wifi.

     

    I had reset all my network / settings and the only time  it would after that was when I'd power the device off and back on again.

     

    Try removing any cases from iPads as well, powering them down and letting them sit and cool off - then reconnect without the case - and put them back together again - and see if that helps!

     

    Apple support told me to erase my phone, I hung up.

  • by Evyfeline,

    Evyfeline Evyfeline Sep 22, 2014 7:05 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 7:05 AM in response to E-2043

    I have an iPad 2 and I Pad Mini -  Same issue for both. A page starts to load, gets about a quarter of the way there and stalls. Eventually, the message: "the server stopped responding" appears. My Mac Book works fine with wireless. Its just the ipads.  This all started after loading iOS 8.  It worked well for about a day and then got spottier and spottier.  Woke up this morning and cannot load a thing.  Did a network reset on both devices, restarted router, modem etc...all the usual troubleshooting procedures.  No go.   If its not the modem or router, what could it be?  Thanks!

  • by Evyfeline,

    Evyfeline Evyfeline Sep 22, 2014 7:07 AM in response to voodoowoman74
    Level 1 (0 points)
    Sep 22, 2014 7:07 AM in response to voodoowoman74

    RE:  Apple Erase:   LOL  Unbelievable.

     

    Will try your suggestion.  Thank you!

  • by Djraiu,

    Djraiu Djraiu Sep 22, 2014 7:18 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 7:18 AM in response to E-2043

    After updating my ipad mini 16 GB retina ATT, I have connection issues as well

     

    While web browsing connection just seems to stop but still shows full signal in the status bar. speed tests have dropped significantly to 4-2 mbps when it is normaly 34-10. I have an Asus RT-AC68R and 2 other ipads that have yet to be updated and work great on ios7!! Wish i could roll my ipad mini 2 back. This update has made this ipad very frustrating to use.

     

    Steps I have take to trouble shoot:

    Full Reset and Restore,

    Full WIFI settings delete and manually restore

    Full Itunes Restore (Hold down home button while connecting to itunes on PC)

     

    None of which have helped more then 30 mins of which the problem comes back.

     

    Also need to note that after updating this ipad, it take a very very long time to see my apple tv and sometimes it doesn't at all.

     

    Way to go apple for giving us all the beta and not making us able to roll back.

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