matt4692

Q: Music Won't Sync From Itunes Correctly

I just bought the iPhone 6 yesterday (it's my first iPhone), and my music just doesn't want to sync correctly.  I use iTunes and have about 1.6k songs.  I'm plugging it in using the usb port and syncing just like I have with all my previously owned iPods.  The issue with when I try to play one of my songs, a red square with a red circle around it shows up.  This happens for about 70% of my songs and skips to the next available one.  I then try to sync my songs again and different songs then become unavailable, while previously unavailable songs become available.

 

Some of these songs have been purchased through iTunes, some have not.  Both seem to randomly not work.  I'm wondering what the problem could be? I've never had this problem with my iPod.

iPhone 6, iOS 8

Posted on Sep 20, 2014 8:54 AM

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Q: Music Won't Sync From Itunes Correctly

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  • by VirginiaRowley,

    VirginiaRowley VirginiaRowley Dec 30, 2014 8:11 PM in response to matt4692
    Level 1 (0 points)
    Dec 30, 2014 8:11 PM in response to matt4692

    After trying  A LOT of the fixes posted I ended up figuring it out on my own.   Itunes library couldnt find my music and that was because I moved it all over to my external hard drive.  I erased my itunes library and it asked me if i wanted to scan for music... so I did..... and it found and synced all my recent music that I hadnt moved over yet!!! So I now have songs on my phone!!

  • by kraz8,

    kraz8 kraz8 Jan 6, 2015 11:32 AM in response to matt4692
    Level 1 (0 points)
    Jan 6, 2015 11:32 AM in response to matt4692

    So I've had this same problem and haven't been able to get it to work. Reading through here gave me a few ideas, so I poked around in iTunes to see what I could do.

     

    First, I unchecked sync over wifi.

     

    Second, I went to File>Library>Organize Library and checked the first option (only one highlighted for me) Consolidate Files. This takes all the files spread around your computer and puts them into one single iTunes Media folder.

     

    Last, I clicked sync, with Selected Playlists, artists, albums, and genres selected.

     

    What I saw was a complete departure from what previously happened, it physically copied an additional 1491 songs onto my iPhone, so now my iPhone library is back up to 3898 songs vs the 2407 it's been stuck at since I got it.

     

    I just did this as I typed, and am now a happy camper. i hope this helps someone else out there, this was definitely very frustrating!

     

    P.S.

     

    Now I have the unenviable task of migrating my iTunes from my Windows PC to my new iMac. Wish me luck

  • by Thejinxed1,

    Thejinxed1 Thejinxed1 Jan 6, 2015 9:17 PM in response to kraz8
    Level 1 (0 points)
    Jan 6, 2015 9:17 PM in response to kraz8

    I'm kinda anxious to try this attempt, but I already have my folders "organized" the way I like, does it put them into one giant folder with a huge mess of files or does it organize the artist and albums all into separate folders? I really don't want to redo everything if it makes a mess of things...

  • by zjaksn,

    zjaksn zjaksn Jan 22, 2015 4:50 PM in response to Thejinxed1
    Level 1 (0 points)
    Jan 22, 2015 4:50 PM in response to Thejinxed1

    Just got my phone last week. Was able to sync all music I wanted to the first time. After a few days decided I needed to sync some more and was not able to sync anymore. The fix I just found that worked was to go to the album, right click, add to playlist. My phone was listed and iTunes was able to send the album. Hope this helps.

  • by kraz8,

    kraz8 kraz8 Jan 22, 2015 6:36 PM in response to Thejinxed1
    Level 1 (0 points)
    Jan 22, 2015 6:36 PM in response to Thejinxed1

    Jinxed,

     

    It keeps everything organized with a folder per artist, a folder inside of that per album, all under a main iTunes folder. So the folders would be setup like this: iTunes>Artist>Album>song files

     

    Sorry it took so long to reply, I had remember to come here when I got on a desktop. I kept trying from my iPhone in Safari and it wouldn't open the reply dialog, and in Opera for iPhone, it'd open the dialog but freeze when I started typing. Of all the websites that you would think supported iPhones... I was about to notify support

  • by joeyjammer,

    joeyjammer joeyjammer Jan 24, 2015 6:32 PM in response to matt4692
    Level 1 (0 points)
    Jan 24, 2015 6:32 PM in response to matt4692

    When this has happened to me, I restart my phone. Then, when I sync my iTunes library, I check the option to sync selected music, and sync the music that isn't showing up. Hope this helps, though I'm a bit late.

  • by BobFL654,

    BobFL654 BobFL654 Jan 31, 2015 7:51 PM in response to Jah-Son
    Level 1 (0 points)
    Jan 31, 2015 7:51 PM in response to Jah-Son

    This was my issue.  Thanks for pointing this out.

  • by JThurmond7,

    JThurmond7 JThurmond7 Mar 3, 2015 10:54 PM in response to matt4692
    Level 1 (0 points)
    Mar 3, 2015 10:54 PM in response to matt4692

    FIXED MY SYNC PROBLEM:

     

    Finally found out why all of my music wasn’t syncing….. After the short sync time, a box would come up stating that there were “errors” when syncing. They were 14 tracks that had been deleted, but were still somewhere in a playlist.

     

    If your getting a sync error message at the end, and there was a problem with some tracks.

    • Take a screen shot of the “error” list.
    • Go to your Library, click on Music, then Playlists.
    • Search for and delete each individual track name from the "error" list.
    • Click on iPod and “Sync” again.

     

    Pretty silly that it wouldn't just skip those tracks and sync the rest. Hope this helps.

  • by JThurmond7,

    JThurmond7 JThurmond7 Mar 3, 2015 10:59 PM in response to matt4692
    Level 1 (0 points)
    Mar 3, 2015 10:59 PM in response to matt4692

    FIXED MY SYNC PROBLEM:

     

    Finally found out why all of my music wasn’t syncing….. After the short sync time, a box would come up stating that there were “errors” when syncing. They were 14 tracks that had been deleted, but were still somewhere in a playlist.

     

    If your getting a sync error message at the end, and there was a problem with some tracks.

    • Take a screen shot of the “error” list.
    • Go to your Library, click on Music, then Playlists.
    • Search for and delete each individual track name from the "error" list.
    • Click on iPod and “Sync” again.

     

    Pretty silly that it wouldn't just skip those tracks and sync the rest. Hope this helps.

  • by ebrtmyr,

    ebrtmyr ebrtmyr Mar 9, 2015 4:46 PM in response to JThurmond7
    Level 1 (4 points)
    Apple Watch
    Mar 9, 2015 4:46 PM in response to JThurmond7

    I hope I'm not jinxing myself but I think the iOS 8.2 update solved the sync issues.  I have all my music on my iPhone!!

  • by Poiks,

    Poiks Poiks Mar 9, 2015 5:42 PM in response to ebrtmyr
    Level 1 (39 points)
    Mac OS X
    Mar 9, 2015 5:42 PM in response to ebrtmyr

    Same here. First sync after the update my heart sank as something like 2,500 songs synchronized artwork. I was thinking "here we go again," but everything seems fine.

  • by Poiks,

    Poiks Poiks Mar 9, 2015 6:23 PM in response to ebrtmyr
    Level 1 (39 points)
    Mac OS X
    Mar 9, 2015 6:23 PM in response to ebrtmyr

    iOS release notes mention a couple of sync issues fixed, so there's probably good cause to be optimistic.

  • by Redmoskito,

    Redmoskito Redmoskito Mar 10, 2015 8:43 PM in response to Poiks
    Level 1 (85 points)
    Mar 10, 2015 8:43 PM in response to Poiks

    It seems as though iOS 8.2 has addressed the music sync issue for iPhone 6s.

  • by madboy1129,

    madboy1129 madboy1129 Mar 11, 2015 1:00 AM in response to matt4692
    Level 1 (0 points)
    Mar 11, 2015 1:00 AM in response to matt4692

    8.2 is not fix the playlist issue at all

  • by SuperBlade,

    SuperBlade SuperBlade Mar 12, 2015 2:30 PM in response to matt4692
    Level 1 (0 points)
    Mar 12, 2015 2:30 PM in response to matt4692

    Okay... for me this issue was resolved months ago.  Now that I have iOS 8.2.  HERE WE GO AGAIN!

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